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August 2024 by Alice Mao
Great service, the staff there are always friendly and super helpful. Mike D. from the Service dept. is always thorough and accommodating when I take my car in for maintenance.
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August 2024 by Richard Lowenstein
Excellent service, very prompt and very, very little waiting....easy to make appointments, very highly recommend for both Sales and Service, A+++
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August 2024 by Xiaorong Zhai
I bought my car here 3 years ago and the sales representative, Amy, was amazing. Since then I have been doing the technical service here but recently I feel that the staff in the service department is not as nice as the sales representative. They are very impatient, rude and arrogant, don’t even look at me when I spoke to them. Will stop going here for any business.
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August 2024 by Roshell Resnick
The service department is helpful and knowledgeable. Carlo the service manager always makes sure we are well taken care of.
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August 2024 by Siavash Sharifi
Dishonest and Untrustworthy Dealership
Do not trust this dealership. My 2016 Honda Civic’s AC stopped cooling, and they claimed there was a leak in the condenser due to an impact, which supposedly voided the warranty. Despite my explanation that the impact occurred three years ago, they insisted the leak was from the impacted area, citing residue as evidence. As a mechanical engineer, I found this explanation plausible and paid for the repairs.
After picking up my car, I inspected the old condenser and noticed there was no residue near the impact area, but rather in a different location. This means they lied to me, and the repair should have been covered under warranty.
When I tried to address this with Carlo, the manager, he was unresponsive. I even went in person to speak with the general manager, showing him the part, but he also did nothing.
Avoid this dealership—they are not honest and do not stand by their customers.
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August 2024 by Ch umar
Pleasent and exceptional service exprience at north shore Honda while purchasing Honda Odssey. Finance Manager and sales person Philips gave us excellent service and assisted through out whole process. I highly recommend them.
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August 2024 by Carl Isaacson
Terrific friendly service!!
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August 2024 by Malcolm Needle
I had an issue with my AC on my 2018 Honda Accord. North Shore Honda gave me an appointment and fixed my problem under warranty in 48 hours. The service people were polite and very helpful. I highly recommend them!
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August 2024 by Lillian Perulli
I had a great experience at North Shore Honda! Mike from the service deparmesnt was beyond helpful, accomodating and kind.
Thank you North Shore Honda!
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August 2024 by Andrew O'Connor
Had a very good experience, my sales guy Doug was on point, everything went smoothly
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August 2024 by Bob Klotsche
My recent experience was excellent, the total wait time was only 45 minutes, everything explained, and costs was explained and on point,
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August 2024 by Daren Dong
Good service.
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August 2024 by Igor Aronov
Very good place to maintain your car. Very friendly people
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August 2024 by Lori Band
Always friendly and efficient!
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August 2024 by paula maynard
I came to North Shore Honda for an oil change. The job was completed quickly and all details were explained thoroughly in a very professional manner.
