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October 2023 by Liz Falcone
I frequently shop at the JJill store in Roosevelt Field. Store is always neat and clean and the staff is truly awesome!! Shout out to Laurette, Crystal, Charlene and Jean. The best customer service-it’s like having a personal shopper at your disposal. They are always honest regarding what does and doesn’t work for your body and there’s never any pressure to buy. One of my favorite stores! ?
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April 2023 by nina alouf barzilay
I love the producrs they fit me .
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February 2023 by Matt Kerr
THIS PLACE STINKS!!!! The store made me very grumpy and ruined my mood witewally.
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May 2022 by ireneb71
Very Unfriendly! They wouldn't smile or talk to you unless you buy something in the store. Never coming back!
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October 2021 by Debbie Waltuch
Excellent service! I love JJill; everything looks good on me. Other companies' clothes don't fit right and shopping can be a nightmare
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August 2021 by Karima Ghani
We went to the one in Roosevelt field mall and Carin was very friendly and helpful but there was another lady who was rude.
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April 2021 by Sadi Manrique
My favorite store
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June 2020 by Lauren S.
This was my first time visiting this location. I have been to the location in Coconut Creek, Florida once a while back though. My mom absolutely loves this company but I struggle most of the time to find items I like. My mother needed to return something in a store and this location was convenient due to us going to dinner in the area. I am not a fan of shopping in malls and it was over ten years since I have been to Roosevelt Field. We luckily found a close enough spot, walked in, and a short walk on the second floor to reach the store.It was my mom, father, and myself. Initially I was not going to go in but my mom likes when I shop with her so I went in. While my mom was doing the return, I browsed the store. It was very neat, tidy, and clean. I surprisingly found a nice sweater. It was on the sale rack but still expensive for my taste. Both my parents loved and my mom was trying to find her size but was unsuccessful. We were the only ones in the store for the majority of the time we spent there. Since we had dinner reservations to get to, we finished and made our way towards the register. My mom inquired about possibly finding the sweater in her size. The employee searched but informed us there were no more. The two staff members were not personable and seemed miserable. We were smiling and laughing even though my mom was scheduled for surgery a couple days later. My experience at the first location was waaaaaay better.
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January 2020 by Robin Meyer
I have been a customer of JJill for years. I love the clothes. The store at Roosevelt Field is very appealing. This store carries business casual clothing for older women. Their clothes are not trendy but timeless .
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September 2019 by Peggy P
This is really a nice store with so many match and go items. Sales run every two weeks and new merchandise is always kept in style.
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June 2019 by Joanne Bobb
Expensive but worth it!
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October 2018 by Jane D.
wemt to return items that I purchased on line on October 2, 2018. Got to the store when it opened at 11:05 am on Sunday October 7, 2018. Was greeted with the words "and so it begins". First mistake from the 3 employees that were there. Then when I gave them the items to return, the employee claimed it was "over 90 days!!" but she would return said items anyway. I said "excise me" these items were purchased on October 2, 2018 and was received on October 6th. Today is the 7th and I am returning. She responded "I saidI would take the return" like she was doing me a favor. I asked for manager who said sometimes the computer makes a mistake (which I doubt very much). The employee then threw my credit card at me and said swipe when you are ready. I will NEVER shop at that store again. No wonder brick and mortar are going out of business!!!!
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September 2018 by M P
Nice helpful staff
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June 2018 by A L.
I'd give this store zero stars if I could. I experienced horrible customer service at the store in Garden City, NY. I walked in to return a tee (in a J. Jill bag) and a sales associate gave an eye roll as soon as she spotted the bag. Really?? It was a down hill spiral after that. Shame on J. Jill. I'm a loyal customer and a good portion of my wardrobe is purchased at J. Jill, usually the store in Huntington.