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June 2024 by Eduardo Servellon
Management has to do something about the pharmacy customer service and processing times also in store cashiers - there has to be more cashiers in busy days, we used to live in Westbury and the one on old country rd had and outstanding service in all areas. You guys need to do better ant servicing and have a more competent staff especially in the pharmacy department .
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April 2024 by Daljit Singh
I arrive at 11am for my 11:15 am appointment. I made an online appointment for COVID-19 testing. The 1st employee at the pharmacy tells me if I can come back around 11:30-11:40. I decided to just wait there. At 11:50 I go up to the counter. This time a different employee who was training fills my paperwork and asks for the payment when it was supposed to be free. I paid the $20 and was told to wait again. At 12:10, the 3rd employee the pharmacy lady with the blonde hair starts to give me excuses as to why the test can't be done after I waited an hour. This place is a joke. I wouldn't recommend going to this pharmacy for anything. A few other elderly people were told their medicine is ready on the phone and they show up It's not ready and they were being told to wait. I ended up just having my money refunded and wasting an hour. Worst experience ever. I did read the other reviews but I didn't have another choice as far as free cost testing & appointment timing but everything turned out completely opposite. Thank you everyone for leaving those reviews. They are legit. Horrible pharmacy experience.
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April 2024 by James O'Brien
The pharmacy is an absolute disaster. Literally every time I go to get a prescription, Walgreens says the didnt get it even though my doctor confirms the time Walgreens received it electronically. They constantly mess up the insurance information and they generally have poor customer service giving an attitude and not trying to fix the problem. Needless to say, I’m switching immediately.
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April 2024 by Dylan Samuel
Amazing service! I needed help finding an eye drop that could relieve my redness & eye itchiness, and one of the pharmacy interns named Aleena helped me find a great one! It helped right away after one use and I was very happy with the purchase. She was very pleasant and helpful, would definitely recommend coming to this Walgreens if you want attentive and efficient service! Thank you Aleena!
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February 2024 by Gene Drum
Pharmacist Veronica is a Rude, Aaogant, and couldn't be bothered with you. Seems her attitude is if you don't like it, GO ACROSS THE STREET !!! I would imagine most people would if Walgreens didn't have a drive thru. Some very good workers there, but the one bad Apple needs to be moved out to another Walgreens. Why should the customer have to move all their info to another pharmacy.
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February 2024 by Jordana Monasebian
The blonde pharmacist always has a stanky attitude, the service is Terrible... and DON'T Even Get Me started on that scrauny guy Michael! Cvs is way better, customer friendly and faster! They actually have Respect for their customers and their time!
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February 2024 by Vinny Bonavita
Absolutely lousy service
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December 2023 by dawn dittmer
Do NOT use this pharmacy. I just waited on line for OVER 30 minutes for a script that was ready but they had to ‘re-do it’. I couldn’t even get lunch down the block because they took sooo long. Every time I go here, there’s an issue. It’s unacceptable to have to wait over 30 mins to get your medicine. I’ve never experienced this at any other pharmacy. I will definitely be changing pharmacies. I pressed the call button that was ignored the first time, I even waved at someone who was looking at me and they ignored me and kept walking. Poor service. I suggest to anyone who needs a pharmacy to not use this one. This left a very bad taste in my mouth. Even the lady behind me was very annoyed with how long they were taking. It doesn’t take long to look up a patient, get their medicine and give it to them. I am very unimpressed with this pharmacy. AND on top of that, they gave me my mother’s medication and not mine. They knew my name (it was given to them with my DOB) and what I was getting and just decided to not give me mine. I am very livid.
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November 2023 by Michelle G.
Terrible pharmacy! Staff is rude. They're lazy and are texting while working with customers. Often say that your insurance doesn't cover when in fact they do
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November 2023 by Francesca R.
Absolutely horrendous pharmacy department. Waited an hour for a scheduled vaccine. The pharmacist wasn't even there. When she finally showed up, she came out and dropped a dozen syringes on the table in front of me - crossed my fingers she gave me the right one! There is always a line, pharmacy clerks are rude. It's the absolute worst.
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November 2023 by Sofia Hussain
Rude lady ann
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November 2023 by Ikram Dar
Never place an online order for pickup. It will never be available!
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October 2023 by Abby W
It’s alright. Kind of cold. Has all types of stuff. Great for photos. Service and line is long
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August 2023 by Mini John
Excellent customer service
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July 2023 by Willy S.
Unprofessional leadership team. Takes things personally when ask them questions regarding procedures and policies. Will retaliate against you if you complain to Walgreen's customer relations. They will make you wait longer. I am seriously considering transferring my services elsewhere. My family have used this pharmacy ever since we've moved into the area and it's a shame that I may have to transfer my family's prescription elsewhere, a family of 8, because the leaders there are unkind, impatient, short tempered, and downright unprofessional.
