-
May 2024 by Kristen Marie Caine
Don’t bring your car here unless you want it damaged. I brought in my car that was functioning without issue for an inspection. They changed the tires. As soon as I left there was a new mechanical issue they are refusing to fix. Read the other reviews this has occurred multiple times to others at this garage, save yourselves the trouble.
-
May 2024 by A M
Their service is awesome. This place always saved me whenever I had flat tires. It happens a lot to me since I have 2 cars and I live 2 blocks away. The owner and their manager are both very courteous and helpful. I have repeatedly dealt with them and they have always done a great job. It's a good neighborhood service center.
-
April 2024 by Jack
Very reliable service.
-
March 2024 by Susan Negrin
If you’re looking for quick and quality service, New Prime Auto Repair delivers! Whether it’s an oil change, a tire fix, an inspection, or major car repair, I have only had excellent work done by this shop. Thank you, New Prime!
-
January 2024 by Sage Summer
Came here by recommendation of a friend who has been bringing her and her families cars for years! So expectations were already high and I must say Sam and his team exceeded it. They are kind, patient and above all HONEST. They took the time to do a thorough inspection of my Nissan Altima and explained to me the issue and proposed solutions in a way that I - someone who knows nothing about cars - could actually understand. It’s quite a trek from Astoria but worth the trip and will be coming here from now on moving forward! Thank you thank you thank you!!
-
December 2023 by DO H.
Went there for an inspection for a car I had routinely been driving without issue. After picking up from inspection I noticed a major issue that did not exist before. I immediately went back and the guy said "it can happen sometimes" and quoted me a fee to fix it.I definitely don't trust this shop anymore and I don't recommend it to anyone for that reason
-
December 2023 by Haris Muhammad
Very professional and friendly service. I went there for inspection and it was very quick. They do offer various services and price looks reasonable.
-
December 2023 by Daniel Khan
Nazir is the best ??
-
October 2023 by Philippe Blanchard
As a family we have had two cars serviced here several times over the course of about 3 years. From minor problems to major issues, we have always been impressed with the high level of service and friendly staff. They have always delivered on what repairs were discussed and was very communicative and transparent if other necessary part change or repair is needed. High level work out of a neighborhood shop. Conveniently located next door to a Dunkin Donuts, Subways, 7-11, and other local shops while you wait. If you are not nearby they are definitely worth the drive. Highly recommended.
-
October 2023 by Jay Kapice
The most horrible mechanic in Floral Park, Glen Oaks and Bellerose combined. Stay away from them. It used to be better before they had the new partner, who’s very greedy. Sam used to be less greedy but now he has become very greedy as well. They will squeeze you dry. No wonder you’d see their parking lot all empty because people just started avoiding them. Horrible people. Charged me 370 dollars for replacing a fuse that costs $3.75. Stay away from them at all costs. I would give them 0 stars if possible.
-
September 2023 by Ron D
Good and honest mechanic
-
September 2023 by Rezaul syed
I stop going there , also all of my friends . Thanks for your Business
-
August 2023 by Kamrul Hasan
STAY AWAY from them, I was there yesterday with my dad’s Nissan Murano, exhaust was making noise, so I asked the gentleman to check it. After he lifted the car he said you have a leak in your Flex Pipe, we can fix it. it will take an hr.His mechanics completed the job in 20 min. Basically he cut the flex pipe and welded two new 10 inch pieces. He charge me $381.00.Later I went to another muffler shop to check if I paid fair price, they told me they replace the full exhaust pipe for around $165.They overcharged.Service: Exhaust
-
April 2023 by Mari C
I had a dead car battery. I was stuck in the Dunkin' donuts parking lot next to the mechanic, and they had someone start my car, bring it to their garage and worked on it promptly. It was done quickly and manager couldn't have been nicer. I appreciate the prompt service because I was already late to work. They understood and helped me right away. Thanks for the great service.
-
January 2023 by Maninder Parhar (Mani)
Very genuine and professional service. I have been coming here for years and refuse to switch even after moving away from this neighborhood.
