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November 2023 by JANET Mary
Horrible customer service!!! Supervisor wouldn’t even pick up the phone she rudely put me on speaker. I bought something on Wednesday late night and Friday there was a sale. I hadn’t even received my shipment yet and there was a 50% off sale. I asked to have a price adjustment and was told too bad it’s a weekend sale. Nothing else was offered to accommodate a $50 overcharge. What ever happened to this company with their customer last policy. Never dealing with this company again. Everything is overpriced anyway and have bad customer service.
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September 2023 by Helen V.
I have shopped Lands End approximately 30+ years. (My children's school uniforms and much of my outfits). I'm not very happy with my purchases lately. Eg: Sport knit pants-material and style not the same anymore. They shrink, lose their shape, come too short....
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August 2023 by Ronald Beckerman (Ron)
Returned 2 swimsuits with original prices and only received 25% of original price? Had to dispute on our Credit Card.
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July 2023 by L Bskis
Store is very organized and has a good abt of choices!
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April 2023 by Steve Waters
Will white men be in any future catalogues?Asking for a friend.She thinks your company is bigoted
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January 2023 by L. D.I.
Nice sales on very comfy winter pullover sweaters for the ladies. Nice colors.
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January 2023 by Elaine Lilli
Did some holiday returns last week All stores were messy with clothing strewn all over. It was a delight to enter Land's End. A special return register for on lime shopping was fast and easy. The shelves were neatly organized - no unfolded clothing left around.A pleasure.
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January 2023 by Maddy Cunningham
The Westbury B&N is a great book store. It’s large and very clean. The staff are wonderful. Helpful and knowledgeable. I really like the small tables dedicated to various topics, for example book club reads.My one criticism is that since the recent renovation, they have eliminated the historical fiction section. Now all those books are in fiction. Previously, there was a nice size historical fiction section where shoppers could browse and find a variety of books in this genre.Keep this store and others like it. It’s such a pleasure to shop in real bookstores!
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December 2022 by Valerie Johnson
I love the fit and quality of Lands End Products
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November 2022 by Hazra Rajbally
She was very helpful. Excellent customer service.
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November 2022 by Risa Finn
The staff is so pleasant and helpful. The displays are well designed and clean and neat.
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October 2022 by Deepak Patel
High end boutique store in Roosevelt Field mall. Friendly, knowledgeable, helpful associates. Store itself is not very well stocked at this point of time and u can't find all of their merchandise here for example boots.
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June 2022 by Walter Allison
Thev staff was extremely helpful ? ? ?
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March 2022 by Gina H.
Customer service today was awful. I was directed to-and waited on- a particular line to make an online return for over ten minutes while three employees stood by. Finally one employee named Theresa told me she could process my return after I was told I had to wait on a particular line. I asked why she couldn't have helped me initially. Then I asked her if there was a receptacle for the plastic bag in which my order was delivered and instead of throwing it away, she pointed at the receptacle. Seriously? Could you have been any less gracious, Theresa? If this gal is claiming to be the manager, I shudder to think of the quality of the rest. Attitude adjustment of this employee is sorely needed. Help the customers instead of standing around doing nothing.
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March 2022 by Anorahs Madison
The store looked new. I purchased great kid's masks that have great coverage. Only in dark blue and white but really good.