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December 2023 by April Stec
I highly recommend asking for Carol if you go shopping here. She is extremely helpful, kind, and honest. She helped me find a few new outfits for work and made my time at the store valuable. I was very happy to have met her there and had her help me as my new stylist. I will share photos of outfits she helped me put together when I wear them!
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September 2023 by Varsha Bissember
Was there yesterday as AT had a great sale. Needed my entire work wardrobe revamped. Sharon and her fellow colleagues were amazing. These ladies were honest as to fit, style and complementing colors. Couldn’t have asked for more attentive customer service. I would be definitely recommending and returning this location of AT.
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April 2022 by Anna Gauthier
Great service, very clean and organize, polite workers :)
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February 2022 by Taylor Fritz
I’ve never written reviews like this for retail stores, because frankly I’ve never had this poor of an experience in one before. That is, until now. I went into Ann Taylor looking for a nice outfit for work, and I was STUNNED that the staff completely ignored me the entire time I was there. Despite there being at least 5 employees in a very quiet, empty, store I didn’t get a single “hello” or any greeting from any employee. The girl at the register fully made eye contact with me and didn’t say anything! Working in retail myself it takes a lot for me to complain, but the lack of help and rude employees in a higher end store is ridiculous. Go to White House Black Market instead which is also in the mall. They offer a lovely selection of professional, classy attire and the employees actually acknowledge you and kindly offer assistance…
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January 2022 by Chris
It was early morning, day after Christmas, as soon as the stores opened. Walked in the store, no acknowledgement, no greeting nothing. They were just carrying on a conversation amongst themselves (the store was empty btw). At no point did anyone ask if I needed help or anything. I ended up going to Loft and purchased dress pants from there.
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December 2021 by Angela LaMagna
The woman working in the dressing room was extremely helpful. She was nice and went out of her way to help me. I was trying on a ton of different sizes bc I recently lost weight and I wasn’t sure what size I’d fit into anymore. She helped come to realize that although I need to get one of their smaller pant sizes that I should also try to get them in their curvy fit bc even though my waist has gotten smaller, I still have my curves. Thank you so much for all of your help and I’m sorry for leaving a bunch of stuff to put back out on the racks. :/
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November 2021 by Sue Georgiades
Will never shop at this location again. Went in today and an older saleswoman with short hair was beyond rude to my mother who was simply asking for a certain size in a dress for me. She was so nasty and scolded my mother as though she was a child. Totally unacceptable.
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August 2021 by T M
Our experience in this store was great as always... but Nina made this experience exceptional. She was attentive to my wife and helped her make selections that were both amazing and tailored to her body shape and size.
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December 2020 by Gabby P.
Ann Taylor is a horrible company scamming all of their loyal customers. Cant even keep their lies straight. Every agent promises something different and they are all beyond rude and not helpful. All of my orders placed on cyber Monday were canceled because they did not like the discounts given with the promo codes they released and sent out in emails but lied stating out of stock ALL ITEMS ARE CLEARLY STILL IN STOCK. Now they lie about some email that has not and will never come promising a promo code that will bring items back to the price I purchased them at ORIGINALLY . Liesss no update or email has arrived. You have scammed us all and sadly lost many customers this holiday season
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July 2020 by Rosa Alba
(Translated by Google) Thank you very much(Original)Muchas atenciones gracias
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November 2019 by Aviva Hoch
Friendly helpful staff. Quality merchandise. Thumbs up!
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July 2019 by Mary Lewis
Staff were very polite
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April 2019 by Michael Deutsch
Great people very helpful and the manager are awsome to work with
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August 2018 by Summer Savino
This is the best place ever!!ðŸ˜ðŸ˜
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September 2016 by Donna N.
A big Thank you shout out to Liz Bonevich, Store Manager for running with the Baton to get me the dress that I needed! Initially, my dress was sent to the wrong address. Liz tracked down another dress for me, called me within minutes (this dress was so hard to find) and is overnighting it to my home. Great Customer Service! Kudo's Liz for your great personality, assistance and great heart! Ann Taylor is very lucky to have you! Great Job! :) Donna N New Jersey