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October 2024 by Ima selling
I hope this message finds you well. I wanted to take a moment to share my recent experience with one of your outstanding employees, Chad at the Geneseo store #3240.
From the moment I arrived, Chad greeted me with a warm smile and a genuine eagerness to assist. Their energy was infectious, and it immediately made me feel welcomed and valued as a customer. Throughout my visit, Chad went above and beyond to ensure I had everything I needed, offering thoughtful suggestions and demonstrating a deep knowledge of the products.
What truly impressed me was how Chad handled a minor issue that arose during my visit. Instead of simply addressing the problem, they took the initiative to find a solution that exceeded my expectations. Their proactive attitude and commitment to customer satisfaction made a lasting impression.
It's rare to encounter such exceptional service, and I believe Chad deserves recognition for his hard work and dedication. Employees like them are a true asset to your company and significantly enhance the customer experience.
Thank you for fostering such a positive environment, and please extend my gratitude to Chad for his outstanding service.
Best regards,
Bob Deal
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August 2024 by Kristen Croster
Everyone here is most helpful with helping me find items and very pleasant at checkout
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January 2024 by Frank Bean
Good place to go and see what they have
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January 2024 by Rob G
Inexpensive "tools" for occasional use.
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November 2023 by charles polley
Tools you're looking for and a lifetime warranty also. Only not as expensive as popular name Tools.
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November 2023 by Eva VanSkiver (EvaJay)
Good place
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November 2023 by Vanessa Torres
Excellent
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November 2023 by Dorothy J Bacon
Great prices and friendly staff
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November 2023 by Chris Grassmann
Staff is always friendly, helpful, and hard working!
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November 2023 by Tania Diaz
Always find what I need
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May 2023 by Alynn Trendowski
Had to return a tool and was cheerfully greeted and item replaced. A wonderful group of employees
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December 2022 by Brenda Eddy
My husband loves the hand tools - great prices!
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November 2022 by pschill9
Big selection of off brand tools and hardware.
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November 2022 by Carol Terry
Cheap tools
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November 2022 by Lew H
Get place and prices
