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January 2024 by Olivia Chen
I had a positive experience at this hair salon. The owner demonstrated a genuine concern for customer satisfaction. When issues arose, they promptly addressed and resolved them, showcasing a commitment to customer care. I appreciate their responsiveness and dedication to ensuring a positive experience for customers. I would definitely come back again.
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January 2024 by ZL Huang
I had a great experience at Xinyu. Xinyu is located at a very convenient location. I and my girlfriend went to Xinyu to get a haircut for both of us after lunch at Flushing downtown. We both like our haircut. The salon is very clean. And obviously the owner cares a lot about the business and actively improves their service by working on their customers’ feedback. I think this will go a long way. I will be back to Xinyu for my next haircut.
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October 2023 by IJEOMA EZEBUIRO
If you're like me you know what it takes to to find the right person who knows how to straighten hair. I have been looking for two years and FINALLY I have found Johnny.. Not only do they know how to straighten hair they are great people...time just flies. I'm so glad I found them, I can't say enough about the service and them.Highly recommended
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October 2023 by Lucille Ortiz
did such an amazing job doing my haircut the first time that I met him that I had to come back to do my highlights. He was very very devoted to making my hair look as good as possible. Truly great at his craft. He got stopped multiple times by people asking me where I got my hair done.
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October 2023 by Katina Manue
was able to book an appointment the same day, which was great. The hair wash and conditioning was average. However, the sink was a bit uncomfortable on the neck. Haircut came out very well and the price is great. The customer service was good as well. Would def recommend
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October 2023 by OBIANUJU OWOH
I have been getting my extensions done here for over 3 times . I will never go anywhere else because he does such a good job! Johnny is professional,so your extensions look natural and are completely undetectable. I would highly recommend he to any and everyone!
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October 2023 by adam chambasi
staff were friendly and courteous. He took time to analyse my hair and shape of my head first. He did a splendid job with the cut and was meticulous about every aspect. He even noticed my mask had bits of hair in and offered a new one! I walked out a very satisfied customer. I would definitely return and also recommend him to others too?????
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October 2023 by Ting Gong
My friend recommended this place to me. It turned out to be a great experience. The staff were super nice and patient. My hair has never look this good before!
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October 2023 by Lisa Lam
I have been coming to Xinyu Salon for years and the owner, Johnny, always does an amazing job. His price for Japanese straightening is very fair and the salon is clean. Definitely one of the best!Services: Hair straightening
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October 2023 by Kimberly Wu
In my personal opinion, the staff is extremely accommodating and kind. When I came in with long hair, I would always ask for a trim and there was a particular stylist who truly took his time to layer my hair while also keeping my length. I truly think he was really good at his job.There was this one instance when I did bring a friend to the salon (she has leukemia/cancer) and she left the store crying because she felt ashamed that her hair was falling out. I'm not sure what the staff said to her. But this was several years ago.There was another time I asked for a hair cut in a layered style but I asked to keep my length. She cut almost 2 inches off and I don't think she understood what I wanted. There was some deep translation issues. I still tipped her generously but I made it clear that I was unhappy that my hair was cut too much by staying silent. She continued to speak to me in Mandarin. I did not understand.I came in again, to try to give this salon another try. The person washing my hair completely missed the bottom scalp (the part that is directly laying on the basin) and it was so itchy because it wasn't washed. He took his time massaging which felt very good, but I was there for a WASH. The stylist came and spent maybe less than 10 minutes cutting and trimming my hair and continued to blow out my hair with steam for 10 minutes. I was charged 45 dollars and I tipped 13 dollars to both people. Expensive for the amount of effort put into the hair. I don't mind that the time to cute the hair was short, but the layers came out a bit choppy in my opinion.It's honestly upsetting that they had a very good first impression. The staff is kind and friendly to me, but the results I get from this salon is so inconsistent. I really wanted to have a reliable location to visit, but this is not the place for me. Thank you for your services.
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October 2023 by Juan Juan Lei
WORST EXPERIENCE EVER. Please do not come to this place, it’s not worth it. Place is dirty + bad service and charge too much for a simple haircut. They all sitting on their phones instead of taking care of the customers. ALWAYS empty now I know why. I showed them a picture of how I wanted my haircut, very DISAPPOINTED AT THE RESULTS not even close to the picture I show. That’s not everything. After they finished our hair. We tipped 25% to each person and they were mad and started to insult us by saying that 25% is not enough for a haircut. They tried to teach us how much we should give since this is a hair salon according to them. Since when we are FORCED TO GIVE TIPS? Since WHEN they get to ask you how much they want. How DARE you ask your customer for more tips. How much do they expect? Tips is optional and that’s up to the service your provide. TIPS IS NOT MANDATORY. The audacity to even ask for more tips is even more disgusting. They will follow you to the front desk so they make sure you give them tips. We paid for the service which are haircuts. TIPS is not something they should EXPECT but provide good service is something they should OFFER. No manners at all when they ask for tips, and you feel you being forced since they all standing in front of you like harassing you. PLEASE DO NOT GO TO THIS PLACE. Save your money and invested in somewhere else that can provide you a good services.Service: Haircut
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July 2023 by Jo Ice
7/16/23 UPDATE:Amazing job once again. I really appreciated all the hard work both the lady and Johnny did for my hair. If I could, I would want to give more stars!As soon as I walked in this morning (7/16/23), I was welcomed by the staff and got my hair washed by the lady at the hair salon. I really appreciated the thorough and efficient rinse of my hair and her quality way of even massaging my scalp, hair, and neck. I was then seated by her and had the chemical for my magic sleek done on my hair. She was so kind and patient and offered me water multiple times. I felt so comfortable under her care.Then I eventually got my hair blown dry by both the lady and Johnny and he finished the process by straightening out my hair. I had asked for see-through bangs as well and I was grateful the lady remembered and relayed the message to Johnny, who then finished off my procedure here by cutting my bangs.My hair turned out so beautiful, healthy, sleek, and shiny once again and I'm so grateful for both of them.I will definitely be back again and I highly recommend this hair salon to anyone reading this. Not only are they excellent at styling people's hairs, they're also amazing at making people feel welcomed and comfortable under their care.I always recommend this place to my friends and family.-----------------------------I went to Xinyu hair salon last year in July to get my hair done because my hair was on the more frizzy end not in the best condition. But after getting a magic sleek, my hair naturally glowed and looked so healthy!I also have natural baby hairs (not pictured) on the front so my hair looks very messy and frizzy especially on the front view so I was always insecure of how they looked, but I felt so much more confident and happy with my magic sleek because not only did they disappear (through being straightened out), but my overall hair looked so much more healthier as well.I was told magic sleeks would usually last around 6 months but it lasted around 8 months for me here at xinyu! That's why I'm going back to get it redone because I loved the experience and the treatment. I always recommend xinyu to my family and friends!Will update after I get mine redone in a few weeks!
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July 2023 by Claire Ma
The person who did my hair was fine, I didn’t really get the result I wanted (came out bright red, I wanted the picture on the right) but what prompted me to write this review was the hair washer lady. She was absolutely disgusting. I tipped 20% for my service because I wasn’t that happy with it, gave the lady her share for rinsing my hair and she threw a fit because it wasn’t enough. It was so embarrassing for her, I asked to break the bill to get more singles, gave her more and she stormed away still asking for more. Will not be going back if this is how they treat their customers. I feel bad for her coworkers.
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July 2023 by Yang Zian
I've been a loyal customer of Xinyu Hair Salon for years, and they never disappoint. Whether I'm getting a haircut, styling, or coloring, their attention to detail is exceptional. They truly know how to bring out the best in my hair!
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July 2023 by saw Sawe
I had the best salon experience ever! The salon had a modern and stylish vibe, and the stylists were not only talented but also attentive to my needs. I left feeling like a brand new person with a fabulous hairstyle.
