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June 2024 by Tim Lin
The front desk clerk has a bad attitude
Deliberately making things difficult
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June 2024 by Cathy Zhang
Myra Vary nice ! She did a very good job!
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May 2024 by Aria
Convenience.
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May 2024 by Muhon Miah
I was told by Labcorp that this location takes walk in long as you have the letter in my email from TLC, they told me hurry they closed at 3:30 pm. So I went exactly at 3:05pm mind you they had 0 people there so I was exicted but the two front ladies told sorry our system is down, come back Monday. I was like what you mean system is down, you can tell they lying bcuz they wanted to go home, it was getting close to their check out time but I said you guys closed at 3:30pm please I need to this drug test or else my license it's going to expired next day. They didn't give a damn instead telling me why you came now why didn't you come early? Like I had to explain to her why I didn't come early, funny thing I wanted to come early but I had a appointment for my kids passport, so I couldn't. At 1st they said the system down, and now all of sudden why didn't I come early, they are soo rude and unprofessional. They shouldn't be working as a customer service. I complained to the security guard down stairs, and he right away knew and told me iam soo sorry you had to go through that, they do that to lot of people around thus time, and it's not right but met me take you up and see if I can help you, he put someone in his post and he went out of his way to help and still they refused me and told me to come back Monday. Who ever owns this Labcorp or the ceo of this location, please look at this post, they don't deserve to work there, on purposely they giving people hard times, bcuz of them my license is going to be suspended bcuz they didn't want to take my drug test and if they would of taken my drug test, I would of been perfect, this is really not fair, I wish someone who's in authority look at this and do something about it. End of the day it's your bussines and those two nasty lady is pushing people away from your bussines with rudness and unprofessional service. I am never going to come back here ever again.
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April 2024 by cheung li
4 dollar delivery fee by paying online. It is plain view robbery
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April 2024 by YooJin Shim
My recent visit to this location left much to be desired. Despite calling repeatedly from 8 am to 3 pm, I couldn't reach anyone by phone. Upon arrival, the receptionist's lack of responsiveness and vague instructions for dropping off my testing kit were incredibly frustrating.
She instructed me to "leave it over there," without specifying where "there" was. Despite asking for clarification, she remained unhelpful. After I asked her again she said that it's a counter around a sink? Again not getting up to show me or even pointing to where that would be. This lack of clarity forced me to wander around the office, trying to locate the elusive "sink."(I don't think anyone who is not a worker should be left unsupervised to wander inside the office with testing kits around)
Eventually, I stumbled upon someone in a lab coat who was more accommodating and told me that I could just hand it to her. However, had I not persisted and sought assistance, my sample could have been left out on a random counter.
It's evident that improvements are urgently needed at this location with starting with addressing the unhelpful receptionist and ensuring the safety and proper handling of clients' samples. I tried to reach out to corporate offices and they have not picked up. I was around the location around 1pm on 4/1/24. Whoever was on the job at that time, should seriously be reevaluated.
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February 2024 by ABUAISHA MUKHAMMADOVA
Didn't accept
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February 2024 by Dongkai Liu
The Chinese service is very good?No need to wait for a long time!
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January 2024 by Mounirov Bratelli
Unprofessional please don’t go there.they will treat u so bad
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January 2024 by Suleman Rana
For the first time in a very long time I had a positive experience with this Lab Corp location during my visit. The staff was friendly, the process was efficient, and the facility was well-maintained. My test results were delivered promptly, making it a satisfactory and hassle-free experience overall.
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January 2024 by Jessica Wang
disgusting front desk lady like why are u so angry ?yelling and getting mad at my grandma because she's asking if they got the order for her blood test and the doctor is trying to sent over the order and they aren't picking up the phone ? ridiculous.. mind you my grandmother is a elderly on a WHEELCHAIR.DO BETTER labcorp
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January 2024 by Kamran Hussain
Terrible place. The staffs are horrible!
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January 2024 by Asher Jappar
Why is she so angry? Lol, I feel bad for the older folks. Whatever you do you have to replace the front desk lady who has a disgusting personality to have a positive environment for your customers
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January 2024 by Bing Guan
Can't recommend this location or staff. We arrived shortly before closing to get some urgent bloodwork done (relating to mold exposure), but the staff were clearly checked out for the day and kept trying to talk us (and another family present) out of testing with various excuses--we hadn't fasted so the blood sugar & cholesterol results would be off, the system was down for the day, etc--and eventually pulled up a balance from years ago (which had been paid off!) to try to dissuade us. It worked!Atrociously rude and indifferent customer service. Save yourself the time, trouble and probable flu/covid exposure in the overcrowded elevators--just got to another location.
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December 2023 by Jessica W.
disgusting front desk lady, yelling at my grandma because she's asking if they got the order for her blood test and the doctor is trying to sent over the order and they aren't picking up the phone ? ridiculous.. mind you my grandmother is a elderly on a WHEELCHAIR. DO BETTER labcorp
