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November 2023 by Justin Chau
Efficient, reliable, and knowledgeable service
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August 2023 by Eddie Y.
Happy has better prices than big box competitors (even during their Black Friday sales). There's a limited display, so do your research beforehand and bring them a model number of what you want. In the past 12 years, we have purchased two refrigerators, multiple AC units, a dishwasher, stove, and several microwaves. Timmy and everyone we've dealt with are professionals. Delivery personnel are experienced, fast and on time.
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December 2021 by Lena C
I got my appliance at a great price. The owners were very considerate since I forgot to add a detail to my order. The delivery guys were on time, professional and helped explain the best way to place my appliance. Will buy from them again.
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December 2021 by matty ice
This place is amazing!! Came with a list of Miele products and they were extremely knowledgeable and friendly what great service and the price is more than fairI had to change my order a few times and they were always willing to make it happen as to what I want and when I want it. See Moore and Tim they are so responsive that I referred a few more of my friends and everyone is so satisfied!! Thank you for making my life so much easier during this renovation:)
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October 2021 by M F
So one day, my refrigerator died rather unceremoniously.I had to make a quick purchase.My first thought was to check the big names around me like Costco, PC Richards, Home Depot, Lowes, etc.So I found a particular model I liked. On a lark, I decided to try the asian appliance stores. I've heard they tend to do more to help make sure delivery goes smoothly.To my surprise, they were also able to beat the lowest major appliance store prices by almost 13%. So I ordered from them.The delivery date arrived. The workers measured all the doorways to make sure the refrigerator can fit through. Some of the doorways were a tight fit. They worked extra hard to remove the refrigerator doors and helped us modify the doorways to make it have more clearance. They even found the water connection shutoff without any guidance. He just walked down our basement and found it in a hot minute.I think this is the part that is the real difference between ordering from a place like Costco and a local electronics store like Happy Electronics. The asian appliance store workers will do everything to ensure a proper delivery and setup.Had I ordered from the big names, they would have taken one look at our narrow doorway, claims it's impossible to fit through, and leave.So we're quite happy with the new refrigerator and service.Will definitely order from them again.
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September 2021 by Lena Chan
I got my appliance at a great price. The owners were very considerate since I forgot to add a detail to my order. The delivery guys were on time, professional and helped explain the best way to place my appliance. Will buy from them again.
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July 2021 by Darian Stansbury
My landlords purchased a Bosch dishwasher from this place and in less than 2 weeks there was a leak with an error code ER-1. The store would not exchange or allow us to return it, but instead said we had to wait for a Bosch service appointment. The technician shows up without the control panel and says it's our fault that they didn't bring it. I call this store back again with service report and am told I still can't exchange or return it. He says that his store has NO RETURN/EXCHANGE POLICY, and that I have to wait for the Bosch tech to return, which btw is not until July 19th.
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March 2021 by Super Saiyan Goku
They have great range hoods at display, so you can see how they will look like.
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February 2021 by sonia zhang
5 stars service no doubt!!!We just bought 6 appliances from them. Both Tim and John are very knowledgeable with their products. Kind and patient. Made two trips before final decision made. Highly recommended! ???
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March 2020 by Karl M.
This place has really bad customer service. That manager, Tim, has a major attitude problem when I tried to talk or negotiate down the price down a little bit on an item that I bought. Negotiation is part of the business and is typical of most Chinese electronics and appliance store in Chinatown. It is unfortunate. I have recommended my whole family and relatives to buy from this place for years and they have. Now I am going to tell all of them to not buy a thing from this pace and go to Chong Yee.
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January 2019 by Jeannie G.
Great prices and service. Bought all my appliances from Happy Electronics. Delivery service was prompt. Could not be happier:) They take care of all the rebates for you too. A++
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September 2018 by Shirley T.
We are so happy that my husband's boss introduced us to Happy Appliances! Tim and John provided a lot of thoughtful advice and helped us select our fridge and range. Great communication and extremely responsive! Delivery was also easy and FAST! Highly recommend Happy Appliances for all your appliance needs.
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May 2018 by Lisa Y.
True value! My entire family has been buying from this place for over 15 years. Yes, very helpful for non speaking persons like my parents. However, if you don't speak Chinese, they speak perfect English. So my brother and I feel comfortable communicating in English. I brought washer and dryer recently and is very happy. They made sure the measurements were correct. My family has not had one issue all these years!
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January 2018 by Larry M
Sometimes good, sometimes poor service
