PacSun is a retail store located in Roosevelt Field Mall that offers a variety of clothes and accessories. Customers generally find the store to have nice clothing options and appreciate the friendly and helpful staff. Several reviews highlight positive experiences with associates, especially mentioning a staff member named James who went above and beyond by helping with refunds and exchanges, showing patience and care that made customers feel comfortable and valued. The staff's professionalism and kindness stand out as a strong point for the store. However, a major issue reported is the store's uncomfortable temperature. Multiple reviews mention that the store is extremely hot, with conditions so bad that shoppers and employees feel like they might pass out or even suffer heat exhaustion. Customers and staff alike find the heat unbearable, and it is criticized that the store's air conditioning is not functioning properly. Some express concern for the well-being of the workers who have to work in such conditions, questioning how the store remains open without fixing the air conditioning. Overall, while PacSun is praised for its clothing selection and helpful staff, the store's poor climate control significantly impacts the shopping experience.
Its hot as balls, fix the A/C almost had a heat stroke. Made a quick grab and go and the heat was too much!!! Great store and all but the A/C is not up to par. If its hot for me, I can imagine the workers!!!
June 2024
I'm not sure if Megan was an associate or manager but she was a great help when doing my returns. She was extermely helpful and kind. As for my first experience at pacsun it was okay but the associates were great!
December 2023
I've been to Roosevelt field Mall, The employees are really unprofessional, they yawn in your face. As for the clothes I found very nice things
