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March 2023 by Trixi Pluta
They don't tell you if there's a funky charge on your account and they think it my be fraud. They just shut down your account and leave you in the dark until you say something about it. They won't help you after business hours either. Get it together!
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January 2023 by chelsea wise
No matter the ask or time of day everyone is always so kind and willing to help. Thank you for All you do for your members!
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December 2022 by Teresa Tyler
I Always get terrific customer service! The staff is Always incredibly kind, helpful and efficient! Would recommend my bank to everyone!
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December 2022 by Stephanie Guido
I've been banking with OCFCU for years and I couldn't ever dream of going elsewhere! I walk in and they know me by name! I have laughed, celebrated, and cried with just about all of them, and they genuinely care about their members! They have held my hand and guided me every step of the way with all my financial milestones and I know I couldn't have done any of it without them! Their slogan is "where members are like family" and that couldn't be any more true! Thank you to everyone at OCFCU! They truly do feel like an extended family!
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December 2022 by Rebecca Thoreck
Always there when I need a question answered! Great place to have to deal with!
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December 2022 by Liam Hunter
Absolutely amazing staff! Very supportive and will to help! Courtney has been a huge help figuring out the new update and any problems I’ve had, logging in, password resets, etc.
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December 2022 by Josh Lawton
They locked me out of my account, forced me to change password, and then locked me out again. They were of no help over the phone and blamed their new system. So I'm supposed to trust my money with them even though they can't allow me to access my account?! I'll be switching credit unions in a matter of days... Ridiculous!
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December 2022 by Ashley Best
I needed assistance with unlocking my account. With just a text I had quick friendly service! Couldn’t have been easier!
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December 2022 by Con is dabest
Always a positive experience. My questions are always promptly addressed!
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September 2022 by Jacob McRaney
Always nice and friendly people. Fast response, gets you exactly what you need and I love this bank. They have done a lot for me!
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July 2022 by Kristopher Ferrara
Easy to talk to via text and a good experience.
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July 2022 by Jim Dehm
Super easy way to contact the Credit Union through texting
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July 2022 by Jill beverley
Great bank. Love the text service. Wish it was still just a little bank but they treat you like a person not a number.
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July 2022 by Nichole Race
I love the feature of being able to send a text to get information or to request some thing it is very convenient and they are very responsive!
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July 2022 by Spencer Cain
Stop declining Facebook payment transactions!
