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June 2023 by Sofia Rodas
The customer service is horrible. The white woman working here was rude and not helpful at all. I went today Monday, May 2 at 1pm and I didn’t see her name but she was mean and had an attitude for a simple question I asked.
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January 2023 by S Bent
Visited MAC to find some lipsticks that I intended to give to a couple of teachers that I coach who are always commenting on my lip color choices. Even though Christmas was only a week away, the store wasn't busy and so it was the ideal time for Sam ( the lovely associate who helped me) and I to be intentional about the items I was choosing.I expressed the purpose of the purchase and gave her some insight into each of the recipients and shared how I wanted to choose shades with names that matched their temperaments or roles. For an one educator whose son is both autistic and has Down syndrome we chose Heroine - a beautiful shade of purple, her favorite color. For another whose tech obsessed we chose a deep shade of purple called Cyber. For another who has a big personality we chose " Flat out fabulous" and another who always leave work late we chose " werk werk werk".Sam, thank you for taking the time to reply lean into what I needed and for being so patient while we found the ideal gifts. Your expertise is valued and your kindness made a difference. Happy holidays
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December 2022 by Sasha B.
Visited MAC to find some lipsticks that I intended to give to a couple of teachers that I coach who are always commenting on my lip color choices. Even though Christmas was only a week away, the store wasn't busy and so it was the ideal time for Sam ( the lovely associate who helped me) and I to be intentional about the items I was choosing. I expressed the purpose of the purchase and gave her some insight into each of the recipients and shared how I wanted to choose shades with names that matched their temperaments or roles. For an one educator whose son is both autistic and has Down syndrome we chose Heroine - a beautiful shade of purple, her favorite color. For another whose tech obsessed we chose a deep shade of purple called Cyber. For another who has a big personality we chose " Flat out fabulous" and another who always leave work late we chose " werk werk werk". Sam, thank you for taking the time to reply lean into what I needed and for being so patient while we found the ideal gifts. Your expertise is valued and your kindness made a difference. Happy holidays
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October 2022 by R & M
I went there to do makeup but they said coz of Covid they’re don’t do any kind of makeup … so I was disappointed.
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June 2022 by Mercy Pacheco
So sad to come all the way here and find out is not open eventhough there's no sign stating that. Also no one picks the phone. Online says open at 11 and is 11:12 and nothing
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September 2021 by Nadia P.
Store manager Shirley is amazing! My daughter Jayda stopped by during her bday weekend and Shirley made her feel like a princess. Thank you!
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October 2020 by A Austin
I went to this store because I had to return foundation that I did horrible job color matching online. When I got to the store I was assisted by Priscilla. She made the return process easy. I then asked about getting the correct foundation for my complexion. Because of COVID you’re not allowed to try on the products but she did a great job finding a foundation that matched my complexion. She explained the different foundations and which would be better for me. She then helped me pick a concealer. Priscilla didn’t rush me or make me feel pressured into buying any unnecessary extras. It was my first time buying MAC and I was happy with the experience.
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December 2019 by V R.
Marilyn at M.A.C. was wonderful! I came in to look for a good foundation and she took the time to find and make the best look for me! I've been having a hard time finding the right foundation and makeup for me. I work in a field where I have to be in front of people all the time. Having great makeup on makes such a big difference in my interaction with my customers. I came in during a Saturday and Marilyn greeted me right away. Her makeup looked amazing! She asked me what I needed and began to get foundation that she thought would be great for me. Not only did she give me suggestions for other makeup, she also fixed my look, and taught me how to apply everything the right way. I was thrilled with the results! The makeup looked natural and just made my skin glow. I ended up buying a lot of different pieces. It wasn't cheap but it was totally worth it considering the amount I've spent on makeup from CVS or Rite Aid just to get things right! I highly recommend Marilyn at M.A.C. She was very warm, pleasant, and took the time to listen to me and tell me what my options were. She really made sure the products she suggested looked good on me. I never felt like she was just trying to make a sale. She didn't try to rush through everything. I really felt like she cared that I was happy with how I looked. She did an excellent job! So glad I came to M.A.C. today!
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December 2019 by Islyne Thomas
Excellent service
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November 2019 by Felicia B.
The customer service at Mac stores is usually horrible, but that wasn't the case here. We were assisted by Carrie who was incredibly warm and sweet and helpful. She didn't even object when we told her we were there to back to Mac... usually you are met with some opposition or sales associates who lie to you because they don't want to ruin their sales numbers. Carrie was a professional every step of the way. This is someone who clearly enjoys her job and loves helping people; she demonstrates exemplary customer service and product knowledge. For the most part I stopped shopping at Mac a while ago but if I do need something; I'll be sure to return to this location.
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October 2019 by S A
I went into the store for one item and walked out with 3. Big thumbs up to Fiza who was so quick in assisting me. She looked at me and suggested items that she thought I used and in fact, I did. I spent more money than I planned and I don't even regret it. It was the quickest I was in and out of any store period. And I got what I needed. What a great salesperson too!
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August 2019 by Charles Chessert
OK. A lot is about the person you will get to help. Some of the staff members are great. Some made me wonder why the cam to work today. Overall a store I like, got some better days than others.
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July 2019 by Danielle R
Carrie at Mac made my day!! I had a lipstick that I loved which was discontinued, she took the time to create a combination of colors and liners that made up my color!! She was patient and sweet and so knowledgeable of the makeup... I can’t thank her enough for making my shopping experience at the MAC store. I would go back to that store before going to any other MAC counter in a department store or Ulta every time.
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July 2019 by Theresa Purcell
Why do you have to spend $30 plus $18 if you want lashes put on! Why can't I buy lashes and pay to have them put on!? I think that is crazy for ONE DAY LASHES!!!! WHY WOULDN'T I GO GET SEMI PERMANENT ONES PUT ON FOR $80????
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July 2019 by Felicia Odusi
Customer service is excellent
