10AM - 8PM
70-49 Austin St, Forest Hills10AM - 7PM
70-34 Austin St, Forest Hills“I visited the Austin street store on a couple of occasions in the last few weeks and was helped by Chris each time and he was extremely helpful and very professional and is definitely an asset to the company”
10:30AM - 7:30PM
4506 46th St, Queens“Usually when one thinks about a mobile / wireless store, feelings of dread and "getting ripped-off" are evoked. I recently lost my phone in Colombia (on vacation) and had these exact same feelings as I walked into this Verizon location on 46th street in Sunnyside. Adrian and his team immediately put my mind at ease and explored all possible options to 1) not only get the cheapest (and most appropriate) replacement possible, but also 2) took the extra time to ask what my needs truly were. After about 5 minutes he presented several options and we proceeded with the one that I selected. I was truly happy with his team and the level of service they provided - I wish ALL Verizon locations were like this!!! It's rare in business to come across individuals who genuinely just want to help you out - Adrian and his team are that rare breed that exemplify these values - they really just want to help you out. I am very grateful I chose this location and extremely lucky to have met them. Highly recommend for anyone looking for excellent customer service, down to earth business people, and really an excellent cell phone (and plan!)”
10:30AM - 7:30PM
7302 Northern Blvd, Queens“I had an extremely complex and difficult situation, but the people who worked here were extremely effective and efficient and solved the problem in no time flat. Much better than any customer service I received, not just in terms of mobile companies, but in ALL companies. Love this place so much. If I have any other issues, Verizon or otherwise, I will definitely be stopping by here.”
“I have been in customer service all my life so my ability to notice when I'm getting good service is very awesome. From the second we walked through the door, this place delivered nothing but top notch, professional, knowledge and quick customer service. Great crew with smiling faces . They represented BOOST MOBILE with pride .”
10AM - 7:30PM
120 E 34th St, New York“I was in town last weekend and had the unfortunate experience of having my phone run over by a car. My mom and I were so lucky to walk into this store. Jake was incredibly warm and professional. He set me up with a new phone and made the entire experience a breeze. Definitely a bright spot in our trip! Thank you!”
10:30AM - 7:30PM
191 Bedford Ave, Brooklyn“I had a great experience at Verizon Bedford. Boris explained all steps thoroughly & made sure I was getting the best deal. He answered all my questions and concerns thoroughly as well. Very patient. Impeccable service. Thank you kindly!”
10AM - 7PM
1732 2nd Ave, New York“I want to add another glowing review of Mohamed at the Verizon 2nd Ave and 90th Street store in the UES.....
My close friend, who already had a bad experience at her neighborhood Upper West Side store, was still looking to buy a .phone.
I brought her to see Mohamed at 2nd Ave and 90th Street. Aa with me a few months ago, Mohamed was fantastic! So knowledgeable of phones and plans. He listened to what she needed and came up with the best priced plan for her. He transferred all of her data to the new phone, he made it all so easy. Mohamed is very experienced, knowledgeable, friendy respectful, really the best!
While I was there I brought up an issue I was having with my watch. He gave me many pointers on how to use it and downloaded new software to update it. Now it is fantastic!
REALLY, IF YOU NEED A NEW PHONE AND WANT IT FROM VERIZON, THE ONLY AND BEST PERSON TO SEE IS MOHAMED ON THE UES, AT 2ND AVE AND 90TH STREET!!!!
EVEN IF YOU HAVE TO TRAVEL, DO IT, HE IS THE BEST!!!
Casey, a very satisfied Verizon customer.
I bought a new phone, tablet and watch from Verizon. I went to your 2nd ave and 90th street store and worked with Mohamed. He is fantastic! Mohamed is knowledgeable, calm, friendly. He made this a wonderful experience for me! He transferred all of my data from my old phone to my new phone, synced all of my devices and even showed me features that I never knew I had on my phone!
I was very lucky to work with him. He made it all seamless and easy, and everything works perfectly.
Thank you Mohamed, you are so knowledgeable and a pleasure to work with!”
“Went there last year in september 25 for screen replacement they did an excellent job, professional service spread the word want your phone serviced nice and good this is the place to do it”
10:30AM - 7:30PM
15029 Cross Bay Blvd, Ozone Park“I switched over from mobile wireless. I worked with MO and he was very helpful and also gave me a great deal on accessories plus got me a $200 gift card. Very satisfied”
10AM - 8PM
892 2nd Ave, New York“Excellent service , I had alot of issues with my phone went in listened and helped me with out the preasure of trying to buy another phone like the other verizon that i went to and when i said i dont need a new phone they could not help me all of a sudden. Here they were frendly,professional and didnt try to make me buy a new phone. They are my verizon store from now on going forward”
10AM - 8PM
88-22 Jamaica Ave, Queens“Went here for help last week and had a great guy named Harold help me was really nice great attitude was some of the best customer service ever and came back today and got help from a guy named Mario he was great too he was also very patient and cool calm and collected again some of the best custom service ever really some really cool calm and relatable guys”
“Great boost mobile store and representatives. I just ported from metro, they made the experience easy for me and helped me transfer my information over to my new phone. Thank you to the amazing representatives over there. Highly recommend to come to this store if you are thinking about joining boost mobile. They have the best deals.”
10AM - 8PM
235 Utica Ave # 4, Brooklyn“First of all “Sam” is a great representative for Boost Mobile. The store is actually on St. Johns but the address reads Utica Ave. Secondly, Boost Mobile’s technical support (I called before the store opened) did a great job helping me get my 78-year-old mother off of Tracfone. It took 2 days to get it done but “Sam” at the store called to follow up and he and his partner called Tracfone technical support to get the information needed to transfer the phone number to a new iPhone. My mother is happy to get Boost Mobile and get away from Tracfone. You guys are the best. Thanks so much!!”
9AM - 7PM
132-02 Liberty Ave, Queens“Took my phone to other phone store they couldn’t get it fix , my friend told me about icellular on arrival I met Vanessa she is amazing, very good in fixing phone also fast in 20 minutes she got my phone up and working , thank you!”
10AM - 8PM
194 E 167th St, Bronx“They gave me a high-quality screen and screen protector. they even replaced the speaker and vibrator that another store broke when they were fixing my phone, without charging me for that. Quick screen repair for $90. Very good customer service”
“Xavier was wonderfully knowledgeable and helpful in answering all our questions. He went above and beyond and spent all the time needed to help us
He’s a great asset to the Verizon family! This is the only Verizon store we would go to”
“Was my first time at this Verizon location & I cannot say enough good things about the service. I showed up the morning after taking a bad fall on the concrete & smashed my entire phone. Andy was amazing, helped get me set up with a new phone, even came out to my car (several times!) to help me reconnect with apple car play & to make sure I had the right charges, etc…He was amazing!! If you are in the area, def worth going to this Verizon location!!! Super efficient, courteous & helpful!! These guys are the real deal & know their business!!Thanks again, really appreciated the help!!”
9AM - 6PM
135-39 Lefferts Blvd, Jamaica“I got 2 s22 ultra great price very professional staff lots of inventory available all the time I recommend to all business owner buy phones from A1wireless4U Thanks Wholesale Prices”
10AM - 7PM
13207 14th Ave, Queens“I went in for questions about the wifi service and was helped by Binny. He was extremely helpful and informed me with all of my options . Once I decided to purchase he walked me through it all step by step with ease .”
10AM - 7PM
150 Delancey St, New York“Gabe & the staff were helpful, kind, thoughtful when it came to budget, & had great knowledge on devices! Though they were busy with me setting up a device, they made sure customers were greeted & that they would help them momentarily which I thought was very sweet.”
“I had a great experience at this store . They went above and beyond to help me . Those three guys in there deserve a raise . One of the staff members took time to engage w my son who was practically tearing the place down . I’ve never left a review in my life for anything . But you know what they deserve it !”
10AM - 7PM
14-01 150th St, Whitestone“Went in for something I needed and the staff there couldn't have helped me more. They helped me with what I needed and made sure I was taken care of. I left completely satisfied and will return for some stuff I need this upcoming weekend.”
10AM - 7:30PM
120 E 116th St Ste 1, New York“Best store ever with polite and patient people working there, my son got cricket I have a Verizon , I am paying cheaper service for him and he got good service!!”
“Wow. This is the spot. I came from another state trying to look for a phone. Not only did they give me a NEW A54, they gave me a custom case that was my style. Coming from T-Mobile, this service is far superior. Always full signal. 5G everywhere. Cricket Wireless #1!”
“Aaliyah was fantastic. She was very accommodating, patient, knowledgeable and friendly. The whole team figured out a way to help me out. I would definitely recommend them for any future needs for cracked screens. The store also has seating in case you need to wait. They work fast and efficient as well.”
10AM - 8PM
67 Middle Neck Rd, Great Neck“I recently had an unfortunate experience while traveling when my phone was stolen. However, David, came to my rescue. David expertly transferred my number to a new phone and ensured that all my text messages and voice messages were accessible on the new device once I returned. This remarkable service was all based on faith, without needing to be physically present. His professionalism and dedication made a stressful situation much more manageable. Highly recommend this store for their excellent customer service.”
“Brought in my old MacBook when wifi stopped working. These techs worked diligently to find the problem - fixed it in an incredibly resourceful way & got it back to me in time for my travels. Great work!”
“Elizabeth is an excellent person! I adored her she took her time to help me and transfer all my number information and my phone information. He also told me about the internet at home and it is excellent. I recommend you come here! Especially for Elizabeth, excellent customer service.”
10AM - 8PM
395 3rd Ave, New York“Mickey and Amy are some of the most patient and informed people in the Verizon ecosystem.
They handled a tricky situation that involved Verizon Corporate, another franchise and their management with ease and grace.
If you have any account needs, whether it's business or personal, this is the store to choose.”
“I received excellent service from Jewry yesterday at the T-Mobile store on Austin St. in Forest Hills. My elderly mother was having problems with dropped calls on her iPhone. In addition, she couldn't remember her iCloud password and was having trouble getting it reset with Apple. Jewry was super-friendly & knowledgeable. He replaced the sim card. He wasn't able to reset the iCloud password, but after listening patiently to my story of how she had purchased the phone, he was inspired to check her Notes app where he found the password! Apparently the salesman in FL had stored it there! Jewry was very patient and attentive the whole time, even as he kept being interrupted by other store reps needing help. I am so grateful to him for fixing my mom's phone problems and give him ALL THE KUDOS!!!”