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May 2024 by stephen kusa
Chase Bank, generally speaking is somewhat cold and uninviting.
I've had many experiences varying from adequate to not so good.
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April 2024 by A L
This site does not have a notary at this location and does not know what other Chase branches do
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April 2024 by L Wolfe
We came at 9 am on a Saturday for account changes. Steve was a great help, and everything was done in 15 minutes. No, wait, since we got there when they opened.
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April 2024 by Mico Zackschewski
I had a terrible customer service experience from this branch. They basically told me to wait so I could see an associate and came back and told me that I could not be seen by any associates and the bank was going to be closed and some of the associates began to argue with me, I mentioned as I was sitting for approximately 30 minutes which I was told to do and the associate came out and basically told me you were not sitting for 30 minutes maybe 20 nevertheless when does an associate talk like that to a client, I have several Chase accounts and was interested in opening a new Chase account this evening. I do not recommend using this branch. It seems there aren’t enough employees to handle client services and they were very rude. Stay away from this branch. Do not bring your business here. This was a learning experience for me.
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November 2023 by Thomas Lyman
Staff would not provide rolls of quarters claiming the regular staff was not there
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August 2023 by DESMONT
I don't understand how such a huge world bank can have such a thing that at one moment the whole system collapsed - not only across the country, but also abroad! so they couldn't even open my card. I've been trying to open a credit card for 2 days, but they can't do it for various technical reasons! And another interesting point is how slow their computers are! is it really impossible to replace? You're a top bank!! I'm already silent about the wretched application and stealing money from cards has already entered the habitual way of life of Americans. For me, this is nonsense. If they had just looked at how Tinkoff Bank works in Russia, they would have closed all their branches in disgrace.
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July 2023 by Den
I don't understand how such a huge world bank can have such a thing that at one moment the whole system collapsed - not only across the country, but also abroad! so they couldn't even open my card. I've been trying to open a credit card for 2 days, but they can't do it for various technical reasons! And another interesting point is how slow their computers are! is it really impossible to replace? You're a top bank!! I'm already silent about the wretched application and stealing money from cards has already entered the habitual way of life of Americans. For me, this is nonsense. If they had just looked at how Tinkoff Bank works in Russia, they would have closed all their branches in disgrace.
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June 2023 by Mari Velasquez
I went only once, I had a bad experience. There is no order to serve people. You have to ask people to help you and then they don't even know who comes first. They have no order and they are very racist.
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February 2023 by Carl Utinca
Good people work here. Trying to help, it is the Chase corporation that sometimes making thimngs impossible.
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November 2022 by Libra Scorpio
I dislike banks in general, but this branch is better than most. The staff is efficient and knowledgeable about the bank's products. One of the three ATM's was out of service, and another did not give cash, but this is unusual. Usually all three machines are fully functional
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October 2022 by Ric Anzaldua
Always too slow here. Ten minutes and no one was served. Line didn't move.Then when I get to the cashier she has a seriously bad attitude. Informs, rather, she snapped at me that transactions over 500 now require the presence of debit card. Wish Chase had informed us.
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November 2021 by Miriel Angelique
I opened an account with them with Shelly. & I find it inconsiderate that she didn’t even complete my profile correctly. I hadn’t received a debit card 3weeks after I opened my account & chase cs said that there was never a request put in. & now I have to go back personally so they can put a request in for me. Don’t waste ur time at this branch because this is unnecessary and could’ve been avoided.
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June 2021 by Taykeoff !
Normally dont write reviews but the disrespect I felt at this branch last week was too much for me to keep inside. As soon as I requested a withdrawal I was treated as a scammer who was trying to rob the bank... News flash kid, I made my money through investments as you could probably see on your screen (if he even knew what Robinhood is). The teller then went to a banker and they told me the best they could offer me is $10,000? Who the hell do you guys think you are? I worked in a bank before I finished college and I know banks carry at MINIMUM $250,000. The lazy bankers just didnt want to write a CTR or I was facing discrimination for the color of my skin. I was even warned not to go to other banks because it would be suspicious? WAS I DRESSED LIKE A DRUG DEALER OR SOMETHING? Would something like this be said to one of there caucasian customers? When I tried to explain my innocence I was cut off.. Brother you are treating me as if I am a bank robber at least give me a chance to explain myself. I took my business to Steinway Chase and had no problems. I just find it funny how if someone wanted to make a large withdrawal at Santander there is absolutely no problems, but one of the worlds largest banks gives me a problem? Im not sure if this is a Chase problem or a branch problem but either way something needs to change but I doubt it will.
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June 2021 by norman jones
A convenient bank,and good atm that stay in service
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May 2021 by Joseph McKenna
Great staff and service!
