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April 2023 by Lisa M Jones
Nelly is AMAZING at what she does. The premier Tax Professional! I won't go back to doing my own taxes again-the laws are changing too much & Nelly is on top of the changes! She's patient, caring & knowledgeable about taxes. Whether you're filing single, married, or with a business--call & ask for Nelly! She's take care of you and get you the maximum return possible.
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March 2023 by Zara Mason
Filed virtually on 2/13/23 and have not heard back from Debra. She has not replied to my messages at all, and has not called or emailed. We reached out to H and R Block and waiting for Debra to tell us what is going on. This has been the second time I have had a horrible experience. Last year, they had me sit in the office for 5.5 hours because they were unable to file my taxes. I ended up leaving and going to Jackson Hewitt, where I spent about 20 mins and it was done successfully. I will no longer be using this company to file my taxes.
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December 2022 by Kyle Gelnett
My wife and I received letters in 2021/22 from NY State and Georgia stating we owe(d) a combined amount in-excess of $8,000 from when we filed our 2018 taxes. The Georgia Taxes weren’t even uploaded onto the HR Block online-digital system when filed. Georgia is now threatening to execute a tax lien because it’s taking so long going through hoops with HR Block to try to rectify the issue.
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December 2022 by Christy Acevez
The agent was friendly and professional.Quick service and we felt happy with how our agent explained the services and answered all questions.
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April 2022 by Christy Acevez-Rodriguez
The agent was friendly and professional.Quick service and we felt happy with how our agent explained the services and answered all questions.
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May 2021 by Rikki
They helped me file my amended tax return. Staff was very nice!
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May 2021 by Mike Broughty
Documents were needed in excess of two weeks before filing deadline. Rather than call me I was blindsided by the office on the filing deadline. Fees are excessive. Avoid them !
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April 2021 by cass harvey
you all were very supportive and answered all questions. I like how we are able to sit with you all even though we dropped initially. We were able to go step by step through each part of our taxes. Thank you for your support.
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April 2021 by Jason Cole
I loved the personable experience. The tax assistant Thais was very friendly and helpful. Thank you.
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April 2021 by Renoir Abarabar
Nelly is amazing. WHY? Her communication is solid and always up-to-date.
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March 2021 by Emily Hawley
I feel there are other options that are just as effective but cheaper.
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March 2021 by Albert Manuel Jr
Ms. Zardaneta was very helpful and explained to us every step to make us understand the process since ours was a bit different due to a rental property.
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March 2021 by That Guy
Very helpful professional
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February 2021 by Han Alan
It doesn't make sense you guys charge us more if we have more papers to file. If it's that simple, we could have do it ourselves. Also it does not make sense that you want to charge us for peace of mind, you are supposed to protect our information regarding the the face we have you file the tax for us.
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February 2021 by dan Mendoza
She was amazing , tamara kynn salas has great patience working with a customer for many reasons. she also had a great attitude and was very friendly working with myself. she answered any questions i had with great proffesionalism and would definately work with her again.
