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August 2024 by michael lifavi
My wife and I used Contour for our first home purchase. Joanne S. and her team were incredibly helpful and informative every step of the way. Joanne walked us through the mortgage process and explained everything in great detail to make sure we understood. She went above and behind to help us feel supported and ensure we were doing everything we needed to in order to get approved and get the best rate possible.
I truly feel like Joanne had our back and is someone you can trust. Couldn’t recommend more!
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August 2024 by Dee M
They sold my loan right after closing without any warnings to a company that has worse reputation and ratings. I would never apply for a loan with them if I knew that's gonna happen. Just terrible business.
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August 2024 by Lee Rosen
Loan closed but consistent deception and incompetence by their reps cost me money.
Loan will be sold to a different servicer immediately. That was actually the best part of dealing with them. Knowing i no longer had to. Beware.
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July 2024 by Ed Hugee
Working with the Contour family has been a pleasure. I’d like to give a special thanks to Bobby for helping me get my 2nd home through Contour. Thank you very much everyone.
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July 2024 by Deanna Albanese
my father was contacting by Jackson Beaubrun about processing a mortgage. first of all my father did not contact him nor this company and my father isn't even in the state of new jersey. i called and left a message for this Jackson Beaubrun and so did our correct mortgage person and Jackson has not returned my phone call. then yesterday and today my father advises he received phone call from Jackson even though he mentioned many times to delete his info and we are not going to do business with him and this company.
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June 2024 by Rachel Constable
We worked with Alice Wong and it was an absolute nightmare at the end. We were told we qualified for Fannie Mae and conditioned to believe that we were locked into a down payment assistance program and a lower interest rate. Our advisor never qualified us for conventional as a back up to get a rate lock. Nothing financially had ever changed on our behalf we submitted documentation as requested. At the very end the underwriter said “you don’t qualify due to income”. Alice knew our finances since day one, all paychecks were submitted, but, our loan officer did not guide us correctly. So now, conventional interest rates had gone up, we had no down payment assistance, we agreed to 8% down with the seller, and we were so far invested we had title work being completed as Contour Mortgage gave the go ahead to our attorney. Alice’s solution to the issue was to breach our contract with the seller and lower our down payment. She said she didn’t see what the big deal was people do it all the time. Our attorney said absolutely not and we had to find to financially figure out how to move forward. As per Alice, she used part of her commission earned to “buy down” our interest rate by .5. At the end of the day, we are in our home, but, it cost us $400/more per month then intended due to the lack of competence in our loan officer.
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May 2024 by Katie Mastromonaco
I didn’t apply to this lender but they reached out regarding my current search. If I wasn’t already set, this would be a lender I’d highly consider. Super polite and knowledgeable staff. Employee who called, I’m super sorry i forgot your name - very helpful and sexy male phone voice haha! Great company !
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April 2024 by Taylor Rompel
JoAnne was wonderful! She represented a client on the buy side of my recent listing and she was communicative and informative every step of the way. She was able to get the deal closed about 2 weeks ahead of schedule and was just an overall pleasure to work with!
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March 2024 by Ameer Sattar
Robert Bram and his team are one of a kind heros! They were able to not only close a property that no one else could close but they did it under 40 days. I am in utmost appreciation for Contour Mtg for making my dream come true
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January 2024 by Scott Morrison
Robert Bram was awesome! I strong suggest contacting him for a home loan. He’s professional, communicative, and a closer. Robert is very experienced. His team at Contour make a really emotional and difficult process a lot easier.
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January 2024 by Jose Diaz
Beware ,they don’t build customer relationship they acquire a loan just to sell to other companies. Contour sold my mortgage within a week of closing . Now I have a new relationship with a lender that has a horrible reputation, known to process payments erroneously, and when you call customer service are greeted with a comment “ This call is recorded in effort to collect on a debt” Yes , Contour staff will help you get a mortgage ASAP but from my experience its to sell my loan for profit and before you can even move into your new home. So please , consider this for those potential customers shopping for a loan . There many lending companies offering mortgage services, don’t use them and deal with the drama and stress with working with a mortgage you didn’t pick. what is valuable isn’t how fast you can get a loan but a combination of rates, fees, and relationship of trust. I was hoping to be working with a Bailey and loan type of company and I ended being stuck with a Mr.Potter bank who sold me out to the highest bidder. I won’t refinance with them or recommend them .
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January 2024 by Kathleen Pezzoli
Abe was always professional and available. I would recommend him 100%.
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November 2023 by Joanna Clerine
Bobby and his team are truly amazing. Bobby guided and supported us every step of the process and made everything less stressful. He was there for us since day one. Very attentive and always there to answer every questions we had. The team is incredibly knowledgeable, helpful, efficient, and amazing at their job. Everything was handled in a professional manner. A Special thank you to Mike , for being there to guide us thru the process as well. Always an email or phone call away and our questions/concerns were answered .We are blessed that we had the opportunity to work with Bobby and his team at contour mortgage that made our dreams come true today as we are officially 1st time homeowners. Thank you to everyone. If we ever need another mortgage, we will come straight back to you right away! I will always recommend Bobby and his team at Contour Mortgage.Joanna & Mark
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November 2023 by Andrea Fischer
Michael Higgins is the absolute best!!! We close in two weeks!! Closings are Very smooth and his communication is on point every time! I highly recommend!!
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September 2023 by Mitch Delaney
Bobby was incredibly helpful throughout the process of purchasing our home. His consultative nature and clear understanding of the market enabled us to make informed decisions in a very competitive time to buy and we were able to close incredibly fast due to his highly organized process and clear direction. I would recommend working with Bobby to anyone.
