Citi is a financial services company that provides a variety of products, including digital banking, mortgages, personal loans, credit cards, and investment services. Reviews highlight mixed experiences at the branch. While some customers appreciate the wonderful service and professionalism of the staff, others have faced issues with follow-up on requests. The branch is noted for being bright and clean, though staffing can be limited, leading to potential wait times. Customers are advised to call ahead for appointments to handle account inquiries efficiently. Additionally, a small parking lot is available for Citibank customers. Overall, experiences vary, but many recommend the branch for its friendly service.
I have been a customer for more then 10 years. I asked the teller to take care of a check fee as a 1 time courtesy. She said she would bring it up to her manager but I never heard from them again. Wouldn't recommend this branch.
October 2024
I have had nothing but incredible service here! This branch goes above and beyond! All the tellers and Michael branch manager are WONDERFUL ⭐️⭐️⭐️⭐️⭐️
October 2022
The customer service is excellent. They help you in any way they can.