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March 2024 by B. Franklin
The cigar department has the best selection of high quality cigars. The humidors are in the rear of the establishment. If you are a connoisseur of fine cigars, this is the preeminent source for the discerning cigar aficionado...they maintain a consistent stock at all times. As far as knowledgeable customer service you will have to bring your own knowledge base as a consumer of the luxury lifestyle as the curator of the collection lets it stand on its own merit. Definitely one of New York City's finer collections rivaling even the established Cigar lounges.
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March 2024 by Dane Martel
Decent smoke shop the only reason I don't give more stars is because they were very rude and didnt help me with any questions I had and unfortunately this has happened every single time I've been there. They have alot of smoke stuff though and some drinks.Also bought some reusable vapes and they broke almost immediately their product is terrible or really old. When I went back for a refund they denied even though it was the next day.
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January 2024 by Tim D.
Absolutely horrible experience. I went to return a device that wasn't working about 45 minutes after the initial purchase and was told it was my fault it wouldn't work. I asked for an exchange and was told no. HORRIBLE experience and very rude folks working the counter. Only go to this place if you want terrible service and to waste your money.
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December 2023 by glenn gurken
They will try to scam you
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November 2023 by Easy Life
Strange people working there , when i asked them did you do delivery they told me yes , but always when I trying to order they told me we can’t do deliver and even told me the reason , Ig guess this scam place with no honor people
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November 2023 by melody smith
They are not a 24 hr store I took a whole cab in the cold got to the store for it to be closed and turned away don’t know how google has this a 24 hr store and it isn’t waste of my money and time
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October 2023 by JEN DESAN
They say one price than Charge another horrible service
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October 2023 by Ajay Kallad
The staff in the front needs to be replaced. They are very homophobic and make fun of the customers that come in. This is not how this businesses should operate especially in Forest Hills. Please do not shop there.
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July 2023 by Arnie Zambrano
Store is not 24 hours as advertised.... they close at 2am
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May 2023 by Alex Nunez
Very rude, and very disrespectful here, they expect you to buy, but they don’t respect you enough to be a customer. Will be taking my business elsewhere.
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April 2023 by Bader Albahri
they sell hookah alfakher flavor for 15$ small and is cost them 2$ and the 8 oz 44$ and is cost them 8$
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January 2023 by V A
Just checked my credit card statement and noticed that I was double charged for the same item twice in the last two weeks alone. I’m disputing these charges with my CC and taking my business elsewhere. This place is full of scammers buyers beware. Once I have paper copy of the statement I’ll be paying them a visit.
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August 2022 by jonathan gellati
$25 for a MYLE, don’t go here, they’ll rip you off
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January 2022 by gioia garcia
COUNT YOUR CHANGE!! I gave the man a $20.00 and he gave me back change for a $10.00. When I told him I gave him a $20, he immediately gave me a ten dollar bill - no surprise, no questions asked. Didn't even try to hide the fact that he was deliberately short changing me.
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November 2021 by matt daniels
I've been told this this place is outrageous with pricing and customer service. My experience was the same I came in today to buy a simple electronic pen device which every other store sells for about $10 $15 the guy wanted to charge me 25 and then $5 extra for a charger which is supposed to come with it. This place is a joke the management is horrible they know what's going on they only try to fix it if enough people complain not because they want to but because it looks bad on Google