Metro by T-Mobile at 972 Hempstead Tpke offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff, particularly Jass and Ratika, provide exceptional customer service. Customers praise the staff's professionalism, knowledge, and ability to address their needs. The store is highly recommended for its great prices and outstanding care for customers. Jass, in particular, is described as patient, courteous, and extremely helpful, going above and beyond to ensure customers' satisfaction. Overall, the Metro by T-Mobile store on Hempstead Avenue in Franklin Square is a reliable choice for prepaid wireless services and devices.
Jass was super helpful in helping my family members find a new phone and phone plan! He attended to us from start to finish and even went as far as speaking some Spanish to help my family make the right decisions for their phones. We will definitely be coming back to Jass’ store for any other phone related concerns.
June 2025
Jass was wonderful he fixed the problem that I was having with my phone and he got it to work. He’s very polite and very knowledge of what he’s doing.
May 2025
Jass was awesome. So nice and extremely helpful. 😁
