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December 2023 by Assad Khan
I am writing to express my dissatisfaction with the recent experience I had at BP gas station, located at 166-15 Horace Harding Expy, Queens, NY 11365. I went to this gas station to fill gas in my car and pay in cash because their cash rates are slightly less than credit/debit card charge. Unfortunately, my visit left me quite disappointed due to the refusal to accept cash as a form of payment and the unpleasant customer service I encountered at the hands of the Supervisor/Employee (sitting in cabin, I recall his name was Farouqui OLD LOOKING). As per New York State Law I have the option to pay for gas with cash, and I was taken aback when the above-mentioned employee/supervisor informed me that cash payments were not accepted, and I must pay a higher rate for the gas which is charged for credit/debit card customers. Furthermore, I was surprised by the rudeness exhibited by the above-mentioned supervisor when I inquired about the cash policy. The tone and demeanor of this employee were unprofessional and left me feeling unwelcome.
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June 2023 by Jessica Texeira
I when there for gas and I put my loyalty number in the system but paid cash the guy want to charge 365 9/10 gallon but if I paid cash is 355 9/10 gallon. He didn't want to change the price, but he noticed I knew what I was doing. He asked me to change the pump. He changed the price for cash, but he didn't want me to add my loyalty. It's very bad since I always go for BP gas stationHappy Father's Day all
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November 2022 by Danut Dan
Took 14 minutes to fill up one gallon and gave.went to the one on Kissena and worked great.They blamed it on the cold weather. I DON'T believe the pump even registered correctly. When the light goes off I usually need 14gallons to fill up. Added one gallon here and drove 1 mile to add another 14.6 gallons. DON'T go there!!!
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November 2022 by wendy smith
I went to cash my scratch out lottery cards there and the old guy there wouldn’t tell me how much I won, he just wanted me to buy more scratch out cards. I explained I wanted the cash. Then he said he didn’t have any cash. Then I said, let me have the receipt for my winnings. The old guy said, “ you are just here for the money”, I never seen you around here before (as if that mattered) He eventually gave me my cash and receipts but he clearly didn’t want to give me any cash. BP needs better customer service. He needs to be informed the customer has a preference and it’s not upto him to make a choice for the customer.
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November 2022 by Sandra Ayala
Car wash for $7.00 dollars it’s not bad and you have enough time to do a good job with your own car.
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November 2022 by De Lo Saint P.
Horrible service I could not understand why Rana could not comply with the professionalism of his job I work as a delivery employee we should comply with each other to get business done right not be unprofessional and disrespectful with a big company brand name for horrible service. Why hire people who won't do the job accurately
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August 2022 by Jazmin Logan
Do not go there to fill your tires! I went in to fill my tires as they were a little low with air. I paid twice and notice my tires were looking even flatter. I then see that there is a leak in the hose and told the gas station attendant working that my tires now have no air. He had no consideration and didn’t even want to acknowledge the issue or offer any kind of resolution. He just simply indicated that someone used it right before me so the machine must be okay. And now there is an extra charge for using a credit card! I will not be returning there!!
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April 2022 by Chris G.
Went there using the BP app unlocked pump touched the trigger a worker told me to stop and wait 10 minutes .it charges you 50 cents without pumping a drop. The pumps are rigged I just left imagine the amount of money this place scams in a single day from not pumping fuel ! Like everything else in bad neighborhoods. Avoid this one ! Plus they were the highest price in queens .
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October 2021 by ameen Khan
Check before you fill up your tank cause most of the time they have less gas and take your money and you will have less gas on your tank. They play with you.
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June 2021 by Christian Baculima
Don't use the vacuum at this place the sign say 2.50 for 4 minutes. The machine just operates les than 2 minutes any other place a vacuum operates 3 minutes for 1.50
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June 2021 by 유제상
The old guy in the cashier is so rude. Very bad experience.\ The coin wash machine was not working properly, but he said it's ok and asked me to put more coins if I want to use.
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June 2021 by Laroi Lawton
One of the conveniently located gas stations along the Horace Harding Parkway even though the prices are somewhat high
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May 2021 by Warner Zheng
About in 2019, the self service car wash machine time isn't right. The guy before me left leaving some time, I put in another token, and still didn't finish washing my car in time
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March 2021 by john rice
The old guy at the counter is very rude and offensive. Did not even put the sign on car wash machine that is broken and belittled me why i inserted token. Very very rude...
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February 2021 by Richard厚光
Cash and credit same price.\ And here can wash car by yourself.