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August 2024 by James McClelland
Excellent customer service! Knowledgeable, patient and professional. Neha was fantastic and refreshing to know that customer service is still important. Verizon is extremely fortunate to have an employee such as Neha
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August 2024 by Tina Crispo
Staff was great very helpful! I recommend this Verizon highly!
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July 2024 by Lois Silverman
Wonderful service very helpful
I highly recommend this place All the way
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July 2024 by Wai Bun Pak
Neha is amazing. I set up 5 new phones with her and I always come in here for all my questions. She is very patient and helpful. Highly recommend!!
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July 2024 by Charlie Cannizzaro
Been trying to return equipment. The employees there were no help. A customer that was being taken care of told me what to do.
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May 2024 by Eric Kasmir
Neha the store manager is wonderful. She is very patient and knowledgeable. I came in here six months ago to ask about my phones upgrade and she was very polite and explained everything. I came in here now to get a new phone with her. You must see her.
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January 2024 by Geena Marie
I had been to this Verizon store before, but this time I felt like it needed a review. Gursharn Kaur was an excellent associate! She was patient and kind with me, and I witnessed her hold her composure to an erratic customer with professionalism. I was impressed! Her customer service skills were immaculate and I’m grateful for all her help when I went there to purchase the new iPhone. Thank you!!
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October 2023 by SHAUN MARTINEZ
Told me they had the new iPhone 15 ready to buy said I needed my ID to upgrade . Ran home to get my ID just for them to say sorry we were wrong we don’t have any
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September 2023 by Joshua Figueroa
Excellent customer service
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September 2023 by aaron kim
Very helpful and recieved useful information
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August 2023 by Jane Yin
Don't go that store, never trust that Indian woman! Can't believe things getting so bad: I went to 9806 ask what type of wireless chargers for my Samsung note 9, that Indian woman told me $80 HYPERGEAR Magnetic Wireless Power Bank works for my phone, but no return. I confirmed that she said again it works for my phone as she checked on store PC while my phone is dead. I said NO NEED RETURN IF WORKS, so I tried in their store didn't work, she told me bring home to fully charger the bank then it will charge my phone, but next morning I returned as it's still not charging my phone after almost fully charged the power bank.... She was busy with others so I waited 2 weeks later to ask: She said it charges iPhone! No return !!! WTF! Don't go that store, never trust that Indian woman!
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July 2023 by Patricia Malley
Neha and Shiv of the Verizon Best Wireless at 98-06 Metropolitan Ave. FH were very kind and patient and super helpful in helping me set up my new passwords and Facebook accounts, they are extremely knowledgeable. I recommend them highly!!!
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June 2023 by JF D
One of the most misleading and untrustworthy merchants that I have ever dealt with - buyer beware!!! I would not shop here!!
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May 2023 by Thomas C.
Worst place ever. Customer service is absolutely terrible. All I wanted was a phone and for it to work and they simply couldn't execute. Rude, unprofessional and deplorable. Will never be coming back ever again. You should all do the same.
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May 2023 by Susan Lombardo
Anushka is a pleasant and professional employee she was able to walk me thru all the steps with patience. She is an asset to your company. Excellent employee!!
