-
July 2024 by Kishan Patel
Very fast and did a great job with my notary
-
February 2024 by Haley Haviken
never been inside but the drive through ATM is way too small. It is way too small for any car to fit through. My car ( Honda Civic) is just fitting by INCHES. Invest in a wider ATM space.
-
February 2024 by Roger Rawlins
Wonderful experience! Carolyn was extremely helpful with my son and myself. Thank you
-
December 2023 by Treshia-Ann McDonald
Forty-five minutes before it closed, I went to the bank to open an account. As I waited patiently, no one acknowledged me or even said hello when I walked into the bank. The clerk Cesar later came up to me two minutes before they closed to inform me that they could not open the account because they closed at two o'clock. The fact that his card claims he is a vice president only serves to highlight how poorly he represents the organization! His client care is appalling; he shows no consideration for them. When customer service is subpar, especially when it comes to crucial issues like opening an account, it is disappointing. Without a doubt, I will do business elsewhere!
-
December 2023 by A 7.
All the employees are very polite and willing to help - customers should understand if they wait longer than 2 minutes because these employees are doing their best to give prefect 10 service to each and every person.
-
November 2023 by Christy C.
Don't waste your time, try other banks nearby instead. I had a CD that was matured yesterday and the banker told me that I had to go to the branch to make changes (whether add money, change the terms and close it). I made an appointment to meet with a banker online and got confirmation of his availability, got in and the banker was servicing another customer. There was only one banker working, so I had to wait even though I made an appointment. I totally did not understand why I needed to visit the branch to make changes to my CD and why only one banker was on duty during a normal business day. The banker, Hugo O. was very friendly and patient to answer all my questions though. I just did not like the way how Chase does it's business.
-
October 2023 by S S
We had exceptional service from Ceaser. Very professional and thorough!
-
September 2023 by Alphy Mattathil
Drive through ATM never works!
-
August 2023 by Samantha J
I’m leaving this review because my mother came home expressing how much associate banker Ahmad Butt was so helpful and patient while she created a new account with Chase. He went as far as assisting my mother with setting up her zelle which I think was so kind! Thanks Ahmad for your service! My family appreciates you!
-
May 2023 by Martin Zuniga
Drive-thru ATM goes down at least once a week. This Bank is the worst.
-
April 2023 by Darlene K.
The manager Fazah Aftabodeen was extremely nasty and not helpful when I came into the branch to ask why my accounts had been closed out of nowhere. Took my money right out of Chase due to constant incompetence.
-
February 2023 by Sonny Obhan
do not open a business bank acct here. horrible branch and chronically understaffed.
-
October 2022 by Tatiana Baque
Could not get my money out. Was told to go home and call the 800 number. I called the number and the costumer service person said I need to go to the branch and they would help me. I told them that the branch said they couldn’t. Was told that it was not true.
-
September 2022 by Filippo Impennato
ATM machine is always unable to dispense cash. Not an exaggeration I’ve tried 6 separate times in the last few months.
-
August 2022 by Bad Lt.
I recently had an issue with an ATM while depositing a check, and was about to cancel my transaction. Ms. Aftabodeen had just arrived and was headed to her cubicle when she noticed my frustration. She approached me and patiently demonstrated the subtlety of pressing the ATM button on that particular machine to complete my transaction. Cheers!
