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February 2024 by Josh E
I highly recommend this location for their professional staff. Rahul has taken care of me several times and always goes above and beyond. A great shopping experience.
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February 2024 by B V
During my recent visit to the boutique, I was warmly welcomed by the professional and courteous staff. The store's ambiance exuded an atmosphere of elegance and luxury. Mr. Davin S. provided invaluable assistance in locating the item I sought, offering detailed information regarding its availability, alterations, and customization options. The shopping experience was highly satisfactory, with the staff demonstrating remarkable efficiency in tracking my items and keeping me informed throughout the process. The exceptional service and professionalism displayed by the staff prompted me to return for a second visit.I express my sincere gratitude to the staff for their exceptional service and encourage them to maintain their outstanding work ethic. Keep up the excellent work.
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October 2023 by Kima
Such a friendly and helpful team!Natalie assisted me with my first coats. She was very patient and thorough to what I wanted. Amazing first time experience.
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October 2023 by Aishveer Singh
Worst customer service ever they are very rude don’t even know how to talk *LOUIS VUITTON AND GUCCI* much better than this never visting this place again.
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September 2023 by Qin Rao
went with my wife and baby and the woman at the door was pompous and rude. gave us a snobbish attitude for browsing. I would never buy anything from burberry again in the future.
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August 2023 by Zannat Gomez
Been to different Burberry locations but this is definitely the best the employees are a sweetheart obviously they are doing their job but they also make you feel comfortable free no pressure and I recommend this place to my friends and family thank you always especially Rahul and his manager I had the best experience ever thank you for everything God bless all of you
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July 2023 by Jameson Park
terrible customer service. host by the door tried to tell us he was the manager when they wouldnt return a shirt just because the tag was not on even tho the tag was completely fine.... just off the shirt?. some guy by the name christian that works here is actually something else. started saying the receipt clearly says the return policy has to come with the tag ATTACHED but nowhere does it say that on the receipt. When I started reading him the receipt he started throwing a temper tantrum because he knows it doesn't say it on there??. They just didn't want to provide a refund. avoid this store at all costs. won't take you seriously and treat loyal customers like a joke.
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May 2023 by NNG Yangkyi
Customer service is the worst and never ever buy from this location. From the manager to the salespeople none of them are helpful and very disappointed.
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December 2022 by Daliza P
If you want to be stared at and followed the moment you walk in and leave, then this is the place for you. No thanks.
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October 2022 by Aleena Manji
I came into the store about a week ago to purchase some items. My sales associate Rahul, was extremely helpful in styling me for all my occasions. I had a wonderful time learning about the product knowledge and what looked best on me. Rahul was kind and polite, he went that extra mile to make it a seamless experience. I highly recommend working with him he has great energy, hands down the best customer experience I’ve seen!
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October 2022 by Katherine Glysl
Customer service is not even close to "good". As soon as me and my colleagues walked in, the worker said " that'll be *price* " to discourage us from purchasing anything. Kept asking what i was looking for after I had told her i just wanted to browse around. Very disappointed in this location.
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September 2022 by Rico Stylez
I have been coming to this Burberry for years and they always go above and beyond to get me the pieces I want to purchase. By far the best customer service especially Sunmi! She never hesitates to help order in pieces from all over and is very attentive when it comes to helping clients. If you shop Burberry I highly recommend asking for her to get the best customer experience!
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August 2022 by Gabriel Contreras
The worst customer service I've ever experienced. This lady, I think her name is Titania should be working somewhere else as she has an attitude that only reflects how miserable she is and pretends to make customers feel the same way I guess... No manners, no eye contact w the customers, looks at you like you are an alien... I go to Target and receive better customer service...
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August 2022 by TJ PLUGS
Entire customer service was terrible and the woman wearing the wig is a terrible salesperson and is extremely judgmental for someone that makes a tenth of what I make a month in a year.All the workers were sitting down on their phones and don’t do anything at all, should be fired immediately.
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February 2022 by Sam Harouni
Very bad staff. Burberry you should be ashamed
