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“Had the equipment I needed to rent! They showed me how to start it, operate it, and turn it off. The equipment was clean and they did not have beat up old stuff, it was newer and appeared to be well maintained. I liked that this is a local place and not some huge chain rental place, I prefer to support locals when possible.”
“Today I was in a jam as I needed to get to my daughter's college to pick up her things. The trailer I rented needed a 2" ball. I went to Tractor Supply in Geneseo to get it, but could not get the old ball off. Nate at Tractor Supply was able to work his magic and get the ball off. Unfortunately other snafus occurred as well, but Nate was there until everything was resolved. He even came out to the parking lot to assess the car's hitch to make sure what I was purchasing was what I needed. Thank you for going above and beyond with the customer service!”
Hardware Stores
Hardware Stores
Hardware Stores
“This is the way customer service should be. I have never encountered a rude customer service person here. They are always helpful polite and very friendly. Today I had a issue with a tool I purchased about 6 months ago and Chad went way above and beyond helping me. I know some of the tools are not the top of the line quality but I challenge anyone to find better service at any big box or specialty store.Thanks Chad you guys have a customer for life”