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July 2024 by J Peace
S/O to all the staff members for being the nicest, most generous, and, of course, being Active Military / Veteran friendly. This branch indeed deserves way more than 5 star ratings. Keep doing what you're doing. I would love to continue moving forward using your best state of the art products ? Thank you all for this enjoyable experience. I will definitely refer my friends to you whenever they come in town. One more thing, be on the lookout for scammers and haters who try to use my credentials ( including using fake government ID, my name, email, address, and any other verbal lies ) to get by.
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July 2024 by Farris
Do not deposit money on the atm. I know there's a camera on the front of the ATM. I was in front of the ATM counting money and putting it into the machine. A few minutes later the machine showed an error. I right away asked the Chase Bank staff for help, but they said there was nothing they could do, and told me to call the number on the receipt to fix the issue myself.
I reported the issue to chase customer service, but they didn’t give me money back. Because They told me there was no evidence of money being deposited into ATM machines. So where did my money go? Who pays for atm machine errors?
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June 2024 by szou pp
If you can’t reserve a specific time for specific customers please just get rid of the reservation system, have to wait over 40 mins when I arrived 5 mins ahead.
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April 2024 by Michyoru NYC
Good Chase branch in Flushing area
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March 2024 by Chevele Roswell
This chase bank is no good ? they will tell you 30min when you look it's 200hr ur still waiting on them to come to you they service is bad
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February 2024 by Kevin Troy McAllister Jr.
MITCH LAU IS A JOKE OF BANKER. CUSTOMER SERVICE WAS ABSOLUTELY TERRIBLE. CANCELLED OUR SCHEDULED MEETING WITH NO WARNING…AND I WAS COMING FROM NEW JERSEY. ABSOLUTE WASTE OF MY TIME.I PUT A MILLION BUCKS DOWN THAT THE CHASE BRANCH ITSELF WONT DO A DAMN THING ABOUT IT…WHICH SPEAKS VOLUMES OF THE PEOPLE WORKING WITH HIM.
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February 2024 by Brandon ruan
Please avoid this branch. The side door smells like catpiss if you go through there. and the advertisement person just steps in your way trying to give you an ad. Like bro who does this
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February 2024 by Karl Butaslac
Very bad experience as a first time customer. I accompanied my grandpa (who has a language barrier) and this account specialist named SAI WING (MITCH) LAU cut me off and did not allow me to speak in his behalf. He made the experience very awkward due to his uncalled behavior. He is so rude and unprofessional! Management should call him out for this cause the branch will lose loyal customers in the future. Also, I’m not gonna do business ever again in this branch after that experience! Never again.
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January 2024 by 陳hauru
Trash Go save money today. The teller pressed a zero less. How much is a zero difference? Are all your tellers such rubbish? A male teller. Go back and train again. Otherwise, I will suspect that you want to embezzle my savings.
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December 2023 by Vercie Wilkins
I am always greeted at the door and they get someone to help right away. If they are busy they will let you know you may have to wait. Always courteous and pleasant.
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December 2023 by roy huang
ATM closed at night
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December 2023 by Amy Liu
The place is clean.
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December 2023 by Derek
ATM service at this location is not 24 hrs.
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December 2023 by David Bredin
This bank is horrible. Not alone did I have to wait over 20 minutes to be seen, and when I was the teller was professional, but when I asked for the manager, he would not even come to tell me in person what I was inquiring. I am a long time business and personal customer of Chase bank and am abhorred at the conduct of the employee, Seasum HO. As a manager very abrupt, and really if customer satisfaction is their goal as stated, this falls short with this man.
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November 2023 by Sam Gee
To many HORRIBLE EXPERIENCES THERE.
