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June 2024 by Χρυσά Παπαδόπουλού
Saturday hours till 1pm?! Please extend til 2 at least ! Gotta run red lights to get there??
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January 2024 by helen brennan
Nita is a wonderful banker. She has been helping me for years and she is very clear in explaining things. I feel very comfortable banking with her. Thank you Nita!
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October 2023 by Nizar A
Horrible horrible customer service
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September 2023 by Adele Poldrugo
Webster bank has the worst customer service. Puts you on hold, transfers you to the wrong department, cuts you off, can't complete simple requests. No corporate office # to report complaints.
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March 2023 by Sool Realty
Nita is the best the person that sit on the first desk in that bank she helps a lot return call unfortunately I can’t said to much for the manager there
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February 2023 by Sarah Padilla Siapno
THE lady her name is MITA she is so nice , very accomodating , when iu go to webster bamk in francis lewis , look for her
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August 2022 by Estefanie Gonzalez
I love this branch. Everyone who works here has excellent customer service unlike other branches. Highly recommend this location. I actually feel welcomed here. This is my to go branch. Keep up the excellent customer service.
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December 2021 by Chrisoula Skoufis
This bank is so great, at least when I went. All of the staff was so kind except try and not go in the morning try and go before they close it is slightly less busy
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September 2021 by Monica Jerome
My experience was great! Tammy was excellent, she help us all the way, with the temporary debit card. This branch is one of the best period.
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February 2021 by Rick
Really milking the covid19 to stay open as little as possible, other banks are open pretty much regular times, even other Sterling branches are open much longer but not this branch. It's terrible service. Sterling banks service is nothing but bad.
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October 2019 by LM R
Waiting for 20 plus minutes to be helped. There are multiple staff talking and not doing any work. I will no longer be banking here.
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October 2019 by DeaN Fash
Staff is helpful and kind, they have coffee and doughnuts some mornings and they always have giveaways...
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October 2019 by Angeles
Astoria bank was amazing. I had my acct for over 20 years. Sterling took over and it was the worst banking experience ever. The service is disrespectful. They had me bouncing like a ball between the teller and the desk people. On line banking sucks. It doesn’t work. I closed my accts here since according to them it was ONLY savings accounts.
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August 2019 by GENE CAMP
Unable to take cash from my Social Security debit card from teller window to deposit into my two Astoria Federal/Sterling accounts as I have done for many years. Now I have to pay $3 per withdrawal at the cash machine and have to pay $9 for three limit withdrawals @ $500 each. On line banking is terrible and so is this new Sterling bank. It's no wonder you have lost so many customers including my entire family and friends. Worlds worst bank.
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January 2019 by Louise Marie Russo
Waiting for 20 plus minutes to be helped. There are multiple staff talking and not doing any work. I will no longer be banking here.
