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July 2024 by Betsy Kishlansky
I found what I needed quickly and at a good price. I used my CVS card coupon for 40 percent off and got a real bargain .
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July 2024 by Nannette Ashe
The merchandise is kept up to date and personnel always friendly, available and willing to be of assistance.
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June 2024 by nancy fisher
I asked for Zyrtec D and the cashier asked me twice if I wanted store brand. No I said Zyrtec D. It rang up $29.99. I said this is on sale for $23.99. Nope she didn’t even offer to look at the flyer and I didn’t have my phone and my nose was running from my allergies. Then I had $5 coupon on my cvs card and the cashier said it wasn’t there. Basically I was charged $10 over but because she offered no assistance e and I stupidly left my phone home, I couldn’t prove my case and I just needed to take a pill so I purchased it and left
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June 2024 by Joan Apple
Always timely with prescriptions. Very friendly clerks always willing to help.
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April 2024 by Starlana Johnson
The reviews are true. The pharmacy is the worst. If you need a prescription filled please save yourself the trouble and go to Giant or another pharmacy. This day I went I had got dental work done and I was in a lot of pain. I received a text saying my prescription was ready I was unaware that the pharmacy closes at 1:30 for a break. I get in line to get my prescription and the pharmacy cashier was assisting a customer in front of me. She proceeds to tell me that when she’s done with him she’s closing. I ask her can she take me before she goes (I have gauze in my mouth I can barely talk and I’m bleeding) since she is already still assisting another customer she says no she’s ready for lunch. How professional. I go to the pharmacist to ask can she help me e. She laughs and says that they have been closing for lunch at 1:30 for over a year and to go back to the pharmacy cashier and *maybe* she will take me. The cashier is standing there listening to what the pharmacist is telling me. I got back to her and she says with a smirk on her face that she already closed the register. At this point I’m crying because I’m in so much pain and I’m bleeding from my mouth and I go to the front end manager and they basically tell me there is nothing they can do to help me and I have to wait until the cashier comes back from their break. The biggest mistake I made was attempting to get a prescription filled here. Save yourself the hassle of dealing with unprofessional people and a store manager that doesn’t care about their customers.
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December 2023 by Jay Woz
Went there today to get Flu Vaccine. All the signage outside and inside the store says Walk in’s Welcome. That isnt true. Vaccines are by appt only. When I pointed to the signs, I was told even though signs said that , the Glenmont store policy was to only give vaccines by appt. In trying to make an appt, the only ones available are at times late at night apparently. CVS in Delmar is much friendlier.
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May 2023 by Derpy Ghosts
They hate the customers, they don't want to fill your prescriptions, they want you gone, don't go
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September 2022 by Efya Asare
Great shopping experience and wonderful staff. Pharmacy is also a great section
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August 2022 by Isabella Demarest
Customer service sucked went there a month ago and didn’t want to go back went there again n only went to grab a drink dude blocked me from walking down the hall and then otw out stood infront of exit and just made it super awkward staring at us with arms crossed. I went to get a soda and do self check out I didn’t even have to deal with talking to this worker but he definitely liked the attention of being noticed. And he definitely made it clear he doesn’t like customers going there at night. I won’t be going back :) don’t suggest going at night
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August 2022 by Michael A Rawson
I have had nothing but great experiences on a weekly basis. I have witnessed many customers being rude. Every business everywhere is struggling to find competent staff that sticks around! This EXTREMELY busy store, like almost every other pharmacy is trying to accommodate too many customers, too many prescriptions, to many special requests, while being under pressure from CVS corporate. Empathy, compassion and perception might apply to most complainers. I'm grateful this resource is available in this highly trafficked area. COVID has changed everything - perhaps you might want to put yourself in their shoes.
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July 2022 by Aloysius Stevens
Great service. Get all my meds including vaccinations from CVS. Staff are very professional.
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January 2022 by SSNorway97
Walking into the store twice in a week and a half span and seeing stuff low or out of stock is getting old. While this might have changed by the time this is posted, the staff is still lackluster at best.
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November 2021 by Michael A. Rawson
I have had nothing but great experiences on a weekly basis. I have witnessed many customers being rude. Every business everywhere is struggling to find competent staff that sticks around! This EXTREMELY busy store, like almost every other pharmacy is trying to accommodate too many customers, too many prescriptions, to many special requests, while being under pressure from CVS corporate. Empathy, compassion and perception might apply to most complainers. I'm grateful this resource is available in this highly trafficked area. COVID has changed everything - perhaps you might want to put yourself in their shoes.
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November 2021 by Michael Joyce
Your prices on your web site don’t reflect the prices in your store. “FIX THEM”!
So next time I show the clerk at the register the price differences they don’t flip out and walk away ?
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November 2021 by Michael M.
Today is November 20. Each year I typically make the mistake of waiting until mid-December to buy wrapping paper and ribbon for Christmas, inevitably sorting through the picked over things remaining or heading to the Hallmark aisle to be thoroughly fleeced. Today I thought I'd get a head start; after all, Christmas decorations are going up across town. This is the "better" of the two CVS stores in Bethlehem (apparently Price Chopper has managed to squeeze out any further viable competition.) I noticed some Christmas bling when I entered the store and headed to where the season items normally are located but nothing appeared to be consistently filled with items for any one season. And, the two aisles where one finds such things were blocked. Boxes were dumped in the middle of the aisles around which you had to navigate; other sections were reducted to narrow corridors with unopen or partially opened boxes precariously stacked on top of each other. My immediate thought was that this was a definite danger to a small child or a older person. There were some items on the shelves; others were laying randomly on the floor in heaps. I then noticed Halloween decor and candy that was still on the shelves or under the few Christmas items that had been tossed on top of them. My immediate thought was that this is partly the impact of the unloaded container ships in west coast and southern harbors; I tried to be generous and thought perhaps the clutter (actually downright mess) was due to hiring issues that are confronting retail. I tried, without success, to find open boxes of what I was hoping to find (I succeeded in opening one and finding white issue paper) but otherwise was unsuccessful. While searching I went around the obstructed aisle and for a moment made eye contact with the manager walking unhurriedly past me and clearly not interested in being asked any questions. As I watched him it was clear he wasn't busy and wasn't worried about things to get done. I then noted other employees; there were other customers in the store, but it wasn't a situation where all hands needed to be at the registers. It required considerable effort for me to find a few things, which I chose to buy because one can't be certain with the current transport issues that preferable items will arrive in time for Christmas. What I settled for was far worse than what you'd traditionally find on sale after the holidays. It occurred to me that opening to clear the mess before store hours would get the clutter cleared, the Halloween items of the way, and the stock in the partially and unopened boxes on the shelves. But, that would mean someone cared. It's evident that the issues here aren't lack of stock, and there are a sufficient number of employees to maintain the store; this is a management issue. Again, this makes me worry that people entrust this store with their prescriptions. This is a shame because the facility is newer, pretty clean, has great parking and is located in strategically optimal location. It's simply not being managed and the result is a borderline disaster. Something must be up with CVS; the three I've been in recently are all a disaster; I sense the company is being sucked dry by an equity firm and is going to be dumped. My experiences have made me sorely miss Walgreens (something I never imagined.) As I won't set foot in a Walmart for anything, it's evident I'll need to head into Albany to find seasonal items. Quite a shame; quite the fall in a once decent to dependable retail location.
