-
September 2024 by Patrick Madden
I had a small chip in my windshield that needed to be repaired. Unfortunately, Safelite ended up cracking my windshield and now it needs to be replaced entirely. Granted, they warned me it was a risk, but I’ve used them many times over the past decade without issues.
I opted NOT to have Safelite handle my windshield replacement. I don’t have faith in their technicians to do a proper job.
Finally, I was quoted $500 in labor for a calibration service. In speaking with an OEM technician, I learned this is only a 15-20 minute process. It is disappointing to see Safelite try and extort unknowing customers by charging $1,500+/hour in labor for this calibration service.
-
July 2024 by Marissa Mollish
If I could give them 0 stars I would, I brought my car in for a small I mean smaller than a dime ding. In the process they cracked my entire windshield and told me it wasn't their responsibility. Go to your small business glass shop. Now I had to pay my insurance deductible for the new windshield they need to install.
-
July 2024 by Rene Obando
Great service!!!
Very skilled and professional group, sharp and on point, ready to assist and answer all your questions.
I surely recommend thiscservice that, l have to mention, is on the low price giving the great results.
And if you have the opportunity, ask for tge services Ashtian Holliday, great technician and provided a neat results.
-
July 2024 by Leigh Garry
I recieved great service for this center. Communication before we brough the car in and after. It was ready quicker than I thought. They did a great job, car was clean and all caibrations was done. Thank you for your professional service.
-
June 2024 by Anthony Citarrella
This place was the absolute worst experience I’ve ever had. They replaced my broken windshield with an after market product that made my dashboard flash that my lane keep assist and other safety features weren’t working. They said that the original glass wasn’t available and that it was back ordered until “anywhere from now and doomsday”. My car now can not pass inspection and I get an inspection ticket once a week. They are unsympathetic and unapologetic. This Place is an asbolute joke.
-
June 2024 by Javier Rojas
I made an appointment to check the wrong job done in my car twice. And I didn’t got a solution
I’m driving around with air noise
Not cool satélite
-
May 2024 by Stacey Stark
My passenger window was shattered by a landscaper on Wednesday May 1st I spoke with Safelite they told me I had an appointment two days later, Fri. May 3. Then I got a phone call that said my window will not be in for 23 days. I called them and they said that's wrong it'll be 2 to 3 days. So when I called today, May 7th, and asked about my glass they said my "aftermarket"glass will not be in for 23 days and whoever I spoke to that said two to three days was incorrect. Was I supposed to be driving around for over 3 weeks with a shattered window? How completely incompetent clearly their advertisements lie. Thanks to small business, P & A autoglass, they will have Kia glass in on Thursday which is 2 days. Big companies not always better!
-
April 2024 by Synthia H
My windshield cracked and it needed to be replaced and safelite came the next day to fix it. Since I work they came right to my job and fixed it within an hour or 2. Johnathan was my tech and I got text updates during the whole process. If I ever need a quick fix or new windshield again I know who to call.
-
April 2024 by matt poland
These guys are great. Jerry and his team worked with me to problem solve whether a leak was coming from the sunroof or my windshield. We all thought it was the sunroof but ultimately it was the windshield due to some rust issues. Problem solved.
Professional and flexible. Thank you
-
March 2024 by Aviad Klayman
So easy, like the commercial.
-
March 2024 by Richad Benbow
Great customer service. Job well done.
-
March 2024 by Mr. Trim
Highly professional, efficient and courteous...one of the most satisfying experiences I've had in a long time.My vehicle went in for a windshield replacement, and Freeport Safelite completed it in under an hour. The entire process was seamless and it a solid investment. Thank you!
-
March 2024 by Bianca Boyd (BB)
Great service from the time I submitted my claim to when the technician arrived- and completed the work within 1hr. Just to provide an example of exemplary customer service treatment - the technician was kind enough to wait as I brought my son down the road to day care and back before starting the job. His 3min of patience saved me from spending in additional travel expenses or even having to walk in the cold weather conditions with my 2year old. Thank you safelight!
-
March 2024 by Merced Giuria
Easy and fast service
-
February 2024 by John Kiggins
Great quality & customer service
