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July 2024 by Mackenzie Lingley
I was extremely disappointed with my recent nail services, and my sister shares the same sentiment. We were repeatedly cut, which was not only painful but also raised concerns about sanitation. The bathroom, being used as a storage closet, was highly unprofessional. We paid $155 not including tip for two full sets of acrylic nails, plus an additional $15 for chrome powder, which I later realized was purchased from Shein for only $0.82. (I have the same chrome at home because i do my own nails but wanted to treat my sister and I) The chrome upgrade seemed unjustified. Additionally, despite requesting a light blue with white chrome, my nail tech, Robert, provided a shade of blue that was too dark for my liking. When I asked for a lighter option, Robert insisted that this was the lightest available. Given these issues, we will not be returning.
Nail techs: Robert, and Kai ☺️☺️☺️
(i would give 0 stars but i can’t)
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July 2024 by Princess Davis
Disgusting display of customer service after spending 150$ the lady at the front desk got an attitude with me when I didn’t leave a tip outrageous!
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July 2024 by La Sha
I don't even know where to begin. If I could give a ZERO I would. I go every 2 weeks for the exact same service and every 2 weeks it's a different price. They overcharge for everything!!!!!!! Now I'm not the one who would complain about price as long as you get what you paid for. But there is no way on Gods green earth you should be paying $85 for a FILL IN, basic set, short in length. Sounds like a new set price to me. Also the lady in the front is extremly rude on EVERY visit and the new lady who appears to be mananging the place is rude too. Not only that but you make an appt and when you walk in someone is already in the seat and you end up waiting for over an hour. One time I came 5 mins late and they cancelled my appt, so I come early now just to wait over an hour, MULTIPLE times. This place is the prime example of a business that is only concerned with $$$ and not how they service the clients who pay them.??♀️ FRONT DESK LADY IS BEYOND RUDE AND DISRESPECTFUL!
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June 2024 by Donald S
Horrible! Nail technicians do not have the knowledge and lack experience. More than half of their staff were young boys that looked like they had just turned 18. Even the people that were next to us asked for certain things wanted to be done with nails and he called for help and hand 3 other boys and one lady hovering around looking clueless of what the customer wanted. I took my wife to many different salons, and this one was by far the worst! And someone please give "Ryan" a breath mint and tell him to stop talking to other people while the Customer in front of them, his breath smelled realy bad for such a you boy. My advice would be to go somewhere that charges a bit more and you'll get what you pay for.
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June 2024 by Tania Mangum
My pedicure and manicure were done really quick. The nail polished was all smudged throughout my toes and fingers like a two year old was doing the work. The young men doing my nails kept cleaning the excess nail polish with with fingers and nail. I asked don’t you have acetone or something instead of your fingers? He said no. Cuticles done in less than 5 minutes. Not good at all. I should have check the reviews here that the average is below 3 stars. The place where you put your hand to dry the gel nail polish was very dirty. One star but I would not give any star at all. Terrible service. If you are in a hurry do it yourself or ask a two year old to do your nails. It will be the same thing as this place.
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May 2024 by Ezgi Ozturk
didn’t like
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May 2024 by Cute Hollywood
Gel pedicure always cracks off within 3 days, and Uv gel tips come off within 1-2 days. I went in Friday and got my nails done, it came off Saturday afternoon. I went back Sunday to get it fixed, and another nail came off that night. It’s ridiculous to have to pay $100+ for them to keep falling off. And when you go get it fixed they do different color and it’s just so irritating. As seen in the picture the thumb is the one fixed.
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May 2024 by Purse Queen61
I wanted "soap nails" better yet something close to it. Although the manicurist nearly fulfilled my request; I found her to be extremely kind- yet her work, haphazardly sloppy-- When she cut the cuticle on my right thumb, it started to bleed. I'm NOT holding her accountable for this as I suffer from dry membrane syndrome-- with my hair, skin, nails, mouth, eyes and any and every other membrane my body possesses needs to be continually moisturized. However, whatever serum/aid she applied to my cuticle/nail/nailbed lifted all of the polish OFF! Within a 24 hour period my $30+tip manicure was RUINED.
I was beyond thrilled to have found this place as it was somewhat highly recommended by a coworker. I usually don't have good luck with these salons as I find some of the techs to be very brash. And there I sat yesterday enjoying the interaction betwixt myself and the tech--only to be SORELY disappointed.
Unfortunately, my quest for the right salon/tech continues... VERY disappointed
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May 2024 by krystal miller
went here for the first time and I'm not one to write reviews but the experience was horrible! fist they do whatever, then if you ask to fix something that you feel didn't come out right you're gonna get an attitude, I'm taking about pushing your hands or squeezing them, I had to get up and ask for someone else, it was that bad .. this is definitely the worst Victoria nails, you'll get better treatment in hicksville
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May 2024 by Rachel C.
The whole thing feels like a factory assembly line. You will be rushed from the moment you get there. I went with a 17 year old cousin who had never gotten their nails done before. The young guys doing our nails were very rude. Constantly, being passive aggressive when my teen cousin didn't know exactly what do. Lots of eyerolls, big sighs, and laughing at my cousin. It was so terrible! Never again!
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May 2024 by Karen C.
I love Victoria's Nails & Spa! They're always very welcoming and accommodating. Their quality of service has always been excellent. Both Linda and Stephanie have always been professional and I enjoy the relaxed atmosphere that they provide.
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April 2024 by Berta E
Only went here because a coworker recommended and they accept walk ins. I wish I'd seen these 2 stars and avoided my trip
AVOID AVOID AVOID
THIS PLACE IS HORRIBLE
DO NOT GO PLS
I went for a gel french pedicure and they only did my 2 big toes gel
Never soaked my feet, didn't clean my nails OR UNDER my nails.
I asked the guy when he was going to start the pedicure as he was ready to glue on the tips to the big toes, he said after he glues them on....?
And the rest hand polished, after he put the acrylic on the big toes he finally turns on water for feet to "soak" for 5 min , scrapes my non callused feet with a purple plastic pumice
Wipes dry and then paints the white tips on the toes.
OFFERS ME LOTION!! I SAID FOR WHAT? YOU DIDNT DO ANYTHING , he laughed and waited for me at the register
Manager or whatever believes staff and not customer.
Got there 350pm left 430pm with an ugly pedicure ;(
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April 2024 by Angela Neys
If you like having 10 fingernails and nice looking hands, do NOT go here. SEVERAL times during my visit the girl doing my nails DRILLED my cuticle. At one point she was on FaceTime with someone while buffing my nail(mostly my skin) and not even LOOKING at my hand. Nailed it.
Anyway, she made me bleed and it ended up getting infected, and my nail is completely gone. My finger looks like a plain, boiled hot dog. AND it was my right hand middle finger, which happened to be my favorite nail. She also took over an hour and a half to do a dip. And charged me full price.
Update: nail came completely off. No response from the salon.
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April 2024 by Sandra C.
worst pedicure ever. staff is yelling in their own language. my feet are all cut up. I did not even get the full service
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March 2024 by Dan Nkanele
A regrettable mistake for walking into this store for pedicure. Was attended to by a mannerless staff who was just interested in making more money off customers than providing quality service. The lady who did my nails made me pay extra charge, did a very poor nail cutting, very unprofessional and did not even polish my nails. Nothing showed that I went to a spa for pedicure. I absolutely regret going to this spa, and will never ever try it again.
