TCC, an authorized Verizon retailer established in 1991, is a reliable destination for all phone and wireless service needs. Customers praise the store for its exceptional customer service, with staff members like Maribel and Alex recognized for their helpfulness and friendly demeanor. Many have reported positive experiences when switching carriers or setting up new devices, highlighting the team's willingness to provide information and support. The store also offers affordable plans, including pocket-friendly Wi-Fi options. Despite occasional challenges, such as forgetting passwords, the staff remains patient and honest, ensuring a pleasant visit. Additionally, proceeds from purchases contribute to local community initiatives, making shopping at TCC a rewarding experience.
The whole team is great. Very helpful in every aspect from sales to support. When you wait they have espresso as well.
December 2025
Been coming to NYCOM the Verizon store in west Hempstead for years and years. Michael sperduto has one of the greatest teams of customer service I’ve ever seen. Thank you NYCOM family for taking care of us for all these years.
December 2025
Excellent! Maribel was extremely helpful in switching over my carrier, and helping to set up my new phone. Amazing customer service!