May 2019 by Munirul I.
(TL;DR - It used to be amazing, but their disregard to ingredient freshness and short inventory that does not match with their diverse menu made them drop in quality) About ten months ago, I wrote a review about how amazing this deli was. Despite it's small size and humble exterior, the food they served was fresher than their chain counterpart, Subway. They also had more variety in their sandwich options and their drinks, and they had a rewards system that was very fair. Unfortunately, that is not the case anymore. Their drink options are still diverse and they still offer the standard convenience store products, such as cigarettes or gum. But their main value of selling quality sandwiches unfortunately is not there. Their rewards system of getting a free sandwich after purchasing nine dissipated about a month after the store opened, and the quality of food went downhill since then. For one, even though their menu still has the same amount of options as they first opened, most of them seem to be out of stock all the time. Each time I see a sandwich I would like to have, I would find out that they didn't have that kind of meat available. I would have to go through four or five different options to find one that they had, which is usually something really basic like plain turkey. The quality of food also degraded. While I applauded them for their freshly cut vegetables and well-preserved topping, just one look shows that a lot of their food has been left out for at least a few days. Their bacon is dry, their deli meats have a funky after taste, and their eggs are clearly processed (I wanted to get an egg and cheese once with a sunny side egg only to find that they don't use fresh eggs. Instead, they use these dry omlette half disks that just look unappealing). As for the freshly cut vegetables, it's obvious that they have gone stale from their lack of crunch. Their picks are still juicy from my lack experience though. I know this place can get it's act together, since it was once one of the best delis during its debut. I would recommend that they focus back to what made them unique, which was fresh ingredients and high variety. At the very least, if they choose not to get more of the ingredients on their menu, they should shorten it so that their inventory becomes more manageable. But no matter what, they should find a way to get back to fresh ingredients that really make a difference.
