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“Karen was very helpful with getting my mom the appliances she needed for her apartment renovation and even got us a special deal for $300 off a Samsung appliance package.”
“This is a place where one can purchase a TV n a matter of minutes, as long as u know what u want n u get that one, rt, person who guides u thru the process with ease. N, the prices r not 2 bad either.”
“It was an excellent experience. Chris Greco excellent sales person, very patient and knowledgeable. He was very efficient making the whole process seamless. I plan on doing business with PC Richards again. I highly recommend this company, especially Chris G”
“I was shopping for a new washing machine and I was greeted by an employee named Victor. He was very pleasant, patient and kind to me. He knew a very great deal about the product I was interested in and make me feel comfortable and secure about my decision. Victor went above and beyond to help and even spoke to his manager about giving me a reduced price for the washing machine I wanted. I would definitely return to this store because I felt valued here. Thanks Victor for your hospitality! And thanks PC Richards for hiring him. Customer service is top notch!”
“Walked into the store and meet Syed and got excellent service. I got whatever I was looking for so easily through him. He made my life so easy with his experience.”
“Oliver goes above and beyond to ensure customer satisfaction. he meets the expectations for customer service by providing polite and knowledgeable support. . He contributes positively to your store. Happy with my purchase.”
“I called first before going to this PC Richard's store in Astoria. I was looking for a particular 4K television. Mohamed serviced my concerns from phone calls up to the purchase. He was very helpful and pleasant. It was because he was professional and courteous that I made the nearly one hour drive. His demeanor remained the same after I arrived to the store. I made the purchase and was very pleased with the service and my purchase. Highly recommend the store and the sales associate, Mohamed.”
“I would like to give special recognition to Hector, my sales associate. My wife and I entered the store seeking a new refrigerator. Hector was INCREDIBLY HELPFUL. He explained the purchase and delivery process THOROUGHLY and was very patient with us. Hector also explained the wide array of other products in the store.”
“I was thoroughly pleased with my order.Roy my service attendant was very accommodating and answered all my questions. The service delivery was excellent and the tech guys were ver7 helpfulAll in all a very pleasant experience.”
“My experience with Malik C. as a store representative was fantastic. Malik was patient, knowledgeable and helpful with my new purchases for a new stove amd refrigerator. I was able to smoothly complete the transaction and scheduled delivery and Malik was available to speak during the several times I called to ask additional questions.Great job Malik and thank you!!!”
“Mr. kazim Ali is extremely knowledgeable and helpful. he spent a long time with my mother showing her refrigerator options. She left with out purchasing anything - once we did online research and found that it was the same price at the store, we made sure to come back to Mr. Ali. He’s patient and very knowledgeable on upkeep of the appliance. Stuff you can’t know just by buying it online. Thanks for your great customer service!Sara”
“Norbert helped me select standard fridge and stove for apartment building my family is renovating. He help us understand things we didn’t understand. Great customer service.”
“My sales rep is knowledgeable, well informed, patient and has a work ethic that is the gold standard. My clients chose to place their appliance order with AJ Madison due in part to this exemplary service from Mr. Gleenblat.”
“Mykel helped us locate a new washer/dryer after ours fried itself out. He made sure we were aware of all the specs and options available to us from warranty options to the delivery process. He made us feel super comfortable and established a relationship with us for future if we ever need more support. Great experience!”
“Great Store. This is my third purchase and I have no complains.I purchased 2 air conditioners in the summer and bought a dishwasher last week. Quick and easy delivery.This time I had a pleasure to deal with Eyal. He was very pleasant to deal with and gave great suggestion.Delivery and installation was quick and on time.No Complains. Highly Recommend.”
“There was a lovely gentleman who walked me home with my air conditioner and a hand truck. it was just a few short blocks but what a delight. He wouldn't even take a tip. Would definitely recommend.”
9AM - 6PM
5823 Avenue N, Brooklyn
Appliances
“Although I live in the same borough, I’m on the extreme other side. Frank allowed me to wait as he serviced my baby lock-brilliant sewing machine. He told me exactly what was wrong and corrected it as well a cleaned and oiled the inner parts. Thank you Frank, will be bringing another sewing machine there after the holidays. Excellent”
“Hand down the best place to shop all your electronics, split units, appliances etc They even have a mikvah and toiveling service.Just a shout out to their amazing costumer service especially the young manager Sol.”
“Amazing costumer service!When I accidentally dropped something while toiveling dishes, someone quickly came and helped me and didn't leave until he retrieved the fallen object.Thank you!”
“My 8 year old LG fridge recently died on a Thursday evening. I called Nowell early Friday. He is familiar with my kitchen as this was the 3rd time I've worked with him. He made a few recommendations as I had restrictions due to an existing cabinet for it. He understood the urgency as my food was all spoiling. He was able to locate the perfect unit and had it delivered Wednesday morning. It would have been Tuesday, but I changed my mind on the model. I had doubts about his advice to get a GE, but after reading reviews, they supported his recommendation. The delivery guys were great. They were constantly measuring, rather than trying to force the unit and ultimately had to take the doors off my old.unit and new unit. The new one got installed and they put it back together perfectly. I love it! Thanks again Nowell!”
9:30AM - 6:15PM
387 7th Ave, Brooklyn
Appliances
“First choice for all appliance purchases. These guys are experts and it’s worth getting off one’s duff to see, feel and get detailed real-time advice and fast service. Started shopping here because I wanted to support a local business but they truly do offer superior service and competitive prices. Textbook example of why to shop local.”
“I called Drimmers and spoke to Chaim. I told him we needed a dishwasher and within minutes we had what we were looking for. When I then had a small issue (my fault), I left him a message and he called me back promptly with the answer. Great customer service at a great price! And they were able to deliver it and install it the next day!”
“Len Harris was professional prompt and precise! I came here after years of shopping at PC Richard's. Had a horrible experience with them and came here to buy the same dryer. I bought it within minutes and Len Harris was able to deliver and install within days. They were even able to put the dryer vent through the window. They did a fabulous job and I plan on buying ALL my future appliances here. Everyone was friendly and informational. And best of all, close by! I definitely recommend this place!”
“Hot beat is a great electronic store they have great customer service and everything you need and with great prices I love it they give you special deals, special prices and great equipment I will recommend anybody to try this location out you won’t regret it”
“We love our new bathroom and couldn’t be happier with how it all came together in the end. Being able to buy everything in one place and pick it up when we needed them was a major relief. It was also alot easier going into the store when there was a problem, instead of dealing with phone customer service reps and shipping return or exchange headaches that would've caused delays. Thank you so much to the entire team, especially Leedan and management, for a wealth of information that made our renovation project alot less stressful than it could've been if we went somewhere else.”
10:15AM - 6PM
716 Myrtle Ave, Brooklyn
Appliances
“Best place to service a sewing machine! Very well priced, they went above and beyond and tuned up my machine and fixed a broken part on the outside on the machine even though they were only paid to fix the broken tension. Very impressed with their service, prices, and their honesty, highly recommend!”
10AM - 5:30PM
71-05 Metropolitan Ave, Queens
Appliances
“Mike is the best in the business!Very knowledgeable and helped me to choose a vacuum that’s perfect for my needs.Great customer service and I’d reccomend this store to anyone for all your vacuum needs.”
“Northern Hitron store only displays and sells products that can be trusted. Previously purchased products are still in good use.I'm planning to buy a massage chair again this time.I visited and the staff explained the product in detail and let me try it out, so I bought it with confidence and it is really working well. Please continue to work hard for the customers.”
“This place is an absolute gem on the upper east side. I often find myself just wandering the aisles looking up and down in order to both familiarize myself with the incredible assortment and also find that perfect odd product that I really didn’t know I needed! Between laundry supplies, birthday candles, and an amazing selection of lightbulbs, this really is a one stop shop for amazing houseware needs very close by.”
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“P.C. Richard & Son, Forest Hills, is truly exceptional! Their customer service is unparalleled, always going above and beyond to ensure customer satisfaction. The range of options available is incredible, catering to every need and budget. I give them 5 stars without hesitation. Additionally, their facility is impeccably clean, creating a pleasant shopping experience. Special shoutout to Manager Frank! His assistance was invaluable, making my shopping experience even more delightful. His helpfulness and expertise truly exemplify the outstanding customer service at this store. Highly recommend!”