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April 2024 by Chun경원
I received good service at the Verizon store on Northern 191st Street.
Thank you
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April 2024 by alex lee
Good customer service, they fixed my bill and lower my future bill. I very appreciate to this store and sales person.
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April 2024 by Jay Son
To conclude, I couldn't do anything. I came here to take care of two things. 1) Transferring the SIM card from an existing phone to a new phone (e-USIM). 2) Pausing my phone while visiting Korea. They told me to call Verizon and take care of transferring the SIM card and that they would charge me $15 if I did it there. As for temporary suspension, they won't let you do it unless you come a few days before departure. (I visited 6 days before departure)
I left the store and immediately went to another Verizon store. The other store kindly took care of everything. I didn't even get paid because it was such a simple task. I was so thankful that I left and gave a tip as a token of my gratitude.
I feel so bad for the person sitting in the center who gave me a bad experience. I also work in service, but I think I need to do a better job. And I activated 3 iPhones at this store... but I don't think I'll ever go again... I should share my bad experience at this store with my friends.
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April 2024 by JT Jang
Always helpful and offers quick service.
Will definitely come back for my next upgrade.
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January 2024 by D J
I will never go back to this store they made more mass up switches phone numbers with my daughter’s and mine and didn’t do right job so we had to solve the problem for over two weeks at least with Verizon company.. how stupid they works..
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January 2024 by Sangwoo Mah
Very helpful always.
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January 2024 by Hyo Kang
All the staff are friendly. I am satisfied with the service.
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January 2024 by Joyce Saches
all smart people. enjoyed the experience. free parking
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December 2023 by Kiwon Nam
Staff were very helpful and nice.
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November 2023 by jeffrey dreon
Awesome 5 star service always
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November 2023 by Min Hur Emily Mastando
Service was excellent. Danny seemed to know what he is doing with many knowledge and experiences. It felt very comfortable and smooth process. I highly recommended ?
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November 2023 by Elizabeth Snell
Hayden was knowledgeable and made the upgrade simple. He answered all my questions and wants the transfer to be 100% to my satisfaction. He is an excellent employee.
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November 2023 by Pierre Gerosa
Danny was able to quickly set me up with the best plan and get me activated and on the go.Great work and thank you!
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November 2023 by Amarilis Marte
My verizon experience was fast and easy at this location. I upgraded my phone, all my questions were answered. Would recommend going there over other locations.
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November 2023 by Kyle C. Wong
Received fast, efficient and kind service. Best service at a Verizon store I've had.
