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September 2024 by Curtis Martin
No restrooms ?? , and I bought fuel so i am a customer of yours !!
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September 2024 by Edin Vandusen
NO BATHROOM!! It's ridiculous! employees only and there's no other place forever to use bathroom!!
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August 2024 by M Jones
I’ve never thought mirabito cared. Unfortunately had to stop here. No customer bathroom. I’ll just piss in ur dumpster area. They do not care
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December 2023 by Craig Colwell
Don’t bother stopping at this store if you have to use the restroom.I will not be spending money at any Mirabito stores.How can a place that serves travelers and people that drive for a living without providing a place to relieve themselves?
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July 2023 by Jonathan Goldberg
I write a lot of reviews as I travel for work and I visit a lot of places. I seldom if ever post a bad review, but I felt in this case it was necessary to warn others before they drive out of their way to find a 24hr station in the middle of the night. This is by far and away the worst convenience store/24hr gas station I've EVER been to. If at all possible, AVOID THIS PLACE. In addition to the general cleanliness issues I'm not going to touch on, here is a brief on my experience at this location.I was 2½ hours into a 5 hour drive at 12:20 AM. I wanted a restroom and a cup of coffee while fueling my vehicle.There was no restroom sign, so I asked the clerk where the restroom was and I was told there was not one on premise. How is that even possible. The clerk has nowhere to relieve themself or wash their hands? Shame on you Mirabito. Your customers and employees deserve better.Normally Mirabito has excellent coffee. This place however must not be subject to corporate scrutiny. The coffee was old and burned in a glass pot, not the thermos style coffee warmers Mirabito usually uses. When I asked for Half and Half to dilute the thick, dark, bitter liquid they were trying to pass off as fresh hot coffee I was informed that this station only has powdered coffee creamer, and they charged me $2.89 for a SMALL. It's 13 hours later and I still have heartburn.If someone from Mirabito reads this, please understand, the company I work for is a Fleet customer, and as a driver, I feel that this is totally unacceptable. We (drivers) have a choice where we fuel up and spend fleet money, and where we spend our personal money on things like food and beverages and other convenience items. I personally prefer to patronize businesses that welcome me and want to provide excellent services and products. This is the sort of information that gets around the drivers lounge and can seriously impact our patronage and loyalty to your brand. Eventually this sort of thing will most certainly have an impact on your bottom line.This review has been printed and is hanging on the notices bulletin board in our driver lounge, which is read by not only our drivers, but the drivers of our clients waiting for repairs on their trucks and trailers. If this is the trend for Mirabito stations, you will not survive long.
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July 2023 by Vince Nance
NO BATHROOM for customers. In 3 stops there over my many trips to Syracuse, I've never had a good experience. Removing access to a bathroom for paying customers is next level disregard - was told to go to dollar general down the road, which I'm sure they love.Fortunately, travelers have options - Hard pass on Mirabito until they get some consistency. You know who does have public bathrooms? Virtually every other gas station in America:)
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May 2023 by Jasper Gneiting
If you needed to pee don’t waste your time. They’ve made the only bathroom for employees use only.
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March 2023 by Bryan Harper
No public bathroom... Off of an interstate? Seems inconvenient.
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December 2022 by Idont Exist
Every time I call to order a pizza they’re out of chicken but when I walk into the stored they have the pizza. Terrible store
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October 2022 by caitlin spry
Workers are friendly and helpful. It's easy to get in to get your gas, lottery tickets, or whatever else quickly.
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October 2022 by Hannah B
No public restroom.
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August 2022 by Curtis Wells
All of my experiences have been positive here. Nice store and friendly employees.
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May 2022 by Samantha Myers
All of the employees are ridiculously rude and they're customer service is horrible. Maybe they should spend more time training their employees to actually be polite
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November 2020 by Wyatt Chartrand
Not really a great Mirabito location primarily due to the poor location. Route 13 is normally incredibly busy and it's usually extremely difficult to pull left out of the convenience store, and sometimes difficult even just turning right out of it. Not the store's fault I know, but until there's a traffic light there it's kind of tough to recommend going here except very early in the morning or very late at night. The store itself is okay, although the bathroom could be cleaner and its lock was broken (unable to unlock) as well. Gas prices are also slightly higher than other places I've been. There are just better convenience store locations.
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July 2020 by katemslaw
On July 26,2020 at about 3:30 pm, I was waited on by Melissa who WASN’T wearing a mask, despite all the signs that said customers must wear one. Other employees were masked. I will not be returning to this store!!
