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March 2024 by Emily Smith
I am not somebody to write reviews because i hate negative stuff but I’ve had it:I’ve given this place more than enough try’s to like it and get a better taste in my mouth for the individuals whom work behind the counter but i’ve truly only had one great interaction with an employee there. The woman with the black hair and tattoos is by far the most sweetest outgoing employee there. You can see she is NOT LAZY. All other employees make things up as they go and make their own rules is pathetic. Where is the owner of this business ?? It seems to be self ran by the employees themselves because this is not the same place that i knew a couple years back. It is a mess and the food is a mess. The bagels are incredible but the cooking is awful by the employees.It’s extremely unfortunate that the employees at the nassau blvd location are lazy and cut corners resulting in terrible reviews and terrible tasting food. The audacity to ruin a businesses reputation in a wealthy & high consumer area is very sad.My fiancé ordered a BEC and the bacon was RAW on some pieces. This is absolutely unacceptable and completely unsanitary serving people raw food. This place needs a serious revaluation and the owner needs to take charge and read how negative these reviews are before hiring employees that are lazy and get too comfortable serving half raw food and not even being ableto butter a bagel !!!! The amount of times I have ordered a bagel with butter and all i’ve tasted was bread is enough to be unable to count on both of my hands. -This is a very fast paced business and extremely busy but that doesn’t give any employee the green light to slack in the food industry and serve uncooked raw food or not meeting the services standards that businesses 10x more busy meet on a regular basis. If you are unable to serve food meeting protocol (unless someone asks for RARE bacon) then do not take it upon yourself to serve such a things without considering potential health consequences. Ultimately if you’re unable to serve decent food when rush occurs you probably don’t belong in the food industry considering the amount of stress that comes with rushes and a fast pace environment.To the owner - you need to reevaluate this location because it’s disgusting considering i am paying as a consumer for a great place i once loved to now throwing my breakfast in the trash because its raw and tastes terrible.
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March 2024 by Tetiana
Good cafe, delicious food, nice staff!
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February 2024 by Chris G
The Bee Sting and The Guac are enjoyable breakfast
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February 2024 by johana masset
I had the best experience ever on Tuesday The young lady with tattoos and glasses was so helpful. One of the best customer service I have seen in a long time. Bc of her I will be
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February 2024 by Sandy Cheeks
I was really upset leaving here the other day. I ordered 30 minutes in advance. When I got in I skipped the line out the door to go to the pickup section. The girl comes over and asks for my name. Ok we get to the register. I am paying and as I am standing there the NEW cashier who cannot even work the register starts having a whole conversation with ANOTHER CUSTOMER in front of my. Disrespectful. Then WALKS AWAY and doesn't even hand me my food. I had to literally ask can I have my food that I paid for and she just slid the bag on the counter - didn't hand it to me and no apology. I wish they wouldn't only hire spanish people with no manners or customer service. And I am spanish!! Food was horrible scallion cream cheese was 80% scallion 20% cream cheese. I will not be back.
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January 2024 by Cynthia B
Excellent bagels, muffins, great selection of everything. Love the service, staff very good.Parking: Fresh homemade cream cheese, different varieties of unique flavors.
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December 2023 by Diana Feraru
I ordered two soft scrambled eggs and sausage breakfast with a bagel on the side. The eggs were over cooked and then they put everything on the bagel. I did not order a sandwich. Idiots! The music was so loud that no one could hear the customers orders. The coffee was so horrible I hand to throw it out.
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December 2023 by Alana Rose
Overrated, the bagels aren’t that good. I had better. They barely put any butter on my bagel and what kind of place doesn’t have sweet tea.
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December 2023 by Jay Business
Good cafe spot. Really good breakfast egg sandwiches. Definitely try “the guac” if you come here. Very good store, look great, tastes great, is great.
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November 2023 by Becca Wagner
The food taste great.. but I went in when it wasn't busy at all .. ordered a mini bagel with vegetable cream cheese and a muffin.. that's it.Get home.. it's regular cream cheese.So i paid extra and it's wrong.I get people have off days but it wasn't even busy.... one other person in store.
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November 2023 by Alexa G.
So DELICIOUS. The bagels and breakfast wraps were fantastic. I could eat here every day.
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November 2023 by Sha K.
The attitude in this place is crazy! Calling in an order? Good luck! There will be 5 different people putting you on hold. If you are lucky enough to order over the phone you will go to pick up your order and they won't even know what you ordered! This place is a disaster
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October 2023 by Faryal Chaudhry
Small shop, does not have a lot of variety of cream cheese. Ordered omelette on a roll. Spinach was not fresh at all. Didn’t chop the spinach, put the entire leaf on the omelette. Food is expensive. Service is very slow. Paid 5.97 only for the roll with omelette.
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October 2023 by Melissa S.
Service is very slow, food is really good but the last 2 times my expensive bagel and lox sandwich has been a cream cheese sandwich (with like barely any lox) so that's been a bummer. Seriously can't even really taste it, less than 1/2 the amount they used to put. Not sure if it's a new policy or just got a person who didn't know how to make it but very disappointing and just as expensive
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September 2023 by Brian C.
Service is great, awesome bagels, killer sandwiches. Only reason for 4 instead of 5 stars is there bacon needs to be a bit crispier. The bagels are incredible, why serve it with chewy bacon?
