Verizon's Forest Hills store offers a wide range of mobile, 5G home internet, and business solutions to cater to all your needs. For added convenience, customers can schedule in-store appointments or place online orders with free 2-day shipping, express lockers, and same-day delivery options available in select areas. Customers have praised the exceptional service provided by the store's employees. Chris, Damion C., Nicole, Maat, Raul, and Victoria have been recognized for their professionalism, patience, and willingness to go the extra mile to assist customers. Despite encountering a wiring issue that prevented one customer from using Verizon's services, the staff's efforts were still appreciated. While the online customer support has faced some criticism for misinformation and a lack of accountability, the in-store experience has been consistently positive, with customers expressing their satisfaction and recommending the store to others.
Andrew & Jugeet were WONDERFUL in helping me with a situation that was ultimately out of their hands but they worked tirelessly to ensure I left with service & as a satisfied customer.
January 2026
This place worked great for me, Mr TanVir is such a gentleman. He was able get me the best deal and helped me with my bill. Anybody going there now know who to look for
December 2025
My experience was five stars Customer Service🤩 Thank you so much Victoria and the team 👍