Walgreens is a clean store, but many customers find it lacking in several areas. There are frequent reports of long lines due to insufficient cashiers, leading to frustration during busy times. The store often has empty display cases and is poorly stocked, raising concerns among shoppers about its future. Some customers experience difficulties with promotions and surveys, as issues with receipt numbers and scanning arise. While there are some friendly and helpful staff members, such as a cashier known for her excellent customer service, others seem to struggle with their tasks. Overall, shopping at Walgreens can feel like a chore, with complaints about slow service, locked-up items requiring assistance, and a lack of available products, making the shopping experience less enjoyable.
Horrible customer service specially by the photo printing. One day photo printing service took 3 days without any explanations, and mistreatment.
March 2025
Horrible customer service at the pharmacy department. Maima, Faisal and Francis need to be replaced asap. Very unprofessional and need to take classes how to talk to customers. I had a very unpleasant experience.
March 2025
Today, I comprehend the reason behind the low rating. I made an online order, and a few hours later, they informed me that it was on hold. When I visited the store in person, I inquired about the hold on my order. They explained that the products were not available, and their behavior was unprofessional.
