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February 2024 by Beneti Sully
Lynn was the best employee ever so polite and nice if it was up to me I would give her a raise never seen an employee work so hard. This woman went above and beyond just to help me thankyou so much she needs a raise.
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December 2023 by LKJ
Worst customer service , they ask you if need help and then they go to check .. I guess they have to make the shoes in the back of store, never got the shoe … waited half an hour.If you ask a question the tall girl laughs on your face … terrible customer service , why bother working if you don’t care about where you are ?If you have self respect and time is valuable don’t go there .
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December 2023 by Deisy Fresia
I bought some boots in your store and I didn't save the ticket and you didn't send me the ticket to my email either, which is a serious mistake on your part. You didn't register my number either and I knew that when I went to make the change. and the worst thing is that one of their workers told me that I had to pay 47 dollars to make the change. They don't give me a solution as a customer, the worst thing about this store is don't buy here.
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December 2023 by Lilibeth T
The store is organized, but it was super busy. I would like to come in a week day!
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October 2023 by Young Yu
Good staff here. -1 star just because many sizes are not in stock..
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October 2023 by Jocelyn Mejia
I went in and needed to exchange a pair of shoes i got as a gift for my father. Just to summarize it Chad A. made sure I got them in hand before leaving the store after another rep had told me it was unavailable he went and looked for it even thought it was out of place and made it a good experience overall. Thank you Chad!
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August 2023 by Yusuf Hafiz
Best place to buy shoes from i got 6 pairs of Jordan’s and it was only 645 dollars and they have the best service and have all sizes and alot of sneaker selection
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July 2023 by Peter Schwartz
Easy to shop...even easier to make an exchange! Competitive sharp pricing, great inventory knowledgeable courteous staff.
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June 2023 by C Logan
Customer Service is always A1. 5 Star Every Time!
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June 2023 by Lea Right
Clean and great customer service first time at this mall in the store absolutely will be coming back
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May 2023 by Jim T.
The lady who assisted us in buying the shoes was very accommodating. She allowed my wife to try different sizes without a hint of impatience, which is really great. Thank you!
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May 2023 by Chaleen Beltran
The store was easy to shop in, the staff were nice. My problem? I tried on a pair of shoes, liked them but noticed the stitching was off on the left one and I could feel it was uncomfortable because of it. I asked them to replace the left so I could buy it. When they gave me a "new" pair, I glanced at it, it looked okay so I bought it. When I came back home, I noticed they switched the right shoe. Not only did I end up buying the left shoe with the messed up stitching, they switched out the right shoe for one that had creases and darker color that looked weathered out. Now I have to go to another footlocker and ask for a new pair to exchange it. You guys need to train your associates better so they listen to what shoe customers would like to switch out. Theyre nice people, they just dont pay attention to what theyre doing tbh.
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April 2023 by Felix Torres
Great customer service, wish I knew the name of the person who helped me. He was A+
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April 2023 by Octavia Cephas
Did an exchange recently and the process was fast. They also have a new layout which I like also
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February 2023 by Narae Park
Harvin, the staff is the best in the entire mall. He helped me find proper shoes for arch support very actively. He was so nice and very kind. They didn’t have my size and he guided me to get them delivered to my house. He solved my problem precisely and I didn’t have to spend much time there. Harvin is so professional!!