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“I don’t understand why people complain I used magic van line and I must say I was happy with my moveOn the moving day I got a call 30 min before they arrived at my house in Long Island and I moved to North Carolina my inventory was the same as I sign online electronically3 men showed up very polite they disassembled items as need wrapped my furniture with blankets I was happyThey really honor their price and when deliver my belongings they called me 1 hour from my new house they assemble items as neededI would use magic van line as well as recommend as well”
“Staff was Extremely kind, courteous, and professional. This was my first time renting a unit they made everything so easy, I highly recommend. They even followed up with a phone call to make sure everything was to my satisfaction something you don’t see these days customer service !!!”
9:30AM - 6PM
1320 37th St, Brooklyn
Self Storage
“We've been using this storage space for a while, they repeatedly stand by our needs and will accommodate us all the time!!
Manager Michael is the go-to guy!!!”
“Shavon was a great help and assistance in picking the correct size room and payment arrangements to make the transition of storing the personal property. Shavon is a professional people person that makes you know you are in the right place for your property. ?????????”
“⭐⭐⭐⭐⭐
I want to give a huge shoutout to Dameon J., the store manager at Extra Space Storage on Empire Boulevard in Brooklyn. Recently, I received a notice that my storage unit was due for a price increase, raising my monthly fee to just over $150—a big jump from the less than $100 I was initially paying, even with my military discount. Naturally, I was concerned about the hike.
Today, I approached Dameon in a kind and respectful manner, hoping to find a solution. He listened attentively, acknowledged the rising costs, and genuinely apologized. Then, he went above and beyond by exploring ways to help. He suggested we check out a smaller unit, which ended up being the perfect solution! By downgrading, I was able to significantly reduce my monthly fee to something much more manageable. I truly appreciate Dameon’s willingness to assist and his empathetic approach.
On top of that, the facility itself is always immaculate. My unit, and the property in general, has consistently been in pristine condition. It’s clean, well-maintained, and I’ve never had any issues with pests or unpleasant odors. The upkeep here is impeccable, and it shows that the team takes pride in their work.
To other customers: always remember to approach staff with kindness and respect. The people behind the desk, like Dameon, are there to help, but they don’t control everything. You never know how far a polite conversation can go, and in my case, it made all the difference.
Thank you again, Dameon, for your outstanding service and willingness to go the extra mile. You’re phenomenal!”
“Yansie was very kind and very patient, even though he needs to have another partner to work with, he tries to provide excellent service to all the people he receives together. Thank you!”
“I contracted with the Valley Stream Extra Storage location for short term storage but left with a STELLAR long-lasting impression! Upon my arrival, I was warmly welcomed by Sam who was a GEM! He made the rental process seamless and incredibly enjoyable with his knowledge, efficiency and wonderful sense of humor. With his professionalism and engaging personality, Sam is a genuine asset to the Extra Space organization. In a day and age where customer service is so severely lacking- Sam is truly a breath of fresh air! A wonderful experience all the way around!!!”
“Found brother Jared to be cordial and helpful. Speaking to sister Michelle on the phone was a pleasant experience. I would recommend Extra Space storage to friends.”
“Very nice, professional, and informative….. would recommend to store your stuff here…. It’s very clean here….. and thank you Jordan for helping me and explaining the fine print !!!! And let’s not forget Linda!!!! Her energy is A1… actually the both of them are nice :)”
“I’ve been to this location in the past never had no issues and I’m here again thanks to Jennifer whom has great customer service and works to find the best unit that suits your needs.”
“Using a storage unit isn’t exactly something I look forward to, but it’s a necessity. Gregory and Leo, however, make the experience much more pleasant—they’re always incredibly helpful and patient with all my questions. On one particularly hot summer day, I accidentally left my Starbucks tumbler behind during a visit. Gregory found it, and he kindly left me a voicemail to let me know they had it safe and sound, and that it was clean. Thank you very much”
“David’s Crew was amazing. They moved me in. You guys got me situated we’re so patient.
Moving is tough and takes time and both an emotional and physical toll.
Thank you for taking the time to let me breathe and think as we got it done.”
“TYESHA was so helpful and I really appreciate her service and attention. She helped me a lot and solved all my concerns. I 'am so satisfied and strongly recommend.”
“Store Manager Brandon T. provided exceptional service and went above and beyond to help me with my storage needs. He took the time to understand my situation, recommended the best options, and ensured I was completely satisfied with my choice. His friendly demeanor, patience, and professionalism made the entire experience seamless and stress-free. Brandon’s dedication to excellent customer service is truly impressive, and I left feeling confident and well taken care of. I highly recommend working with Brandon T. for anyone in need of storage solutions.”
“I had a great experience at Extra Space Storage with Ashley! When I arrived she showed me various units and options to ensure I was choosing what suited me best. Ashley made it such a smooth and simple process!”
“I've been with this stroage unit 5 months and am still going to continue with their business, Denise was so helpful. She helped me in opening another storage unit. I would recommend to anyone.”
“Went to Clean a Unit out, the Women there were very Professional, Friendly and Courteous. I would definitely recommend other people to Store there Extra Stuff at Extra Space. 5 Stars in the Bronx. Thank you!”
“I love using Expo Movers!
From start to finish, everyone is a pleasure. This was the second time I used Expo as I was so impressed with them the first time.
Laura, who handled the administrative end of things and was quick and efficient, made everything super easy. Said and his team (Alex, Vladimir and Anatoly) who did the physical move, are simply wonderful to work with. Not only are they polite and professional, but everyone who I’ve spoken to at Expo seems genuinely nice! Oh! Another reason I highly recommend their services, is because not only did they deal with a 4-location move. On top of that was a complete clean out! They even handled the items I was disposing of with the greatest care.
If you need a mover and/or anything else related, use them. They’re terrific!”
“Anthony treated me right explained everything well and professional he made me feel comfortable through the hard tragic I just experienced I highly recommend everyone to come here and ask for him his the general manager”
“Victoria was extremely helpful. Patient, professional, and personable! She was a great person to deal with, especially since we forgot the key and thought we would have to go back to brooklyn! I ‘d drive anywhere if she was helping me!”
“Jenny was incredibly helpful, resourceful and kind. I had the best experience here thanks to Jenny. Lanette was also so fabulous and helpful! Thank you to both of these ladies for making this the best storage space in nyc.”
“Amazing people amazing space super clean super helpful definitely recommended. Aisha was Super Duper helpful and made my life much easier thank you Aisha. And Stacy is super fabulous. She will make you do the review, but I did it happily.”
“Linda was great! Very helpful and knows alot about the job! She was so through with showing me the unit she thought might fit best & was so right! Thank you for everything”
“I had to stop n use the bathroom n this sites bathroom was very clean and the employee Andrea did not hesitate to let me use it after a very long drive, very demure”
“The crew at Life Storage was incredibly nice and helpful. I was truly amazed by his easy of an experience they made things.
They've had to cut my lock more than once, and it's never an issue. I recommend.”
“Used it when it was a Cubesmart now back again. Currently in the process of rebranding from life storage to extra space. Has the usual frustrations of slow elevators and not enough carts but it does the job. Staff are super friendly and helpful”
“Thank you for the great services through out the years.
The final close out was made very smoothly and pleasant thanks to Dimitri!! Great asset to your company!”
“That Robert guy was very nice, gave me his honestest answers to my questions and helped me decide the best storage space for me. Definitely a keeper. Keep up the good work!”
“A wonderful clean and roomy storage spot! Not to mention such lovely staff <3 Their smallest option (5x5x5) is perfect for college storage over the summer, with enough room to share with a friend. The locks that they provide also come with 3 keys each, so you can either keep all the keys or share with anyone you’re splitting with. The smaller units are typically higher up, so they provide ladders/stairs for access. If you do need to use the stairs, just be careful with larger/heavier boxes when going up!”
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“The best cleaners in town! They always do a great job with stains and repairs. I just came in with a broken zipper and the owner Rafael fixed it for me on the spot! Great people, great service!”