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September 2024 by Vincent Chen
junk bank
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July 2024 by Franky Fresno
Michael A. Stone and his morgage team put me through one of the worst experiences when it came to purchasing my first home. Their underwriting team should be investigated for fraud for signing people up for secondary home morgages when they don't even own a first home, assuming this procedure is to get a higher percentage rate back in closing costs and monthly interest rate. The entire team speaks broken English and very illiterate due to English being their second language. This branch deserves less than 1 star and I am glad to have the opportunity to refinance with a more trusted lender.
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April 2024 by Leo Saunders
Don't go this place , service was too bad. the attitude of the teller is Arrogant and so rude, I went there for cashing my check and that teller as a white guy he tells me he couldn't be do it , but after that I Tried to another chase bank and there was no anyproblem at all.
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October 2023 by Mike Wu
Don't go this place , service was too bad. the attitude of the teller is Arrogant and so rude, I went there for cashing my check and that teller as a white guy he tells me he couldn't be do it , but after that I Tried to another chase bank and there was no anyproblem at all.
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June 2023 by Faded
I thought there were so few people here that there would be no long queues, but I didn’t think so. A friend recommended me to come here to inquire about a loan when buying a house. I arrived very early in the morning and was alone in the lobby. After waiting for half an hour, no one came to greet me. The security guard was also very helpless. I don’t know why I had to have a meeting and chat during the opening hours. Later, we went to Main Street, although there was a queue, but it went smoothly. Urgent service people should still consider handling business here, sometimes it is fast, sometimes it is very slow!
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February 2023 by Anna Lo
I have 9 business accounts at Chase and lately I’ve had a lot of fraudulent activities in several accounts. I came to the branch to make reports and the staff here has seriously unpleasant attitudes here. They don’t return phone calls anymore. I sat at the waiting area and 2 other customers were at the branch for the same reason of fraudulent activity. Chase closed all of my accounts and closed my web portal access as well. I’m very upset at this since I feel I now need to hire an accountant to go over all the transactions to make sure they were not fraudulent activities but I don’t have access!!!I have to now hire an attorney to fight for this access to check all transactions. I had $59,000 stolen from my business account.PLEASE BEWARE OF FRAUDULENT ACTIVITIES AND GO THROUGH YOUR ACCOUNTS!! They got seriously hacked!!!I’m gonna have to start a class actually suit I’m so angry !!!
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October 2022 by Jaiyoung Sun (Jai)
I thought they were great. Despite being in middle of Chinatown, they still keep things very organized
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June 2022 by shanghuan wang
Compared to the Chase Bank on Main Street, there are fewer people here, no need to queue, and the service attitude is very good and there are Chinese services. The key is good parking!
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May 2022 by A T
My husband and I came in to open up a new account. The associates were very rude and non accommodating. They told us the reason they could not help us open a account at that moment is because they had customers more important. Forcing us to come back next day because they were closing in 1 hour. I thought they were joking. Absolutely appalling how the Chinese in this specific bank treated us like complete trash.
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January 2022 by Omar Gonzalez
They are very kind and professional, excellent team!
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June 2021 by David Wang
There is a girl named Lin Xue here who has a very good service attitude. Although she is not directly responsible for me, every time I call her for help, she is always so enthusiastic and patient.
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June 2021 by Li Bo
It's pretty good, really good. The staff are very nice. Very professional in answering questions
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June 2021 by Francis C.
Very racist people working here, I should have not opened an account rom this bank, they are rude and disrespectful here at this place, I asked a very simple question, The banker didn't answer help me and asked me irrelevant questions for my needs.
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June 2021 by Alan Lee
Bad experience. The wait is long. I wouldn't come here if you are looking for fast and efficient service.
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May 2021 by Serge Zaytsev
great and fast service, professional and knowledge
