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November 2023 by Joe H.
Don't buy any cologne or perfume from macys unless uou like getting ripped off. Walmart has the same bottle sizes half price . No need to give money away .
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June 2023 by Elizabeth C.
Macys is the worst!! Do not order jewelry from them. I'm ordered a very pricey item and package showed up empty! Not only was Macys customer service rude they accused me of being party at fault! Never trust them! It's been a month and yet they have not refunded my money!! They have gone downhill. Horrible hor
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May 2023 by Yasmira B.
This Macy's sucks!!! Go there if you want to be on one line for an hour!! What kind of store has just one line to pay and to request a size, etc?! BEWARE!!
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April 2023 by D B.
4/30/23 around 12 noon on a Sunday I visited this macys to purchase a singular item off the shelf. I proceeded to the men's checkout counter where there was about 3 people ahead of me but only one older gentleman checking out customers, yet 4 registers were there. No big deal, I will wait it will only be 3 people. Let me tell you, this gentleman had zero sense of urgency. It should not take 20+ minutes to check out 3 people. As soon as it became my turn to approach the register he motions to the woman behind him who was I believe exclusively ringing out just one customer. He asks her to hop on the register he was just using, so that he can go over to the register to the far right which wasn't turned on or booted and took several more minutes to load, all the while he is talking to close acquaintances, completely ignores the line that's been there 10 minutes already, and ignores the fact he could just use the register just behind him which the woman before him was just using, to help clear out the line. Instead he stands to the right register just watching it boot up. I then begin to lose my patience and calmly him if he can ring me up on the register that is already ready to go and he reluctantly agrees. Another woman who i assume is a manager comes over and he then ditches me yet again, and asks her to ring me up because he needs to watch the register that's loading still. ok. I literally just want to pay for this one item and go!!!!! Why is there no self checkout or express checkout?? On a Sunday the busiest shopping day you'd think they'd have more people to like, actually collect the money they're trying to make??There were many other associates standing by or walking around managers too that could've helped clear the line but just kept walking.Took away half the registers, fired half the staff, I don't see Macy's sticking around much longer as a business when this is its current state. This is not the first time I've waited extensively in line or had to hunt down someone to ring me up or help me either.
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April 2023 by Ernie F.
Now, this is what I call, a MEGA Macy's. It's huge with four floors (no joke) and a large variety of selections, which sums up why this Macy's stands out. With the size, I found myself walking around here for quite some time taking in what was there and what to offer. Many of the items I've found here are some of the ones I don't find in our local store back home, which can be a hassle for sure. The store was fully staffed, the most I've ever seen, making sense in the area it's located, in the busy Long Island, and the size of the store. Everyone seemed to be doing their job and being responsible to reach out when needed for assistance. I can imagine anyone being impressed by this. It looked organized for the most part, not finding this place to be a big mess. It's been open since 8/22/1956, even before the mall opened, and is still thriving. Make this your stop.
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March 2023 by UltraEric
Great place to shop for great stuffRating: 100/100
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January 2023 by Thomas Salvatore
Ok if you don't need help. Waited in line just to be told we don't know how much this is and to go somewhere else to get a price for it. Either a bad system or employees that don't care but overall a bad experience.
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November 2022 by Denise D.
I must comment on an employee in the ladies shoe department. I asked him to give me his name, since I was so impressed with his customer service skills. Olivier E Henry.This is the 2nd time he has assisted me. He is a sales person in Womens shoes. I had to return 4 pairs of shoes I ordered, 1 pair was not easily found on my Macys charge. He patiently took the time to instruct me how to find it. We should have more sales people that patient and understanding.I truly appreciate this!
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July 2022 by Orla M.
If you've ever been in a Macy's, you know what to expect. Huge store, lots of products, but very disorganized and sometimes hard to find what you're looking for. This location is especially huge and can be more than a little disorganized. I usually end up buying something but it's not what I went in looking for initially because I couldn't find that. Also beware perfume row; you can't get through without taking a hit of some kind of scent.
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May 2022 by Tiffany-Marie C.
I am an aggressive presenting woman and I went there to look a suits on two different occasions and was never treated with respect. The first time was a couple of years ago when I walked in I started looking at suits, there were plenty of employees around but no one asked me if I needed help even though I was clearly looking through the suits so I asked someone for help. The man seemed hesitant to help me but he did but then said I needed to walk across the entire store to go to the woman's dressing room to try on the suit so I asked if there was someone that could at least go with me to help me with the fitting etc and was given a head shake "no". I have the suit back and walked out. I recently went back to give it a second chance and again no one offered to help at all so I took it upon myself to try on suits in the fitting room, I couldn't find my size but honestly being completely ignored turned me off anyway so I just put everything back and left. It's unfortunate that it's 2022 and a woman cannot even feel comfortable buying a suit in this store. Women wear suits too!
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December 2021 by Juan Huertas
Very nice selection and clean!
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December 2021 by Manuel Rincon
The best
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December 2021 by Manuel Efrain Farfan Ochoa
Various clothing for every taste with great offers
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December 2021 by Laila E.
My favorite macys location! Always really organized and you can almost always find someone to help you. The return line is usually short in the mornings
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December 2021 by Christina X.
This review is a strictly for Macy's card!!!Your Macy's/AMEX card is the worst thing ever happened to my life!!I use my card everyday!!! Now I have to wait for your freaking mail until I can use it again.How dare you cancel me today and won't let me purchase my bag without giving me any explanations, you couldn't tell me why I can't. WTH is that?! You ruined my day it was already a long exhausting day and you took so much of my time. Being on the phone talking to the clients maybe your job and you may not care if you are wasting my time, just not a good service.I liked my Macy's/AMEX card because I used to go to Macy's Herald Square frequently, now I may not need a Macy's card. There are Bloomingdale's Neiman Marcus Nordstrom at this Roosevelt Field mall, I shall check their perks with their credit card.I need to cancel you!The ladies upstairs in the executive office were nice but they couldn't help me. So I guess Nice doesn't work.(Macy's shoppingShopping wise they have nothing for woman's wear. They have nice men's department)This review is strictly for Macy's credit card!!!You tweets, so my BF is calling you to solve this nonsense BS and after a long hold you disconnected him! You really don't deserve two stars but I am a reasonable person!