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September 2023 by jackie tse
They are very professional and very patient
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May 2023 by Sayhanul Ehit
Brian is great, he is very helpful and made my experience pleasant.
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October 2022 by Howard Day
Clerks are very nice and helpful.
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January 2022 by j l
Worst bank in NYC. It will take about a month to receive your ATM bankcard. It happen twice. The bank card they give are the old one. You can't tap and pay for your bus train and items. so if you are in emergency. Forget about accessing your money the checks won't clear for 7 days.
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November 2021 by R J
People if you have a checking account with these people, make sure you check you account daily. They charged you fees for their mistake. Very unprofessional. Will not recommend this bank to anymore. Becareful
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January 2021 by Acida D.
So attached is a picture of a receipt from one of the 2 atm's that are in the front. It Blank. Im annoyed b/c this happened last time as well but some time had passed & I assumed it would be fixed. So after I made deposits and moved money around, now I dont have a receipt, obviously I checked the balance with the atm next to it to make sure everything was ok but now I dont have a detailed print out of the transactions I made. I go inside and inform the teller that the machine is printing out blanks. She said "yes I know" I asked her why there's no sign on it. She said "it has to have an official capital one logo on it" and apparently the bank does not have that. People are trusting you (bank managers/corp) with their money the least you can do is put up a sign so that people don't waste their time.
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August 2020 by Hung Chang
Even make appointment and just for deposit checks, they were sitting and doing nothing. Keep you waiting and waiting.... I will cancel my account at this bank. Maybe it just for the branch locate on 136-41 Roosevelt
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July 2020 by People Search
Worst Bank (Flushing Bank). They are slow to transfer external funds, slow to clear checks, poor customer service. They are only quick to charge your account $35 for insufficient funds although full deposits were made hours before they charged $35.Slow bank don't do business with them at any locations
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July 2020 by JOHN CHEN
Good location
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March 2020 by Honda Dealer
Where did Johnny go???He got my transactions done quick!
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October 2019 by Qwert Yuip
Promotions were explained very clearly, thanks!Shoutout to Johnny
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April 2018 by Rachel T.
This Branch really sucks... Big Time!!! I signed in and waited 10 minutes before someone told me I could close my account at the window. It took them forever to "unlock" my account because it's been inactive for 2 years. The Chinese girls at the window gave me attitude and threw money across to me, she didn't even ask how I want my money and there was no "thank you" or whatsoever I used to go to the 188 Street branch and they are much more friendly.
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October 2013 by David Yorio
Avoid this bank at all costs. They will string you along and tell you that the original terms of your loan are confirmed only to increase the rates and reduce the available money at commitment time. I lost a deal because of their false promises and have two other friends who had to come up with six figures during the 11th hour of their closing process to not lose their deals. This is just another group of box checking, mindless, bankers.
