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May 2024 by JWC NYC
Worst service ever, lady there has a terrible attitude, not interested in helping customer at all. Can't locate my package and not making any effort to look for it.
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January 2024 by Harry Ning
very good
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December 2023 by Laurence
DHL and air express delivery are not accurate, sometimes it takes 2-3 days, sometimes it takes 20 days, neither is good, nor is it too bad.
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November 2023 by Anna GAN
Very rubbish service, whoever chooses is unlucky, hurry up and avoid lightning, they ignore you if you lose something, ask them to compensate for various towing, I have several large boxes of things, and finally they pay double the postage. When I receive the order, I can send everything , the item was lost and they said they didn’t know and they were still investigating. Finally, I said that the recipient had called and asked. They gave a very funny answer the next day. The courier delivered the wrong item and couldn’t get it back. At first I said Compensate according to the original price, ask me to find the shopping records, and after I have compiled the shopping records, I will randomly talk about compensation, otherwise I will ignore you.
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October 2023 by Xian Chen
It's a super rubbish store with an extremely bad attitude. As expected, there was a lot of scolding online and it was so annoying.
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October 2023 by cha lee
Just two words for garbage
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October 2023 by Stone West
I recommend the anl express next to them. The service attitude is a hundred times better than this one, and the price is cheaper than this one. This store is pure garbage. I hope it will close down soon.
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October 2023 by Billie C.
I have been using New York Paopao for express delivery for several years. From when the store was still on Northern Avenue to when it moved to University Point, it has been a trustworthy courier company. Although the address has been moved, fortunately the store clerk has not changed? It has always been the same female store clerk. She is very efficient and moves very quickly. Whenever you have any questions about logistics, just ask her and she can give an effective answer very quickly. , she remembers so much trivial information about international logistics clearly, which is great. Every time she helps me handle express delivery, I feel at ease.
What impressed me deeply was that one time the store was very busy. There were people exchanging RMB, several people were sending international parcels at the same time, and there were also people coming to pick up parcels. She was able to handle everything in a short time, showing her professional skills. It’s really worth appreciating ? (At that time, there was a guy from the Northeast who assisted her, and that guy was also very good)
I am really pleased to see that New York Paopao has more and more retail outlets at home and abroad. I hope that New York Paopao will become more and more developed, and the bosses and employees will get better and better!
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September 2023 by 林钦容
The New York Papa in Flushing really has a poor service attitude. Really speechless. But bk and China Changle are really good. I have been running and sending a lot of things in Changle for several years and I am very patient.
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August 2023 by Neil
In September last year, I used Papao to send things back to the mainland. As a result, because the logistics company used by Papao, Qualcomm Express, was suspected of smuggling due to tax evasion, all the goods were detained in Dalian Customs. It took me half a year to tell me that I was still clearing the customs until I couldn't hide the truth. When I asked for compensation, they said that they could only compensate three times the price of the postage. Excuse me for the bags and clothes I sent. Is it the postage compensation of the twenty or thirty yuan? ? It is really irresponsible enough, I advise everyone to avoid thunder and blackmail after seeing it
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July 2023 by chen cinn
(Translated by Google) Terrible attitude! ! ! ! ! Every time I pick up the courier, I always say that I can’t find it, I can’t find it, I can’t find it, it’s all here, the tone is that there is no one for you, let’s go. In the end it was me who sighted my own name and got(Original)态度太差了！！！！！每次拿快递都是说找不到找不到没办法 都在这了 语气就是说没有你的 快走吧。最后还是我自己瞄到了我自己的名字 然后拿到了
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June 2023 by Xh Wang
trash！！
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December 2022 by Tracy Xia
(Translated by Google) Omg Worst logistics company ever! The air shipment didn't arrive in four or five weeks, and I called to ask if it arrived. They kept saying that they didn't have time to check for me! When I arrived, I ignored people. My car was waiting to check my package for them. The attitude of the staff was so bad that I was about to curse! Said not to send to their store again!I don't know if it's the boss or the staff, if it's the staff, fire the employee immediately! No wonder it's all bad reviews!(Original)天啊 最差的物流公司！ 空运四五周没到、打电话问到了没 一直说没时间帮我查！ 到了不理人 我车在等 给他们核对我的包裹，工作人员态度超级差马上要骂人了！ 说以后不要再寄到他们门店！我不知道是老板还是工作人员、如果是工作人员 这样的员工 马上开除吧！ 难怪都是差评！
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October 2022 by 八嘎
Here is the worst service attitude I have ever seen. There is no sense of responsibility at all.
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August 2022 by Dan qi
(Translated by Google) Red-haired women are too fierce. I went to pick up the courier and she yelled "what are you doing". Is this the attitude of the service industry?(Original)红头发女人太凶。 我去取快递 她大吼“你干嘛” 。这是服务行业该有的态度吗？
