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February 2024 by Sean Byrnes
Hard to believe you can set up an account online and access your unit the same day! Would gladly use them again.
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February 2024 by PJ Francis
Storage unit in my opinion was not secure at all. The unit had what appeared to be a standard household door with no knobs, the holes for the knobs were filled with expandable foam and not even filled completely. The latch is what appeared to be very inadequate and a light duty residential fence gate latch. The property has no gate that secures it so it’s wide open to whoever wants to wander around, funny part is I was given a gate code for a gate that doesn’t exist. Price reasonable but not for what you get. I personally would not and did not store anything at the facility on rte 9 in gansevoort.
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January 2024 by Timothy Sharkey
Easy registration and move out process.
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September 2023 by Kristen Jakala
The process to get a storage unit was really easy and I’m very happy with it. Staff have all been friendly, Liam was especially helpful to work with when I booked my unit. Definitely recommend renting a unit here!
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September 2023 by Alexander Rookey
I had a great experience renting a unit for the first time! Liam made the process easy. Thank you for your help!
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August 2023 by Peter Williams
They suck. Put thereon lock on my unit 4 being 2 cents short on my monthly payment. Then I was paid for the month gave them 20 days notice and cleaned it out they kept the months payment
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April 2023 by Timothy Fogarty
I give prime storage as a company five stars but in some places lighting needs to be addressed. Remember the freaks come out at night which mainly pertain to drug addicts and thieves ?
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January 2023 by Edward King
When Prime purchased the facility they raised the price and only put the money into their sign without regard to the condition of the facility. They are a faceless entity without a good service team. We all have to do what we have to. Good luck.
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December 2022 by Evan Hume
Professional, polite and efficient staff. Denise was great!
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October 2022 by Edward Przydatek
When Prime purchased the facility they raised the price and only put the money into their sign without regard to the condition of the facility. They are a faceless entity without a good service team. We all have to do what we have to. Good luck.
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July 2022 by Christine Taras
Very nice clean and dry storage ? Would use them again
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November 2021 by Jamie Brushett
The facility is very clean, affordable! Darla was extremely helpful and answered any questions I had. Great place!
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November 2021 by Alyssa O'Brien
What a great facility and Darla was amazing to work with and so helpful!!! Highly recommend to everyone
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November 2021 by lacey timmins
Darla is the absolute most wonderful person to work with!! Highly recommend them.
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November 2021 by Dasha Killmar
Nice little facility, great people.