Kitchen & Bath in Franklin Square, NY

“excellent service from Dan Bollinger. very helpful in product selection, design, installation and explained all options thoroughly. Thanks for your professionalism, thoughtful insights and respect!”

“I’m the owner of flawless window cleaning and we see a lot of broken window screens. Barry was honest and straight to the point about what was wrong with the screen I brought. I will use him now whenever I have problems with my screens. If you need someone to fix your screens desperately, Franklin Square does it right!”

“The contracted scope was completed on time (actually, a day earlier than originally discussed), on budget (absolutely no hidden fees), within acceptable quality parameters (see full review below). That is a one liner review for the kitchen renovation with Marcus Kitchen and Bath. Here is a bit more comprehensive breakdown:Pre-sales, design, and sales: 10/10 Anthony and Isabel were great designing the kitchen, answering any and all questions with regards to patterns, details, colors, options and price impact.Transition from sales to PM: 7/10 This is where the company dropped the ball a bit and it took some chasing to answersSite prep and demolition: 9/10 The team came in and covered most surfaces (floor, furniture, etc.) prior to the demolition – once we mentioned that some of the items weren’t converged, it was immediately resolvedFloors: 10/10 Beautiful work leveling our floors (an old building) and laying new tilesCarpentry: 10/10 Can’t complement the team enough on the work that they had done with the actual carpentry – Chris and Antonio are true professionals with decades of experience – entire kitchen’s carpentry was completed in 6 business daysPlumbing and Electrical: 8/10 Great plumbing work by Sandeep who went above and beyond to ensure that the work was done to the highest standards by replacing existing plumbing and installing several water valves that weren’t there before.There were issues with electrical work (2 outlets in other rooms stopped working) after replacing the panel, but they were fixed before the kitchen was doneCountertop: 10/10 Countertop (over 8 feet long) was completed in one piece (along with other pieces for other parts of the kitchen) and installed within two weeks from templatingBacksplash installation: 9/10 Excellent team installing the backsplash – I only wish the company allowed for some extra backsplash tiles as the amount provided was barely enough and should we had a bit more, some of the sides would have been done in a slightly different way.Spackle and 0 If not for this, I would’ve called this project a perfect experience, but unfortunately, the house painters were way worse than ever expected – poor quality work, leaving without completing the work and cleaning up after themselves. Some issues were resolved later by another teamClean-up and wrap-up: 10/10 The team has been very efficient throughout the renovation process all the way to the end removing garbage and cleaning up after the work was doneProject Management: 10/10 Joe was truly great – making a point to come by on daily basis and ensuring that everything was going according to plan.Overall: 90% - The company truly delivered what they promised and I certainly without any reservations would recommend them .***UPDATE***Service Call #1: A couple of weeks ago half of electrical outlets went dead one morning - called Marcos and an electrician came by a couple of hours later. The issue was fixed and outlets in the kitchen were inspected. As it turns out, they did not change one of the outlets (fridge one) which just died on me and caused every outlet on that wall to go cold. It was frustrating that this happened due to contractor's negligence, but to their credit, it was fixed rather expediently.Services: Install flooring”