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December 2023 by M J
Beautiful antique style hotel. The doormen are all so nice. I was always greeted upon entering the hotel. The rooms are so comfy. I appreciated the robe and slippers since I’m never a fan of walking on the floors of hotels. I’ll definitely be back!
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November 2023 by hindy hindy
Loved the service. Very courteous nice staff. Immaculately clean rooms. Great ambience.Would have given 5 star except for the fact that I asked for a late checkout and the person at the desk refused. We were willing to pay extra. But when we asked for another night stay was not a problem at all. Was very frustrating.
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November 2023 by Debbie Mahony
From the second we pulled up to the hotel, to the second we left we, received impeccable service. Jong took our bags and was incredibly kind, informative, and genuinely nice to speak with. The rooms are very clean and the bathrooms are stunning. (They should upgrade their shower heads to match the bathroom). Check out and check in was a breeze and we cannot wait to return.
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October 2023 by abdi nasir mahii
Perfection personified. Very nice looking place , rooms nice. Bed comfortable. Everything clean. The but comes from the fact that the Bathroom has no vanity and for the price should of had more towels. We checked in late and we didn't want to call for extra. Also, why is it that hotels forget about tea drinkers and only supply coffee. The cafe closes early so couldn't get any
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September 2023 by Victor Schoenbach
Location was great, since I arrived bt train to attend a family event at the hotel. The room was comfortable and clean, with good facilities. The food at the event was excellent, as was the service. My brother was awakened by the train horn, though I slept through it.Safety: The nonslip bathtub/shower had eroded, and my brother nearly fell. So we asked the staff for a nonslip mat, which they kindly provided.Walkability: It is a short walk from the LIRR station and the downtown, with sidewalks, crosswalks, and walk signals.
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September 2023 by Joanne Davis
Took a weekend trip from Maryland to stay at this hotel, should have been a rest and relax trip; the hotel was so busy; they have a lot of events so people crowded the lobby at our check in could not hear the check in staff; the room was run down and old the bed was so hard, I had a back pain from Friday night throughout my stay. This is not a 5 star hotel room, it smelled like pee.Booked spa service; due to the wedding party the place was packed. Booked dinner the, the restaurant we wanted was closed for you guessed it...a private event. Had to settle with the King Bar, the food was mediocre. The one bright light was the staff, everyone was helpful and pleasant.If you are taking a relaxing couples vacation don't book this place, they seem to be a hotel for large events. Will not return here.
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August 2023 by Ann Saintilien
I always have a great time when I come here. The drinks here have to be one of my favorites at this property.It's been a while since I've stayed in the rooms but the rooms are really nice. I've stayed in a few different ones. The suites are the nicest of course. The people here are all really friendly and professional.Food & drinks: Food and drinks are always tasty. Brian is the best bartender in the hotel at the main bar. He's a mixologist!!
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August 2023 by Tracey fox
If I could give this hotel ZERO stars I would. We booked a Grand Suite for myself and my daughter for the night before my her wedding. My in laws booked an additional room so they could be nearby, as she was getting married in the church across the street. The next morning we had the bridesmaids, hair and makeup team arrive to get us all ready. I ordered a continental breakfast for everyone so we could eat something before the ceremony. Needless to say, we spent quite a bit of money here, which at this point was fine. The morning of the wedding after we all got ready, the photographer and video team arrived. They thought it would be cute to do a photo shoot of us all having a champagne toast. I called down to the front desk and asked if they could send us up 10 champagne glasses ( only GLASSES) we had our own champagne that the hotel had left in the room. They told that would be $3.00 per GLASS ! WHAT? I don’t want to take the glasses home!! I told the girl on the phone that was ridiculous. She had me hold on a minute then told me that since we had ordered the suite, the additional guest room AND breakfast for everyone that they would waive the $30 fee… great I thought… thank you. BUT then she called back 5 minutes later and told me she couldn’t do that, the glasses would be $30!! I politely asked her if that $30 was worth the review that I was going to leave ? She said there was nothing she could do…. THEN after no champagne toast, we are preparing to leave to go the ceremony, so I call the front desk for a bell hop to help us down with our bags…. 20 minutes and NO ONE shows… We have to get to the church for my daughter wedding!!! So myself , the bridesmaids in our gowns and my daughter in her WEDDING GOWN ARE DRAGGING OUR BAGS DOWN THE HALLWAY!!! Absolutely disgraceful!!!! This hotel brags about their 5 star service? There service or better yet LACK of service is disgusting. My daughter has 3 bridesmaids who are engaged and initially loved the idea of getting ready here…. NOT ANYMORE! I hope that $30 was worth it Garden City Hotel!I’ve just read your reply.. too bad none of what you are saying is true. You obviously were not there the day of my stay and have not gotten the correct information.. I most certainly was told by your staff member that considering I had ordered breakfast for 10 that they would waive the $ 30 fee…. Then they back peddled and was then told they could not. And for you to say that we waited only 5 minutes for a bell man…. Again ….more incorrect information. When we passed the front desk to check out and I told your staff member the bellman never arrived…. She was actually surprised to hear it. So before you start calling your paying customers liars, maybe get your stories straight. The only good thing about my stay was dealing with your staff member Brandi. She was lovely to work with.
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August 2023 by Rob Sauthoff
I am from Long Island originally and always heard such wonderful things about the hotel and their infamous Sunday brunch. So, now a few years removed from LI as a resident, I decided to stay here during a weekend visit this past weekend. Can’t say enough about the high level of service and hospitality. This is the kind of treatment you expect and deserve from a luxury hotel.The property was gorgeous and the rooms were beautiful and spacious. I reserved what seemed like their basic room but it was far from basic, it was very roomy and comfortable. I decided to try the Sunday brunch and they certainly did not disappoint. Their regular menu is also really good as is their King Bar. I had drinks there the first night before heading to bed.I look forward to my next visit and in fact, already booked my next stay! Next time I intend to also check out the spa and fitness center.Rooms: Spacious, clean, luxurious, comfy!Food & drinks: Top notch!
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August 2023 by Jan Hrivnak
Garden City Hotel is a nice place to stay, both for business and leisure. It’s offering a great value for the money, specially comparing to the hotels in the area. This one definitely stands out, offering a luxury feel. Everyone’s very friendly and the whole place is well maintained, inside and also exterior. No wonder it’s been collecting all the rewards and recognitions! I highly recommend specially to those who have a certain standard of expectations when it comes to places like this. It will not disappoint you!Rooms: Rooms are well maintained and kept clean. Bathrooms have a touch of luxury, same as the rest of the hotel.Safety: Feels very safe, walking distance to many good restaurants in the area.
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July 2023 by Ramneek Nakai
I had my wedding here and everything was IMPECCABLE! You won’t regret staying here or having an event here. They are meticulous with the details. All our guests enjoyed staying here as well. Can’t thank them enough for the great job they did. Get married here. Have a staycation. A wonderful place to enjoy yourself.
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July 2023 by Teresa Aguilar
*****FIVE STARS throughout our whole experience at the Garden City Hotel this past weekend!*****My husband and I enjoyed a wonderful Saturday night stay and delicious Sunday Brunch the next morning at the Red Salt Room.Our accommodations were excellent...beautiful amenities, spacious room, comfortable bed, exceptional restroom, fantastic view, and extremely pleasant service.Brunch was absolutely DELICIOUS - and SO much food! I particularly enjoyed many items in the salad section made by Chef Angela such as grilled figs with farro, seafood salad, seared tuna, and glazed salmon. The lamb with gnocchi and beef brisket with creamed spinach were excellent, as well as an outstanding seafood station prepared by Chef Sal with all the fresh lobster tails, lobster claws, oysters, and shrimp you could eat. The breakfast items such as French toast, eggs, bacon, and sausage were superb. And then we moved on to so many desserts - too many to list. I have to say that their homemade Boston cream donuts are truly THE BEST ever - compared to anyone else's, anywhere. It's nearly impossible to pick a favorite item on the Red Salt Room's Brunch menu, but probably my favorite choice of the whole meal was the out-of-this-world crepes filled with berries and bananas, and topped with fresh whipped cream - all made by Chef Alex. Last but not least, our waiter, Valencia was outstanding!Thank you to everyone at the Garden City Hotel who helped to make our time there so pleasant, delightful, and memorable.Nearby activities: Be sure to go to Pizzeria G to eat the BEST pizza around! It's a few blocks away from the Garden City Hotel right there on 7th Street (191 7th St).Walkability: The Garden City Hotel is located on 7th Street right in the heart of Garden City. You can take a lovely walk on 7th Street and visit lovely shops and restaurants along the way.
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July 2023 by Bob Baird
Would have been all 5s but for problem ordering room service. Filet was perfectly cooked but no peppercorn sauce (which I had ordered).Plus, my original order disappeared into cyber he'll.Nevertheless, I'll be there again when in the area. Rooms were spacious, wifi available and I even found the appropriate charger for my phone in a hotel shop.
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June 2023 by Lorena Acevedo
Didn't stay at the hotel but had some apps and drinks at The Patio Bar. Loved the firepit at our table (perfect for the chilly night), my drink was delicious, and the apps were tasty. Our waiter was also awesome. Great time had by all!
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June 2023 by Jerry Lee
I attended an event here and the place was first class old school classic luxury in the staging, decor, food, and service.A great place for an event. Valet and self parking available.The food was incredible and the service impeccable.If I had a daughter get married in Nassau County, Long Island - this would be a place high on the list of venues for the party!
