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“James is very funny and professional. He handles various types of requests fast and professionally. I went to a lot of USPS stores before and this is by far one of the best experience I’ve had.”
“Both clerks were very helpful and personable. I was guided through the process with no issues, and am looking forward to getting my renewed passport in a timely manner.”
“Excellent people, Very efficient, caring for all varieties of customers, fast service, patient workers that explain how to choose the best service for shipping. Naomi, you are a Gem!”
“Had a package to send out to a mercari seller and the person there let me skip the line to get out of there more as I already had a label on the package! Excellent service!”
“Excellent service I went to make appointment for my daughter new passport than I realized this place doesn't have the passport service. But the staff was able to help me make an appointment in another office that offers the service. Amazing courtesy from the staff whom I am very thankful for her help and I really appreciate her so much.”
“Everyone I’ve interacted with the past few years has been very helpful and just nice to work with at this post office - feel for the workers building needs a reno!”
“Came across Chris on his route and he scanned my pkg for he saved me from going into the post office thanks Chris for being professional courteous customer friendly and an asset to USPS ??❤️ ?”
“Came here on a wing and a prayer to get passports for my children. I noticed a sign stating they were short staffed and were not processing any passports today. I decided to take a chance and ask. I was in luck. Marion told me he could help but he has to take care of the packages and mail first. And if I didn't mind waiting a bit he could help me. I was so appreciative. He was patient and kind. I'm so happy he was able to help us. Great customer service!”
“I want to express my great gratitude to the lady clerk who helped us prepare passport documents yesterday! Thank you very much for your patience and cooperation. She took some extra time to explain us the steps, we went through third party “rush passport”. Clerk explained us step by step what we should do and how to do it. We wouldn’t be able to complete it without her ! She deserves a raise for sure , people like her is a very rare thing nowadays, that makes you still believe in humanity !!!! She knows her job and loves what she does. Thank you soooo very much once again !”
“PassportPeople often write reviews when it’s a bad experience,Get an early appointment, show up with your forms (photo you can take on the other side of street they open at 10) or have it ready and you will be taken care of. The person who did my documents was super nice lady.Try to go in early . Congrats on anyone getting a US passport:)”
“Went for my passport and the lovely lady at the counter assisted me in every possible best way. Made everything a breeze, answered my questions to the best of her knowledge, and provided the best service possible. They are genuinely awesome people and went above and beyond. I truly thank you with all my heart!!!”
“This USPS gets a lot of flack but they are all hard workers. L. Rotali is incredibly sweet, and was crazy helpful while I struggled to send an international package. He was patient and even lent me his pen, which is rare for post office people! If you're patient, they will be patient too.”
“Went there to submit a passport application. I drove all the way from Brooklyn because the reviews said this was the best post office to go to for passports. And they were right. The ladies were quick and helpful. They took my passport photo and had me out of there in less than 30 minutes. Basically the opposite of every Post Office experience I've ever had before.”
“This branch has the best workers. My only compliant is that it gets a little too chaotic and disorganized, especially on a Saturday. It is a small space so between the passports and regular mail activities no one knows where to go. This branch would highly benefit from a kiosk.”
“I have been using Rockin Wellness Collagen Vegan Revitalizer for over one year now. My hair has been thicker and more lustrous since I started using it every day. I use 1 scoop in my coffee.”
“This was my first time to go to the post office to send express delivery. After queuing for about 5 minutes, it was my turn. I was a little nervous because I only knew a few simple words in English, but the staff who received me was very patient and carefully told me to pay attention. First thing, I noticed the sign on his chest said BOB, thank you, I will definitely go there again if necessary.”
“I love the staff like family and 5 stars aren't enough. I wish people would realize how difficult the year has been for the workers and appreciate their dedication to our community. From October through December they deal with an incredible number of packages. In January they are extremely busy shipping Holiday returns but... in 2020, the pandemic hit and online orders skyrocketed causing them to work at a holiday pace ALL YEAR LONG! Some patrons complain when they show up and the doors are closed but that's only when they are short staffed and the only workers use the time for the lunch break they are entitled to. There's always a sign letting you know what time the doors will open again. If you show up, share a smile and a word of encouragement. They're wonderful people with friendly personalities.”
“Most of the employees here are excellent. Most of the time few customers are in this post office and they behave properly. The location is nice and tidy.
These things CAN NOT BE SAID OF 11385, that post office is worse than a zoo.”
9AM - 7PM
845 3rd Ave, New York
Post Offices
“Today, I visited the FedEx store where I was assisted by Pablo, who diligently explained the various shipping options available for my package. His outstanding service, coupled with his friendliness and helpfulness throughout the entire process, have left me with a strong recommendation for this particular FedEx location. I would confidently suggest anyone seeking similar services to consider this establishment, primarily due to Pablo's top-notch service.”
“This is my go-to post office in Brooklyn. I live near this one and the church ave one and whenever I go to this one, the employees work at a normalpace and are cordial, not overly polite or rude, never a long line when, and it’s just easy to get things done here, quick and efficiently. If you live in the area, this is definitely a good one. Small but effective.”
“Thank you to MICHELLE for being informative, calm, professional, and patient. The passport process is not easy to navigate but she handled it gracefully. I came in as a walk in on Saturday (get there EARLY! They only take 5 walk in appointments- first come first serve). I was nervous and thought the wait time would be hours but she was fast and efficient. Super happy it was her that helped with my application.”
“Ms Raj and Soo was so sweet and efficient with my passport process. I filled wrong form and she was so kind to guide me through. Asked me questions patiently so she can figure out what I need and was so patient. Godbless!As I was exiting I hear a customer talking rudely to ms raj, I can see why some might have bad experience. Be nice to the staff and they will be nice and go above and beyond for you! They do accept debit cards for passport services. Thank you ms raj and Soo for your service at great neck post office! I appreciate it!”
“Self service kiosk is great. Love that i can use my phone to pay.
In terms of wait time, I usually go on lunch break (between 12-1pm) and theres at most 3 people there and basically no line for the windows or kiosk. There were also maybe 4-5 workers at the windows. Have no complaints and been a handful of times but always in same timeframe so cant speak for near closing time”
“they're great. I've been going weekly to ship things weekly off Depop / eBay sales, and Connie & Mr Sidell and all the folks working there are super nice and helpful”
“The postal workers here are always friendly and helpful. My local mail carrier in this same town is awesome and very personable. I have never had an issue/problem with my mail and I’ve lived here more than 30 years!”
8:30AM - 4:30PM
1213 Anderson Ave, Fort Lee
Post Offices
“This is my favorite post office. There are quite a few to choose from in Fort Lee and in this area, but at this location you always get one on one attention and don’t feel rushed and always get the answers that you’re asking for. These people really are here to help you. So glad it’s down the street from me. It’s such a great part of this neighborhood.”
“I come to drop off packages every once in a while and have had good experiences. My packages arrive to the destination around 3 days after drop off so very standard and professional. The post office is small, but the clerks work very fast to accommodate everyone. I haven't had any issues so far. They have been lovely so far.”
9:30AM - 1PM 2 - 4:30PM
580 5th Ave Ste 407, New York
Post Offices
“Honestly I don’t know why there are any negative reviews for this location. I come here often and every single time I have been treated with nothing but kindness! Especially from Star! Every time I have her as my teller, she’s always smiling and so polite and so helpful! She’s definitely my go to when I go to that post office. I hope management sees my review and gives her the recognition she deserves!”
“This is the office located in my. neighborhood, and I have only but positives reviews. Raj the supervisor its very kind and has helped me many times, either over the phone, or at the office, he is so nice and always willing to help, I appreciated that. This morning he help out in order to make the line move a gave me a package that I went to collect. Also Miss Nicole helped me one time when I wrapped a package with duck tape and I didn't know it was forbidden, but she helped me out.
So thank you guys!”
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“⭐⭐⭐⭐⭐
I recently had the pleasure of visiting the USPS location in Parkside, Queens, NY, and I must say, the experience was nothing short of outstanding. In particular, I want to commend Tyrell for his exceptional service. From the moment I stepped through the doors, Tyrell's friendly demeanor and professionalism set the tone for a positive experience.
Tyrell went above and beyond to assist me with my shipping needs. He patiently listened to my requirements and offered valuable advice to ensure that my packages were handled with care and efficiency. His attention to detail and commitment to providing top-notch service truly stood out.
Not only was Tyrell helpful and polite, but he also demonstrated a deep knowledge of postal services and procedures. He effortlessly guided me through the shipping process, making it seamless and stress-free. His dedication to customer satisfaction is evident in every interaction.
Furthermore, the USPS location in Parkside, Queens, NY, is well-maintained and organized, creating a pleasant environment for customers. Despite the hustle and bustle, the staff, led by Tyrell, remained composed and focused on delivering exceptional service.
Overall, my experience with Tyrell and the USPS in Parkside, Queens, NY, exceeded all expectations. Tyrell's professionalism, friendliness, and expertise make him a true asset to the USPS team. I highly recommend this location to anyone in need of reliable shipping services. With individuals like Tyrell leading the way, you can trust that your postal needs will be handled with the utmost care and attention to detail.”