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May 2024 by Marti Henderson
Today I was in a jam as I needed to get to my daughter's college to pick up her things. The trailer I rented needed a 2" ball. I went to Tractor Supply in Geneseo to get it, but could not get the old ball off. Nate at Tractor Supply was able to work his magic and get the ball off. Unfortunately other snafus occurred as well, but Nate was there until everything was resolved. He even came out to the parking lot to assess the car's hitch to make sure what I was purchasing was what I needed. Thank you for going above and beyond with the customer service!
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February 2024 by Kate Hawkes
Went in for Pet Vet. They weren't in but the people who helped me were super friendly.
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December 2023 by c. portal
I'd give zero stars if I could. Never will step foot in another tractor supply again. Went this morning for a product and walked out irritated more than any time before. I do most of my shopping as early or as late as a store is open to avoid as many people as possible as I suffer from ptsd and have other issues. I don't deal well with people and do what I can to avoid confrontation as much as possible. This morning upon entering the store I was greeted by multiple employees. As usual I continued on to browse the area I wanted to. Multiple times employees continued asking me if I needed help with anything after just entering the store. I wasn't lost, I literally was trying to avoid all the employees stocking shelves and the miscellaneous carts blocking isles. When again an employee that asked me something earlier and was ignored once again stopped me to ask me what I was looking for. At this time I stated I wanted to be left alone and decided I needed to exit the store to avoid a confrontation. As I was leaving another employee stops me and asks me what's wrong to which I replied I wanted to be left alone, that I had been trying to ignore people and that should have been a good enough clue, to which I was told I didn't need to be rude, so I started to then be rude. Your policy to greet customers and ask for help is fine. Not all people shopping your stores are clueless as to what they want. Not everybody needs help and those that do will ask for it. Then your employee wants to sarcastically say "merry christmas" as I'm leaving after calling me rude. Again I will never be shopping with tractor supply for anything. I'll pay more somewhere else to be able to shop in peace without being stopped and treated like an imbecile.
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December 2023 by Chris Portal
I'd give zero stars if I could. Never will step foot in another tractor supply again. Went this morning for a product and walked out irritated more than any time before. I do most of my shopping as early or as late as a store is open to avoid as many people as possible as I suffer from ptsd and have other issues. I don't deal well with people and do what I can to avoid confrontation as much as possible. This morning upon entering the store I was greeted by multiple employees. As usual I continued on to browse the area I wanted to. Multiple times employees continued asking me if I needed help with anything after just entering the store. I wasn't lost, I literally was trying to avoid all the employees stocking shelves and the miscellaneous carts blocking isles. When again an employee that asked me something earlier and was ignored once again stopped me to ask me what I was looking for. At this time I stated I wanted to be left alone and decided I needed to exit the store to avoid a confrontation. As I was leaving another employee stops me and asks me what's wrong to which I replied I wanted to be left alone, that I had been trying to ignore people and that should have been a good enough clue, to which I was told I didn't need to be rude, so I started to then be rude. Your policy to greet customers and ask for help is fine. Not all people shopping your stores are clueless as to what they want. Not everybody needs help and those that do will ask for it. Then your employee wants to sarcastically say "merry christmas" as I'm leaving after calling me rude. Again I will never be shopping with tractor supply for anything. I'll pay more somewhere else to be able to shop in peace without being stopped and treated like an imbecile.
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July 2023 by My Life
Big store, lots of selections, and extremely friendly and helpful employees.
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July 2023 by Rochester New York
Clean store with friendly help
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March 2023 by G W
I'll be happy to change this to a five-star once the bathrooms are opened up again
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September 2022 by Stephen Dimmick
Prices went up too much.
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July 2022 by David Parish
I am not amused that a return purchase that I paid cash for is returned for store credit. I'm sorry, but I paid cash for the item and had the receipt. I expect cash back. TBH, now I have a store credit that I DON'T want to use. -.-
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June 2022 by Andrew Keiffer
Well kept store. Good employees
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March 2021 by Tania Diaz
This place is very clean and but the personal is terrible very rude and I can even say some kind of discrimination this is in geneseo ny employees are always with attitude and never are willing to help even being polite takes you no where
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September 2020 by William Elliott
Good service most of the time, but you need to take your time to look around for what you need.
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August 2020 by KING CROC
Fast unload
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July 2020 by sandra herrera
Good ?
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July 2020 by A_ ski-Dew
It's Tractor Supply.