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“Before making my refrigerator purchase online, I spoke with Jesus, a customer care specialist at the Bay Ridge, Brooklyn location. He was very helpful, and so kind and patient. Every customer service representative should be like him. He even called me back to give me additional information about where I could view the fridge on display. He answered all of my questions about the dimensions of the fridge, the material used for shelving, and the installation service available. He was able to locate the fridge I was looking for. If you ever visit the PC Richards Bay Ridge location, you should ask for him.”
“Gregory was the first person I saw when I walked in and he helped me right away. Gregory was thorough in his questions and helped me find the right fridge. I am grateful for all of his help!”
“I think that a pick up option for purchasing is very convenient. I can buy what I need and pick it up at the closest store location. Evetything works out fast and easy: instructions are clear, the store personal is friendly.”
“It’s hard to believe that the level of service provided in this store still exists. After ordering microwave online I got text message in about 20 minutes that my order is ready. When I came to the store, very polite and highly professional sales person prepared paperwork within one minute. And next two minutes the microwave was loaded in my car. The whole thing was almost too fast. You make your competitors look terrible.”
“Joseph the salesman was very attentive, professional, and helpful. He took his time to help us choose our appliances. He was very informative on the different brand sold by the store.”
“Thank you so much to Derek at the gateway location. He is wonderful, knowledgeable and so kind. He is the reason we shop at PC Richard. Always a pleasure to work with. Thanks again!!!”
“great place fir shopping for electronics and appliances, very friendly and knowledgable staff and management. me and my family is been shopping at this location for the last 10 yrs. i will strongly recomend this place.”
“Buying a TV has never been a better experience thanks to Frank. His profession and vast knowledge of the equipment has made this purchase effortless and easy. Thank you Frank !”
“Dan & Mr. Kelly were awesome in helping me pick a security defense for my devices. They were very professional & knowledgeable in the product total defense that was recommended to me. I received great customer service from them.”
“Diannelly is the best sales associate from the PC Richard & Son locations in New Jersey. Exceed the professional and customer satisfaction standards.
Highly recommend her.”
“I went to PC Richards today and had the greatest experience. This salesman "Gus" was excellent and answered all my questions and more. He also helped me save some money. I highly recommend them and ask for GUS”
“Syed SR, my man he is so friendly and knowledgeable he guided me through all my boom box purchases in he show me the features of jbl boom box I love it highly recommended”
“Spencer did a wonderful job helping us find the right pillow. Very kind and helpful. No pressure and no scams. The store is also super manageable to find what you need. Great experience with Spencer & the store!”
“This is great store to shop for appliance even headphones. I been shopping in this store for a long time. The staff are always helpfull. I seen sales people work in this place for years which is great. Today I had issue with my Bose head phones. Since I had it for not even a month they were able to exchange it. They did not give any problems or fuss about it. Thank you!”
10:30AM - 7:30PM
7302 Northern Blvd, Queens
Electronics
“I had an extremely complex and difficult situation, but the people who worked here were extremely effective and efficient and solved the problem in no time flat. Much better than any customer service I received, not just in terms of mobile companies, but in ALL companies. Love this place so much. If I have any other issues, Verizon or otherwise, I will definitely be stopping by here.”
“Always a pleasure with the guys at East village, love to stop in and buy or sell. Super easy to deal with and always giving out deals. 10/10 experience everytime I stop in.”
10:30AM - 7:30PM
191 Bedford Ave, Brooklyn
Electronics
“I had a great experience at Verizon Bedford. Boris explained all steps thoroughly & made sure I was getting the best deal. He answered all my questions and concerns thoroughly as well. Very patient. Impeccable service. Thank you kindly!”
11AM - 6:30PM
37-21 Ditmars Blvd, Queens
Electronics
“I had the most amazing experience today. Learning about my options with all of the most up-to-date technology. Not only was this a highly informative experience. I also was able to purchase a new phone and other accessories that I would not have been able to purchase anywhere else for this price. The patience, kindness, and the customer support or so genuine but I had to take a moment to leave this feedback. Thank you John for your professionalism.”
“Wow, Dexter's personality and services matched my vibration and frequency, and was most knowledgeable about these products I was looking at. Arnold Schwartz - I'll be back lol”
“Great store. Great staff. They have really good cases for the phone and for very cheap prices. Do visit Teke Teke.I just purchased a TV and a Air conditioner for my new house, they gave me a good deal. Very happy and satisfied with the service”
10:30AM - 7:30PM
15029 Cross Bay Blvd, Ozone Park
Electronics
“I switched over from mobile wireless. I worked with MO and he was very helpful and also gave me a great deal on accessories plus got me a $200 gift card. Very satisfied”
“An incredible positive experience because of sales associate Khalisah at the Upper West Side store, 2220 Broadway. Extremely product knowledgeable, professional in her demeanor with a wonderful and engaging personality, if you are looking for someone with integrity who puts the customer first, I highly commend that you reach out to Khalisah. She just the best!”
“I bought my refurbished laptop from Computer Overhauls on Ebay. I must admit, I was rather skeptical given the price point, but was very impressed with how accurate the description was! In fact, I think it looked even better in person! The computer looks as new, and operates as such. I am quite happy with my purchase and would fully recommend!”
““I recently visited the Verizon Wireless store near where I live, and I must say, the service was exceptional! From the moment I walked in, I was greeted warmly by the staff, who were all friendly, attentive, and eager to help. The representative (Andy) who assisted me was incredibly knowledgeable and took the time to understand my needs, ensuring I got the best plan and device for my budget. They patiently answered all my questions, guided me through the setup process, and even provided tips on how to get the most out of my new phone. (Saved over $30 per month for my parents plan with quick consultation).
What stood out the most was their dedication to customer satisfaction. I never felt rushed or pressured into making a decision, which made the entire experience stress-free. It’s clear that the team here is committed to providing top-notch service, and I truly appreciate their professionalism. I left the store confident in my purchase and will definitely return for any future needs. Highly recommend this Verizon store!””
“One of the employees, Simon was a great help. Explained to me how everything works when selling, very thorough and easy to work with. It is a very reasonable store, I recommend buying or selling at this specific location!”
“Xavier was wonderfully knowledgeable and helpful in answering all our questions. He went above and beyond and spent all the time needed to help us
He’s a great asset to the Verizon family! This is the only Verizon store we would go to”
10AM - 7PM
13207 14th Ave, Queens
Electronics
“I went in for questions about the wifi service and was helped by Binny. He was extremely helpful and informed me with all of my options . Once I decided to purchase he walked me through it all step by step with ease .”
“Elizabeth is an excellent person! I adored her she took her time to help me and transfer all my number information and my phone information. He also told me about the internet at home and it is excellent. I recommend you come here! Especially for Elizabeth, excellent customer service.”
10AM - 7PM
150 Delancey St, New York
Electronics
“Gabe & the staff were helpful, kind, thoughtful when it came to budget, & had great knowledge on devices! Though they were busy with me setting up a device, they made sure customers were greeted & that they would help them momentarily which I thought was very sweet.”
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“we ordered a refrigerator everything was great refrigerator came out on Saturday they installed it took the old one away perfect that was great I would recommend this place to anyone thanks a lot Schumacher appliances”